Janel Ketelsen is excellent! She is very responsive and has always provided me with the best…read moreinsurance options. I highly recommend you give Janel an opportunity!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Great prices great service. Over all great experience. I couldn't be happier. I would definitely…read morerecommend.

From the owner: I look forward to learning about your needs and helping you achieve financial security…read more Country Financial has more than 95 years of experience, so you can count on them to cover and protect your home, car, and business – plus plan for your retirement and more.

Insurance can be confusing , but Sean at James Lunders-State Farm helped us with a plan that was…read moreperfect for our family and we are saving money compared to the insurance we were previously using. Highly recommend State Farm!

We have had great service from James Lunders State Farm…read more We have our home, auto (2) and an umbrella liability policy with James Lunders for over 10 years and haven't had any issues. I read another review which talked about "rental insurance" after a car accident. As with most insurance companies, that is an add-on and I have had to use it before with State Farm. It isn't very expensive, but it is an optional add-on. The nice thing about James Lunders is that he will sit down with you when you buy a policy then every 6 to 12 months (or however often you want) to go over your coverage and make sure you are protected for what you should have covered. He and his staff explain all the details, options and costs, but in the end let you make the decisions. State Farm has been quick to pay claims and has taken care of all the details of collecting from the other party's insurance company (two car accidents that were both 100% the other person's fault -- no difficulty on my end, they took care of it all and my premiums didn't go up). I would highly recommend both State Farm in general and James Lunders in particular for their service. I believe with all insurance, in the end, it is up to the customer to make sure they know what coverage they have and ensure that they understand what that means (e.g. home flood, car getting flooded, pipe burst, car accident, car rental, towing, uninsured motorist, liability, replacement cost, etc...). Not being in the insurance industry, James and his staff helped me understand and feel confident that I have the correct coverage.

This business has been very helpful and they are very knowledgeable. When I need to change…read moresomething they are on it right away. I really appreciate doing business with this company and their employees

Margo and her team have given me great service. Whenever I have had a question. they have either…read moreanswered it promply or found the answer in a timely manner. I have recommended friends and family to Margo.

While out of town my water heater leaked causing damage to my basement floor. I e-mailed Jeff…read moreEastvold on Monday of the damage. Within the hour a claim adjuster with Pekin Insurance had been assigned and within 4 hours we had set a meeting for the next day to inspect damages. 3 days later I had a check in had for the damages. Incredible service, fast, friendly and fair.

Dan Bell at Absolute ins has been great. I met Dan and he gave me an insurance check up. He saved…read moreme a substantial amount on my car and homeowners ins. While I was there a customer called in with a claim for a minor fender bender. Dan took care of them. He didn't give them a phone number to call he took care of it. That impressed me. Who does that anymore!!!

Never do business with state farm! I have never been in an accident before at 40 years old and at…read morethe end of 2025 I got into a small fender bender with someone that should have been at fault for slamming on his brakes at a yeild sign for a vehicle 2 lanes over and I couldn't stop right away as it was icy out so I was at fault of course. My car was totaled even though it wasnt bad and I had to go back to driving my other car that had a salvage title, 2009 and they wanted me to pay $88 a month for liability!!!!!!!!!!!! Hell no! They can take their insurance and shove it! ​

Jay reached out to me months ago after I did an online insurance search. He ran home and auto…read morequotes. Cost was so much lower than my current carrier that I was actually suspicious of this being actual cost. Jay was patient and kept following up with me (without being pushy) and I did switch over to State Farm a few months after Jay first reached out to me. I saved over $1300 on my home owners policy for the year and over a $1000 on auto. Very pleased with service and cost.

I have been a client for Allstate and Betty Bebout for over 20 years. Betty and her husband, Steve,…read morehave been there for me in claims and roadside service. They are professional people who care about their insureds and are ready to do their best for you. With insurance as with anything else, you get what you pay for and with Allstate, you get your money's worth.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in West Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

Our family's experience with EquiTrust after the passing of both of our fathers has been incredibly…read moredisappointing and frustrating. Both of our fathers had annuities/accounts with EquiTrust. After their passing, we promptly submitted all required documentation for the beneficiary claims, including death certificates and claim paperwork. What should have been a straightforward process has instead turned into a prolonged and stressful ordeal. Communication has been slow and unclear, and the claim process has involved repeated delays and requests for additional information with little explanation of why the payouts cannot be completed. Families dealing with the loss of loved ones should not have to chase down a financial company for benefits that were specifically intended to help them during a difficult time. Unfortunately, our experience has made an already emotional situation even more stressful. Based on what we have experienced, I would strongly advise anyone considering doing business with EquiTrust to carefully research how their beneficiary claims are handled. How a company treats families after a policyholder passes away says a lot about their values, and our experience has raised serious concerns.

We have had excellent service with our agent. Very knowledgeable and looking to help us with our…read moreneeds.