These people are unacceptable, they don't care about the people they help they have no respect for…read moreanyone. I came to them because they had a five-star rating back in the day, but they are quickly declining, because they simply don't care. My Therapist, I won't mention her here because she was awesome and kickass, left to seek better opportunities, and I don't want to include her here, the rating is for the company, not her. After she left she had advised me to contact Blue Star and tell them I am seeking a new therapist, which I did, they told me that I have to go back into the waiting list because that's how their system is, I said ok, it's been more than a month and I decided to call today to find out where I was in the mix, they said that after an update to their system, I needed to reapply with intake. I wasn't even on the waiting list like they told me before, and on top of that they didn't even contact me to inform me, they were just going to let me sit here and rot. no fucking care in the world. not one email, not one phone call, not even a text. please seek help elsewhere, although the therapists and psychologists that work here may, that is MAY care about their clients, the company as a whole does not. as a side note, my girls have been on the waiting list since last year, we finally decided to try one health Ohio, at falls family care and warren west family care, you will get better service with them than anywhere and they'll see you immediately even though it's just one guy John Kelly, it may be two weeks, but no waiting list. This is the worst company to go to for your mental health

I was a patient at bluestar family counseling in Cortland I have serious health issues and I was…read moreunable to get out of bed one day due to my back locking up I called as soon as they opened. The girl told me to do tele-health I agreed to it then she informed me that it was not covered by my insurance and they were charging me $50 due to late canceling. I was cover by my insurance. They DO NOT care about the patients well being they only care about money regardless of what life may throw at you and how your health is mentaly or physicaly they only care about the money and not about you. I do not recommend going to this place

Amy is such a darling. Most importantly, she is so patient! We ended the call with tears in my…read moreeyes. I love talking with her and can't wait to speak with her again. I'm a Virgo, so I'm very hard to please. So, for me to even come on here and give Amy my platinum badge speaks volume.

She read my cards a couple of weeks ago and I found her to be excellent. I sent her the pictures…read moreasked questions and I have no doubt to recommend her, her reading is $100 per hour but I think it was worth it.