David S. helped us out. It was a very time-consuming endeavor, but he was one of the nicest, polite…read moreand genuine bankers I've had to deal with in Summit County, ever. This review is of a specific employee, and not a business as a whole.

The staff are very courteous and go the extra mile to finding out the answers to any banking…read morequestions I have. Usually not much of a wait here either.

A star for the great location…read more No stars because they started requiring I show an ID to deposit checks into my own account. The checks were from another business using Bank of the West and the names were all correct. Ridiculous and apparent harassment. Negative stars because they silently refuse to allow use of their debit card for certain merchants they don't like. Try to swipe your debit card for a spend on lolli.com and it will fail. This is actually the bank's back office and senior management, though the front staff could gain knowledge about silently failing debit card swipes and warn debit card users about it.

I am more than satisfied with the Frisco Bank if the West. I also liked their Silverthorne…read morelocation, a shame they closed it. I have never had a bad experience. I expect to show ID, and does anyone know a nice mortgage lender, seriously. They do fine comparatively.

Fast friendly customer service always greeted with a smile. Very pleasant experience every time I…read morebank at Credit Union of the Rockies

I went into the Frisco branch to assist a friend and deposit a check for them. The teller was rude…read moreand condescending. Would not consider them for my bank or recommend based on this experience.

I can't say enough good things about this bank. Everyone here is so friendly and eager to help you…read more I have worked with Makayla multiple times and she is so helpful and nice every single time! Goes out of her way to make sure all my needs are taken scare of and makes sure my toddler has paper to color on, just a really nice person. I would definitely recommend anyone to bank with them.

Seriously, they talk about customer service, and they actually mean it…read more BEST.BANK.EVER Just wish that a national bank could be this cool.

I had a bunch of change I wanted to have counted and cashed out. I do not have a U.S. Bank…read morechecking/savings account. I do have a U.S. Bank credit card. Apparently the card doesn't count for shit because the rude counter staff made it apparent that she could not help me, even if I paid a fee to do so. Thankfully there was a lady in one of the offices that must have overheard our problem and chose to help us out. Super kind lady, so thanks to her!

Love this bank! The tellers are so friendly and quick! Never any mistakes on my account and…read morereasonable fees. And my dog always gets a cookie or two!

I've been a customer of this bank for decades and they never let me down when I need assistance…read more Everyone is always super friendly, and go the extra mile.

We had a great experience at this Chase branch after making an appointment at the Vail Branch…read more(which turned out to be temporarily closed). We literally ran in with 5 minutes to spare to complete a wire transfer to close on our house. The staff got the wire out before 3pm and we are so grateful!

They do money stuff and i hate them less than other money institutions. This is a mutually…read morebeneficial relationship. Probably more beneficial for them but whose keeping score.