Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

I have tried several cleaning services in town. I was always disappointed with the jobs they did…read more Until we found Myra and her team. They are motivated and detail oriented. They actually care if the job is done right. They are attentive to our request and suggestions. Myra is easy to work with text/call. Her staff are friendly and HONEST. I have Mrs clean come in 2-4 times a month. We have got to the point that I just get home and the house looks like when we bought it. All the small things that bother you. Splashes of coffee small marks on countertops they find and they clean it. If you concerned about harsh chemicals, you have the option to bring organic cleaning supplies and they are more then happy to use those materials. The biggest plus is the worry free business I conduct with Myra and her team. With as busy as life can be having my house clean is not one of my concerns. They arrive within the window they are supposed to, they do a good job and I don't need to bother asking for anything more. This being my 4th cleaning service, by far this company is the best. This is a real person, giving a real review. You found the one.

She and her team came recommended from our realtor to do a deep clean prior to listing. I spoke the…read moreowner on the phone and told her our house size, condition, etc. and what I was expecting as it was for a photo shoot for listing our house for sale. 4 bed 2 bath 1,780 sq ft. She quoted me $400, so in my head I was factoring tips for her staff. However when they cleaned the house it was a basic clean. What you would expect in a weekly cleaning, NOT a deep clean. I had to specifically ask and remind the crew that I requested prior that the windows were cleaned inside and out. The did not clean the outside until I had to ask and they called their boss to confirm. The slider door track wasn't cleaned, base boards, doors, trim, wasn't cleaned free of finger prints, just not what you expect when you state very clearly your expectations. The realtor of course had nothing to say but patronize me about how it wasn't them, blah blah, I reiterated THEY recommended her and I not only didn't get what I paid $150+ extra for but I had to re clean my own house for the photos after paying $550! The quality of service is a systemic problem in this town filled with corruption and lies. I DID NOT tip voluntarily and immediately complained to the referee of the transaction. Why would I tip if I wasn't happy, it was what I was billed.?Toxic, bullying and intimidation filled with lies is how this town operates. Good riddance.

my realtor recommended pomales cleaning to me when we were in the process of moving and I am so…read moreglad she did. My house was the cleanest it's ever been and HILDA is such a sweet lady and takes the time to make your house look amazing. can't wait to use her again!

They are the best cleaning service and I would highly recommend them! Hilda is very nice and…read morecommunicative! I've used other cleaning services in the past that are not as communicative and thorough as her! She is very mindful and makes sure we are happy with the work done. if you are in need of a cleaning service you will not regret booking with her. Thank you :)

I had to cancel for lack of communication regarding and during the 4-6 hour window. If you don't…read moremind waiting all day and don't have anything else to do . . . Another company was able to clean instead and charged me half as much with an actual appointment time.

It has been months since Molly Maids came to our home. Months. Initial conversation with their…read morerep was inspiring and exciting. But, that was very short-lived when the two employees arrived. First, Molly Maids claims they use "environmentally friendly" products, which they did not. I was shocked that they were using Dawn dish soap to clean the toilets. Shocked! Then, as the so-called cleaning progressed, it became glaringly obvious that the two employees could not communicate at all with one another. At all! One of them spoke only Spanish (which I speak) and I helped her to communicate with her "partner?" OMG. WTF? Sending out two people to clean a home that cannot communicate with one another? What the HELL is this? Who is running this "side show" anyway? And that is precisely what it was. A "side show" of epic proportion. Aside from the "side show" - the cleaning was poor. And I mean poor. They did not even wipe down the lamps (pretty easy) and charged us an outrageously excessive amount of money that was off-the-chart unreasonable for such shoddy work. I will NEVER recommend this company or rehire again. NEVER EVER!!

American company- locally owned and operated. Affordable & Impressive cleaning services. True to…read moretheir name. Weekly, monthly or one time cleanings are available. An Air bnb owners dream come true. Can't wait for them to come back and clean again :)

Jennifer at Shimmer Sparkle and Shine was absolutely amazing. Her and her additional cleaners went…read moreabove and beyond what I expected them to do. Very detailed and thorough. My house was definitely Sparkling when they left. I was even expecting the price to drastically increase because of the quality of cleaning they did, but it was only minor detail add ons that brought the price up and it was well worth it. Most definitely recommend these folks if you need your place "Deep Cleaned"

Quality cleaning and super affordable. Thorough and pretty quick. House looked and smelled…read morefantastic. Thank you

I asked Elizabeth to clean 3 bathrooms and the living areas. She sort of cleaned 2 ( didn't do the…read moremirrors or toilet or clean the sink in 1 and there was still old toothpaste in the sink of the other bathroom she "cleaned"). She forgot about the 3rd bathroom. She didn't vacuum, wipe down tables or microwave. When confronted with these she told me I should have done a walk through and pointed everything out to her. I've never had a housekeeper that needed me to tell her to vacuum or empty trash cans. She initially agreed to reimburse me a portion of the money I sent her but then ghosted me. I can not in good conscious recommend her. I don't trust her and she did a terrible job.

Asked for a quote the person who responded was so rude. I thought the price was out of my price…read morerange and kindly stated that. Thank them for their time. Her response was rude and unnecessary.

Gladys and her helpers spent most of the day cleaning my house and they did a great job! They deep…read morecleaned my house and even organized 3 of the bedrooms. All the ladies were friendly, professional and very thorough. Since today was such a success I will start regular maintenance with them.