The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I received the most thorough oral exam in my life! The dentist was nice and professional too. The…read moreonly surprise was that I had to make a second appointment for the cleaning. The dental hygienist explained that they needed to determine what kind of cleaning I needed based on my oral exam. I don't have insurance, but found the price to be very reasonable. I have found my new dentist, and I am very pleased. I wish to add that the front office staff are exemplary.

they say they accept Medicaid, but they don't unless you're already an existing customerread more

After finally going in, it was decided that I needed a tooth extraction, but I had to wait for the…read moreschedule of the uk oral surgeon. They called me the day before he was going to be in on a Saturday. I wish now I didn't make an appointment. I was told that he would have to take the tooth next tooth to he was extracting also. But no. I was not in any pain before the appointment, now I think he left nerve ending on the back tooth, cracked a tooth in front of the he was extracting and while leveleraging on my bottom teeth he cracked 1 or 2 of them. I'm in so much pain and yet they can't get me in for 2 weeks.

Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

As a 25 year customer of this practice, I encourage every patient to look and research other dental…read morepractices in the Lexington Kentucky area. Dr. O'Donnell destroyed my once perfect teeth with poor treatment, incorrect bite guard measurements, incorrect medications that left me in agonizing pain and lastly a terrible and unprofessional plan to fix the damage caused.

I have been going here for years for all my dental needs. The waiting room is nice and comfy. Each…read morecleaning chair has its own television so you can watch something while they work on your teeth. The staff is wonderful and friendly. The dentists are friendly and do good work. Remember, only floss the teeth you want to keep

I have been a patient in many different dental offices. Most people dread a dental appointment, but…read morethe friendly staff, great hygienists, and Dr. Thad Schroeder are the best! You can tell once you enter the waiting room, that this office is different. The employees are smiling and friendly. Dr Schroeder is skilled, but also very personable. The office has such a great atmosphere, you can tell that the employees are happy to work there. I give it 5 stars!

Awesome dentist. And the staff is great too.all were nice friendly kind .got me in and pulled two…read morebroken teeth in two days .i definitelywill be back

My 82-year-old teeth owe their existence to Dr Majors and the staff at Alumni Dental. I would have…read morelost them to poor dental genetics otherwise. I couldn't recommend them more highly.

I enjoyed my first visit to Alumni Dental, only minor issues. The person at the desk seemed…read morefrustrated when getting my insurance information. I have normal Delta Dental, but no big deal, we figured it out. At the appointment, I was told that I needed to specifically schedule my biyearly appointment four months out (they couldn't schedule it that day); I have a little trouble with that because I don't always know what my work schedule will be four months out but more importantly when I was supposed to make my appointment in December, the office was completely closed for Christmas. When I remembered again that I needed to make my appointment, I called at the end of January and was essentially told that there weren't any openings until May. I had to make a separate appointment for my son and we would both be pretty late, so I decided that this was my own scheduling problem, and I would switch offices. I've now called to get my records transferred and told I can only request a transfer of records if I am in person at their office. I don't have time to go across town to request a transfer of my records if I am changing offices to one with better availability so this is frustrating.

They are not like the big franchises, they're very personal and friendly. You will feel like a…read morepatient, not a number

I always receive the best dental care from this business. The staff is so kind and caring!read more

Elizabeth is a fantastic dentist! She works with her patients to give them a painless experience…read moreand a beautiful smile. She doesn't rush you in and out but she takes her time with each patient. I'm more pleased with my teeth and my experience with her and her staff than I've ever been with any dentist. Stop in and let her help you with your smile. You will be happy too!

From the owner: Here, we do not rush our patients in and out the door. We will listen to you and provide you with…read morestate-of-the-art dental care. We offer Cleanings and Routine care, tooth colored fillings, crown and bridge work, partials, dentures, implant crowns, professional teeth whitening, bite guards, botox, white spot reversal and more. No mater what the treatment, Everyone is treated with a gentle touch. It is our goal to make you smile about your smile.

Jan `09 this clinic "found" cavities by X-ray and I was pressured to "have them filled ASAP before…read morethey break out". This seemed fishy for several reasons and I insited to hold off for a while. The while has grown to 16 years. I have never had a cavity. This diagnosis is proven wrong. New Coleman has now denied me service, kicked me out as a patient for not wanting more of their useless and misleading X-rays. His words why X-rays are essential: 1)One dentist can see a mouth full of cavities in them and another none. (??!! reason against is reason for) 2)X-rays are the ONLY technique ever to find cavities (appearance, softness, sensation, the use of which goes back centuries, Fauchard's book in1728 - all imagination) He further said X-rays expire. ??!! One would have thought since cavities grow, more time proves more strongly my X-ray was wrong. Nope. Again up is down and down is up and cavities go away by themselves. Quackery, at best. But of course filling nonexistent cavities makes a lot of $$$, and people get hooked on receiving it, and will say crazy things to maintain that flow.

dropped our insurance a day before my appointment and could never get our billing right; hygienist…read morewas 45 minutes late