Love everyone there. They are all kind and so friendly. Never will do unnecessary work unless you…read morereally need it or want to have it done. Best in Lexington, KY.

I have been a patient in many different dental offices. Most people dread a dental appointment, but…read morethe friendly staff, great hygienists, and Dr. Thad Schroeder are the best! You can tell once you enter the waiting room, that this office is different. The employees are smiling and friendly. Dr Schroeder is skilled, but also very personable. The office has such a great atmosphere, you can tell that the employees are happy to work there. I give it 5 stars!

If you're looking for a skilled and compassionate dentist with a great sense of humor to brighten…read moreyour day along with your smile, look no further than Dr. Patel! She's sweet, sincere, and actually makes going to the dentist enjoyable--who knew that was possible? I've been wearing retainers at night since I was 16, and I have to say, hers is the sturdiest, tightest, and most well-made one I've ever had. She also does an incredibly thorough job checking my whole face and mouth for cancer, which I really appreciate. Maybe I'm a little paranoid, but she always makes me feel reassured. She is my favorite dentist in all the land.

I have had sensitivity around a crown for over 10 years. After one visit with Dr. Patel and her…read morestaff, she figured out the cause of my pain. I am now pain free and absolutely love Hamburg Family Dental. And as a side note, best cleanings I have ever received.

Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I received the most thorough oral exam in my life! The dentist was nice and professional too. The…read moreonly surprise was that I had to make a second appointment for the cleaning. The dental hygienist explained that they needed to determine what kind of cleaning I needed based on my oral exam. I don't have insurance, but found the price to be very reasonable. I have found my new dentist, and I am very pleased. I wish to add that the front office staff are exemplary.

Great friendly, professional, and personable staff. Office very clean. Handled all of my kids and…read moremy needs. Definitely recommend.

This was a great experience. I went to see them for a 2nd opinion and see about sedation. Their…read moretreatment plan was more realistic and reasonable. Everyone was so nice and caring. I got to pick my own music playing in my room and the dental chair had a built-in back massager - very relaxing. I highly recommend

We love it here they are so good to us. We've had cleaning's and teeth veneers done they look…read morepositively great

Arnold Family Dentistry is hands-down the best dental practice I've ever visited. From the front…read moredesk team to the hygienists to the dentists themselves, every single person is genuinely kind, welcoming, and easy to be around. Dr. Arnold, in particular, is a standout. Her approach is straightforward and honest, but still warm, reassuring, and completely patient-centered. The office itself is bright, inviting, and somehow manages to smell good instead of like antiseptic and drilled teeth (a true dental miracle). It's the rare place where you walk in a little nervous and walk out feeling taken care of. Highly recommend.

I wouldn't bother to use this dentistry. They have horrible customer service. I was schedule for…read morean appointment on January 11, 2024, which was made several months before the appointment. I showed up for my appointment only to find that they're office was closed due to training. No one in their office bothered to contact me to inform me that they were going to be closed and that they would need to reschedule me. Instead, I wasted my gas and time showing up because of their negligence and horrible customer service. I would never go back to this dentist office. There are so many other dentist offices available in Lexington which I'm sure many of them offers excellent customer service.

I called yesterday and my appt was moved to 8 am this morning. I show up after driving an hour and…read morea half to be told they couldn't see me because they left a voicemail to talk about my insurance(btw I have never used except for an emergency filling that had come out so my visit it covered). I had no missed call nor a voicemail. I've referred multiple people here and now I am questioning the care I am going to get if the office staff can't do something as basic as schedule properly.

They are all patient and knowledgeable about their craft. I just hope that the pair of dentures I…read moreget tomorrow fit well enough of the bottom side that they fit great!!

I've had great experiences with the dental care itself at this office--the dentist, dental…read moreassistants, and hygienist are all professional, friendly, and thorough. I truly value the quality of care they provide and would like to continue being a patient here. Unfortunately, my recent experience with the front desk staff, specifically the paitent coordinator, was frustrating and disappointing. I had a billing discrepancy between what the office charged and what was outlined in my insurance Explanation of Benefits (EOB). When I asked for clarification, I was met with a dismissive attitude and a lack of professionalism. Instead of taking the time to explain the issue, I was told--rather condescendingly--that I was only charged for a cleaning and still owed the full amount for my crown, as if the concern was whether I could afford it. That was never the issue--the concern was about being overcharged for a previous visit. What made the situation worse was that, before I could even provide my EOB for review, the patient coordinator loudly announced the cost of my crown stating it would be less expensive as previously stated and that it would even out the discrepancy across the open office--in front of other patients. I found this to be a serious lapse in patient privacy and basic courtesy. It's disappointing because the clinical side of this practice is excellent, but the front office experience--especially dealing with insurance and billing questions--has been unwelcoming and unprofessional. I hope this issue can be addressed, as I'd really like to continue receiving care from the wonderful clinical team here.

I have been with Justice Dental for over 5 years and every time I walk into Justice Dental, I am…read morealways greeted by Bridget, who always has a big smile on her face. She is always so kind and upbeat. Very rarely do I ever see her without a smile on her face. I have seen 3 different techs: Tristan, Laurie & Angie. Every single one of them have been kind, amazing, thorough and professional. I have gotten to know them and they have always made me feel welcome and like family. Tiffany, one of the checkout gals, has also been very nice and kind. She has always been willing to help out me and my husbands billing issues or just general questions. Dr Thompson has been my Dentist throughout this time as well. He has seen me through removing my wisdom teeth, cavities, Invisalign, whitening my teeth and just overall teeth health. I recommend him as a great Dentist. Their facilities are always clean, including their bathroom. If you are looking for a dentist, please consider Dr Thompson, or any of the other Dentist's that are on staff.

Be careful you don't get cheated like I was. Justice misled me and cost me $400 by telling me they…read morehad a dentist that would accept my insurance. After treatment I discovered they charged me $400 more than I would have been charged from a dentist who truly did accept my insurance. After several calls to Justice where they gave me false information and changed their story three times, they refused to honor their agreement, In addition, while reviewing my charges, I discovered they charged me twice for a $100 service. They did refund this after I brought this to their attention. Needless to say I do NOT recommend them.

My son and I attended an appointment for my son's treatment for his impacted canines at UK…read moreOrthodontics at the Turfland location last May. Bazina was in place of my son's regular Orthodontist DR LENA SHARAB, I saw that Bazina was at his computer before coming over to the treatment area to treat my son, so I politely said to Bazina, 'I saw that you were just at your computer, will you please go wash your hands?' He looked at me at said, ' I don't have to wash my hands! We are only required to use hand sanitizer!' I said, 'That is preposterous that you will not wash your hands before treating my child, you are going to put your hands in his mouth!' Then Brook, his assistant piped up and backed him up saying, 'Yeah, we're only required to use hand sanitizer!' I said, 'Unacceptable! Go wash your hands!' Bazina then jumped up angry and said to Brook, 'Will you take over please!' Then Bazina went to ack to his computer in a rage! This is the first patient right stated on UKs website!

if i could give 0 stars, i would :)…read more they, specifically NATALIE, fire employees due to personal reasons outside of a workplace. the care there is awful anyways. reading other reviews will prove that for you. please do not waste your time with this office. i promise its not worth it.