Horrible company. Uses technology that dates back in the mid 90's, refuses to upgrade…read more Charges $120 a month for internet that's slower than 10Mbit down, 512k Up. Such a ripoff company!! No support. Idiot tech reps.

Could have been better at helping me by fixing my internet they kept saying it was my router that…read morewas the problem wrong is was their equipment which they had to exchange it for a new one to make my internet so it wouldn't drop out!

Absolutely horrendous quality of service. My phones never worked and there was always an excuse as…read moreto why it was my fault. When finally all of the "excuses" were removed and there was nothing but a pure phone line running on a 20 MBPS download and 10 MBPS upload cable internet connection (plugged DIRECTLY into the modem) with a latency of 23 ms they told me to "stop ranting or they are going to disconnect my phone number" See below for quote from email from the manager: "If your ranting continues, we will disconnect all services and be done servicing you as a customer. As it stands, we have already lost money on your account." Wow, truthfully - who cares if they lost money? They showed up 3 deep to sell me the account and then it took FOUR DAYS to get a technical support email answered. Absolutely impossible to accept. Then, do I get a refund for the $300 a month I spent for my 10 lines? No - instead they tell me I can spend another $400 to fix it. When I deny that - they send me a bill for $45 more dollars. Want to talk about losing money - how about trying to close a sale talking to someone and it sounds like you're in a barrel going through a tunnel on a $10 cell phone at the North Pole. NO THANK YOU VOICEOPIA! Your scare tactics don't scare me. I switched my phone number and am very happy with my new provider.

Thanks for your dedication and efforts in my complex case and giving your help to establish by…read morebusiness plans once again. The polite interaction of the team members and their thorough knowledge regarding the field is much inspiring and helpful to create a comfortable and positive environment which ultimately gives good results.

I went by Dayton, TN store on 7/6 because I wasnt receving text. Rep. (big guy-bald) fiddled with…read morephone for 20 min. and advised it was my phone. Offered to sell me a Pixel 7 for $200, I agreed. When I tried to pay...,Rep. advised it will have to be billed to me for $20 monthly for 36 months. I can do math.....that is over $700. When I refused and offered the $200 cash, Rep. shoved phone across the desk and said....Can't help you, good day, Next.Classic bait and switch. Drove to Verizon corporate store in Hixson. Big,bang,boom. Phone fixed. No charge.

I live in Athens but drove to Dayton last Monday, Memorial Day because my husband's phone met the…read moreriver on Sunday and he uses it for work. We needed a new phone quickly! I have never really been impressed with our local store anyway so Dayton it was! As soon as we walked in we were greeted by Mikel Southerland. He immediately began to help us navigate and get what we needed and then some! (I needed to upgrade just hadn't) He was courteous, he listened to our needs and wants, he gave us options to choose from and then helped us get transferred over to the new phone in a timely manner. Very clean store. The other staff were friendly and professional as well! Very impressed and will definitely be going back to Dayton store for all my Verizon needs!! The new Michael was great too. Didn't talk much but he was in training!

Tried to get me to pay a $200 activation fee for a tailgater because I dont have dish at home…read more Called dish and they said there was no such thing! Don't trust this guy!!

I wanted to take this opportunity to complement Spectrum. Your phenomenal customer service is what…read moreall companies should strive for. Your techs Cory and Julian are the best. They are both extremely pleasant, competent, and professional. You are extremely fortunate to have such wonderful individuals with your organization. I thank you kindly for the opportunity and pleasure to be one of your customers.

You cannot call into the local store and they kept my ID so now I have to make an extra trip why do…read morethey not have a local store number??

Definitely show a lot of sports. The rest of the line up is nothing special. Now NBC has been…read moreremoved from the line up. Of course it's the "other guys" fault. The one holding the shit end of the stick is (drum roll please) the viewers you know the ones paying the bills. So unless you're a sports fan pay a lot of attention to alternative streaming services before signing up with this pack Yes the yahoos strike again. The Dish people that sell the fact they are sports oriented have removed all fox regional broadcasts from their line up. Did their bill change to reflect this screw job. Ah no. What a pack of bandits.

They don't offer internet services if you live out of town!! Georgetown TN - the cable line is so…read moreclose to our home we offered to dig the trench but they still wont connect us!! and yes there are 4 other homes right by us - internet in the year 2015 everyone has it -- so I thought - Charter wont even try to extend it -- they could have at least 5 more homes connected!!!

Horrible company even worse when AT&T bought them. It takes 30 min. to get to talk to a person…read more Wanted them to check the alignment of the satellite after a new roof was put on my house they wanted to charge me $99 to put it back on. What kind of customer service is this? Also Channels 400-499 are all in Spanish I don't speak Spanish but my package includes them so my 250 channels I pay for 100 of them are useless to me.

Terrible..the very second our contract is up we are dumping them. Tv pixelates and cuts out. They…read moreraise the price every year and if there is a cloud in the sky there is no service. DO NOT go with directv!!!