Dr Pursifull 5 Star Knowledgeable, informative,…read more professional Christy, Receptionist 5 Star Welcoming, helpfully. Professional Jennifer, Dental Hygienist 10 Star (if that's a thing) She cleaned 22yrs of plaque neglect in a safe, pain free, promt and professional manner! If you need a dentist in the Tri-State area, this is it! Yes even you old follies that NEVER go to the dentist.

Best dentist I have ever been to! I came all the way from California to come to this office…read more First off, the office is amazing. It's not a boring, style-less dentist office. Each room has a different theme from basketball, cars, and even a hunting room. I had to get a root canal, and it was absolutely painless. Literally no pain at all, even the numbing shot was painless. Dr. Pursifull and his team are top notch professionals. They let me know exactly what I needed, what could wait, and what not to worry about. It doesn't get any better than Dr. Pursifull!

They made a full dentures set for me. Very professional and the staff is very polite and attentive.read more

Wonderful Dentistry! Kindest People! The Care Quality Was Off The Charts! The office was clean and…read morewelcoming as soon as I walked i!

I am not a trouble maker by any means. I am 65 years old. Elder of my church and I have never been…read moretreated so badly in my life in a professional office. This was my first visit. No one even asked what I came for. They first handed me a bill for $185.00 and asked me to sign it. I asked what about my insurance. They took my drivers license & copied that, took my ss # and then insurance. When I was called in they took me to X Ray. I had just had X rays 3 weeks prior so I asked could they use those. No. I said OK, but can I talk to someone first, I thought this was a consultation, I have questions. They sent me to a room, someone came in. She said you have to do the X Ray first. I said can I ask a couple questions and began to explain why. She said NO, ran across the room and snatched a paper off a table and said, "I'm going to let you go". I said what does that mean? She said go somewhere else. I asked are you serious? She literally said "leave, get out". I said I can't I ask questions? "NO. Leave". She literally ran me off. Ran past me down the hall to the door and nearly physically threw me out. The Dr may be great, I never got to see him but lady, you need anger management.

wife of surgeon pushed my wife out of the room physically when our 10 year old daughter was…read moresupposed to be getting her tooth extracted. they were very rude condescending and arrogant. DO NOT ISE THIS SURGEON. THEY HAVE NO EMPATHY FOR PATIENTS OR FAMILIES.

Would not recommend the Middlesboro KY Office. I have been trying for a year and a half to get back…read moremoney that I was made pay up front before they would do an appointment. I even have my EOB's and contacted my insurance company to make sure I was overcharged $1300.00. I have wrote letters (to their corporate office, local office, and the dentist at the location) and have been to the business in person and no one can give me an answer or I am told the office manager will look into it and call me.. I have tried calling numerous times and have to leave messages because they never answer the phone. No one returns your calls. I even have copies of my EOB's and my account summary from Aspen showing what I paid.

DO YOUR HOMEWORK BEFORE USING ASPEN. Aspen Dental is a corporate dental chain. They use Arestin,…read morewhich is an antibiotic placed under the gum line to treat periodontitis. The efficacy of Arestin is questionable and the side effects are numerous. Many systemic side effects have been reported by numerous people who have taken it. In addition there are case studies that have shown that Arestin causes lymphoma in mice models. Aspen Dental is notorious for over prescribing Arestin, which in my opinion is used as a revenue enhancer. I would recommend anyone reading this to steer clear from this company. Go to a real periodontist, preferably one that is capable of the laser procedure called LANAP. LANAP is expensive however much better outcomes are being reported with it vs Arestin.

Level of care was so appreciated along with the office staff she went above and beyond to help us.read more

I visited this dental practice seeking care and left feeling disappointed with my experience. As an…read moreautistic adult, clear communication, patience, and understanding are especially important to me. Unfortunately, I did not feel that my concerns were addressed in a way that met my needs, and the overall experience left me feeling distressed and unsupported. This review reflects my personal experience and how I perceived the care I received. Others may have a different experience, but I chose to seek treatment elsewhere. I hope doctor wilson considers retirement he and his office staff are that bad