my name is daina norman my sister was born here oct 3rd 1975…read more i wish i can take a tour of this place when i come down in june she was 8lbs at birth

My husband needs a covid test which should take no longer than 5-10 minutes to get him in and out…read more We've been here for 4 hours and counting just sitting in the waiting room. They tell us he's next, and then another hour goes by and here we are. We've been here since 10am it's currently 2pm. Absolutely unacceptable. There's hardly any patients here as well. It should not take this long to get my husband in to take a test that takes a total of maybe 60 seconds. This is for the Urgent Care part.

I switched from my regular drs office to this one as the other was always super busy. This one is…read morestill busy, but I seem to get in quickly for appointments and blood work, etc. I absolutely love the staff here. They are super friendly, helpful and nice. I love the dr too. He is very thorough and helpful. I definitely recommend coming here! We've switched my husband and mom here also. My nieces go to the other location I used to go to, but we will switch them soon also.

Oh Lord. Where to begin. Bad service. If you go to the emergency room it will take 5 hours to be…read moreseen just for them to give you ibuprofen for a damn stomach ache. Staff is rude.

Son has been there twice for surgery on two separate injuries and they are always courteous and…read morefriendly.

On Feb 4, 2026 I was scheduled for sinus surgery. IV Reglan was ordered for nausea. This is known…read moreto have a side effect of anxiety if administered too quickly. It was pushed fast and I had a severe panic attack. I left with no surgery. In the meantime, the infection in my sinus became severe enough that i was sent to OU ER and to my PCP to get a higher level of care. Surgery was rescheduled for April 29, 2026. Although i was not given Reglan this time, my care at DRH was still concerning. My husband was told he would get text messages throughout the surgery. We verified with 2 people that the correct number was on file. He never got one text, he reported it to the volunteers and was still never given updates. The volunteer kept telling he would get a text but made no effort to find out why surgery was taking so long or how i was. Surgery was 4 hours long. After surgery he was not given any information about how my surgery went. It was not until 2 days later when I was able to log into the patient portal, that i was able to see Dr notes that explained everything. Then on May 15 I sent a message to patient relations with my concerns and was told i would receive a letter in the mail. I did so about a week later telling me that they in fact did send several texts. case closed. So I sent another email to patient relations explaining that something is faulty with the system because he did NOT get a text and that i'm also upset the the complaint about how the medicine was administered incorrectly, was not even addressed in the letter. That was 2 weeks ago and I have not received any response. So now my complaint is about Patient relations, it should be renamed as hospital relations, as it is only defending the hospital and not advocating for the patient.

I got a physical here because I'm going through the hiring process with a government agency. The…read morestaff were in no hurry, but I can't knock that kind of mentality, it's a medical clinic. The waiting area isn't anything special, so bring reading material. The staff is friendly & the doctor is personable. I'm not sure what to think of the facility, it's kind of a hodgepodge, especially in the gym/warehouse, but they get the job done. I wouldn't mind coming back.

I just want to THANK YOU, Dr Brian Birdwell and your excellent staff!…read moreI have never seen a doctor care for his patients as much as you do, even made a house call when I was unable to get to the clinic. And when I do get to the clinic, I am never rushed thru my appointment so the doctor can move on to his next patient. He takes the time to find out everything that is happening in my life, and makes sure all my prescriptions are up to date so I'm never without my medication. I have been a patient of Dr Birdwell for a good number of years, my mother was also a patient of his until she passed away in March 2013. I cannot imagine changing doctors for any reason. No other doctor would take the time and effort he spends on each of his patients. Again, THANK YOU Dr Birdwell and your staff, thank you.

My first appointment at Main St. Clinic was so much more than I had anticipated! When I walked in…read morethe door Gabrielle greeted me with a big smile and instantly put me at ease. Kelly (nurse) took my vitals and asked all the new patient questions. She is such a kind, warm person! I felt as though I was talking to a friend! Then Katherine (nurse practitioner) entered the room with a big smile! She spent an hour and forty five minutes with me and was incredibly down to earth and thorough! I still can't believe the amount of care I received at this appointment. I can honestly say I have never experienced a doctor's visit like this one. Katherine actually listened to me in such a concerned and caring way. When I mentioned I had chest pains a few weeks ago she immediately ordered an EKG. Within minutes Kelly came in and ran the tests which showed no problems with my heart. What a relief! NO charge for the test! Unbelievable!!! I will recommend this clinic and Katherine to everyone! If you do not have insurance and need QUALITY healthcare this is the place to go!!!!

I love this so much. Everybody is so nice and caring the nurses and everybody is so nice. It is…read moreoverall very great experience. they provide very good types of care.

Amazing care haven't been taken care of this good in a very long time thank you will be sharing…read morewith family and friends

I am 63, female, slipped off my back porch and did a bodyslam. Dr. Lail did a complete body…read moreadjustment, Had misaligned ribs in chest, behind shoulder blades, spine and neck. Absolutely help me walk out feeling better.

I just saw Dr. Michelle Adam's, and she was incredible. Ladies, if you are expecting or trying to…read moreconceive, Chiropractic care is better than any drug if you get a doc who knows what they're doing. Dr. Adam's is trained in Webster techniques and does pelvis adjustments. It helps your back and pregnancy pain in a way NOTHING else will. She's also just so danged friendly. There was ZERO rush at this clinic and I absolutely did not feel like just a number passing through. No cattle shoot. I'll be back and bringing my family.