Len has always been my go-to for repairs and purchases. For those that complain, you get what you…read moregive. He is the most ethical jeweler I have ever met and soon he will be doing some custom pieces for me. I will never go anywhere else as do many people on the Cape. I live in KC and still will only use Len. I am a customer for life!

Buyer beware. Went in for a basic watch, bought same…read more When I got home and looked at the instructions, the manufacturer's suggested list price fell out. It was half the amount I was told and charged (verified online after the fact). Can not recomment nor will I be going back. Live and learn.

Beautiful jewelry store and fabulous customer service! I'm thrilled with my new Cape Cod charm…read more They had such a nice selection and were so helpful!

I have purchased jewelry from this store and have always found their selection to be very nice…read more Unfortunately, my experience with their engraving service was disappointing. I brought in a relatively expensive watch for engraving and paid $195 for the work. The store sent it to an outside hand engraver. The finished engraving was uneven, rough, and not what I expected for a watch of this quality. When I brought my concerns to the store, they explained that hand engraving is not as precise as machine engraving. I understand that hand engraving will have some natural variation, but I don't believe that excuses poor or unfinished-looking workmanship. Most disappointing, the store offered no remedy whatsoever, not a correction, refund, or other solution. I like the jewelry this store sells, but based on this experience, I would be very hesitant to entrust an expensive or sentimental item to their engraving service.

Very disappointed in the wait time for servicing repairs. Between the wait time to get the part…read moreneeded from a Kitchen Aid dishwasher and service appt. It was almost 1 MONTH. , Now, a month and a half later, the 2025 dishwasher will not work again and the next appointment is another WEEK. .....SECOND SERVICE FOR THE SAME APPLIANCE! This , to me is unacceptible. Will be purchasing next appliance elsewhere.

We have been buying applliances from Crane's for years. My parents, before us. From the sales…read morepeople to the delivery men, everyone we have dealt with at Crane's has been very helpful, friendly and professional. They match prices with other stores and do better if they can. They always give us the best price. The salesman I worked with helped me choose the right applicances for our small kitchen. The 3 delivery men were outstanding. So helpful. One even showed me how the parts of my new stove and oven worked. I highly recommend Crane's applicance, their staff, delivery and service people.

To say I am disappointed is an understatement. I have been a loyal customer for years and the owner…read moreshould be ashamed of herself. I bought a Cape Cod bracelet 3 days ago from her she charged $450 the silver one with 2 gold balls. I then went to Provincetown yesterday same exact bracelet $315 I called to see if she would do anything and her daughter gave me some bullshit story about gold and silver prices.. obviously I understand making something off the sale but that ridiculous.

What a beautiful little jewelry store! They have gorgeous, unique pieces. All the stones are…read morereal! The owner is super friendly and really took the time to show us what they have and tell us about the pieces. Glad to support a local business with great customer service. Go check it out. You'll absolutely fall in love.

Whoever does this place's sourcing needs a raise! I walked in today and absolutely fell in love…read morewith every section of this beautiful store. Honestly if I could buy everything I would. Expect typical boutique-like prices without much if anything on sale but honestly I was so pleased with the amount of options I didn't mind, seriously living so close to Manhattan there isn't much I haven't seen.... But this store fooled me! I bought about 6 items just because I've never seen them elsewhere and was thoroughly impressed. I will be back!!!!!

This should be a must-visit if you're in the area! The store looks deceptively small from the…read moreoutside, you head in and initially see stuff like hand sanitizer (it's 2020!) and some jewelry/purses, standard Cape stuff etc but venture a little further and this store is a TREASURE CHEST!!! I literally got all of my holiday shopping done in an hour. Beautiful home decor, really unique dishes and gifts are upstairs. I'm a greeting-card addict and I ended up leaving with about 20 with unique messages - heartfelt/funny/edgy and more. Notepads, stationery, books, soaps (like maybe 50 pairs with hilarious captions), candles, unique baby gifts, socks etc. There's SO MUCH here and whoever is the buyer has really fabulous taste and curations skills. Seriously, don't miss this store! I plan on checking back online regularly!!!

My father left me a ring he had treasured and worn all his life. It was , unfortunately too small…read morefor all but my smallest finger from which it fell off and I thought Lost forever three times. I spoke with their jeweler, Michael who understood the sentimentality of the original piece and to keep the materials. He designed a new ring carved in wax to the input from me,. He used my father's ring, his brother's ring and my ring to create a remarkable treasure using the lost wax process. Needless to say Michael is a true artist with soul. God bless you.

Easily the worst jewelry I've ever received…read more My evil mother in law is friends with owner and she made this big fuss about giving me a necklace that I know she got for free from here, but whatever - it's the thought that counts, right? Wrong - the necklace turned my whole neck green. I thought it was an isolated incident but she also gave a free necklace to my daughter and not only did it break within three days but the silver on it tarnished within two weeks. This is mediocre mall jewelry and for their prices I'd rather hit up Kay's or Zale's as they stand behind their jewelry for the most part. If you see my cheap ass mother in law, tell her off for me.

Went in to buy a silver piggy bank and a small cross for my great niece's baptism. Counted at…read moreleast four people working. I stood there for about twenty minutes and actually heard them discussing who was going to "help the lady". Still no one approached me and I walked out. Too bad, because it was my mom's 94th birthday also and I ended up spending a great deal of money at ANOTHER jewelry store! Fun Fact: You have to wait on your customers in order for them to buy something, especially in a jewelry store!

They had a great selection of nautical jewelry and I purchase a shell charm which I love!! However,…read morethe service was sub par at best. There were multiple people working and I had to ask to be helped. When finally attended to the woman was very rude. Buying jewelry in person should be an experience, and kindness goes a long way.

Wicked nice people. Well stocked store. Many customers being helped in a timely manner, and getting…read moretheir needs met. Highly recommend!

Stopped in to learn about good places to take my daughter fishing. The gentleman behind the…read morecounter spent a good amount time sharing tips on areas (ponds) to see. He wasn't pushing to sell anything which I appreciated. Of course, I did buy some items for our tackle box as a thank you but it was nice that they just shared info without any expectations