Charter Communications

DO NOT CALL THIS SHADY FAKE STORE. This man works out of his hotel and holds onto your TV for weeks…read moreso that he can keep the fake $50 deposit. He kept saying he was waiting for parts. He doesn't have a store to put parts in. He scratched up my screen because he had stacks of TV next to junk. DO NOT WASTE YOUR TIME.I tricked him into giving me his address when moon and I pulled up he asked were we there to buy a TV, he takes to use for parts and resell for his habits. I got my TV back but some have not. Didn't see the bad reviews on Google until late.

Here I am. 5 months since we dropped off our T.V. Last time I called, I was told I was being made…read morea "priority"......that was over a month ago. No communication from the shop. NOTHING! If they are too busy or can't fix it, JUST TELL US! This is only the second time we have had a need for TV repair. The first experience was awesome. We had a TV sitting around our house for 3 years. We took it in and before we even got home, they called and said it was fixed. This experience has been a whole different story. I have been in customer service pretty much my entire life. I understand things happen. I understand parts may be an issue to get right now. Just communicate with me is all I ask. I'm done with the empty promises.

Everest Connections

3.0

When Everest took over the consolidation company the reception has been real bad, black outs have…read morehappened more often, Chanel selection have been messed up, turning it one Chanel to another the program sticks on the channel you want to switch from, it has been one head ache after another,

It's nice to have some competition for Time Warner. They have helped reduce our cable bill to a…read morepretty reasonable level. I say this as someone who currently has Time Warner Cable. The problem with Everest is the cable functionality. Everything from the Guide to DVR menu looks cheap and only has basic functionality. The DVR doesn't actually record shows that it should be recording. So we frequently were missing episodes of such great shows as "The Soup" and "My Fair Brady". We'll eventually switch back to Everest when we get mad at Time Warner's service again (we're close). But, Everest just gives us a whole new set of problems. Although they have better HD service than Time Warner.

DIRECTV

1.0

Caveat emptor or buyer beware. Customer Disservice is the…read moremost appropriate description. the AT&T merger took this company right into the crapper. Overpriced & deceptive marketing. Stay with cable or streaming.

I was a loyal Directv customer for 15 years. Then...here comes AT&T, a questionable organization,…read morewanting to charge for service visits and the man upstairs forbid that they comp you a premium package to accommodate their customer for the lack of Time Warner Sports Net and the Dodgers like the original DTV would. Then after much complaints on my part...they shut me down telling me I owe $10,000 for an illegal connection at a business location. WT@. After they figured out...duh...wrong guy..everything's OK now. Yeah right. Got Frontier it's OK still dial up the old DTV channels but I'll survive...customers survive. CRAP COMPANIES DON'T! Avoid AT&T. It is not the original DTV.

Directv

1.1

(33 reviews)

Bait and Switch Fraud. DirectTV Collections department particularly Juan Employee Jose/Juan Ref#…read morePPN7V54 are downright thieves. I was offered via email a 70% of past balance to restore at no charge right when I was negotiating cancellation as a 14 year customer, 3 states, installation on four residences (dish/hardware) I immediately called in to take advantage and work things out with Direct TV to continue our long term relationship, paid the amount of balance due to bring balance to 0 per the promotional terms, have an emailed receipt (the email immediately following the deal email in my inbox) Happy call, service will be restored, differences settled right? WRONG. They never implemented deal, wouldn't refund my payment to get deal which was substantial income for my family, indicated cancellation status being negotiated DQed me from deal despite being emailed the deal AFTER negotiating cancellation, AFTER rep on phone still offered and indicated he implemented deal when he took my payment (same day). Determined, Collections Dept. is same Dept that promoted and emailed the deal who took deal away so after four hours on 8 different I8Something numbers I was actually insulted by their collections supervisor referenced above telling me we got you, you should pay your bills!!! I plan to take that call I recorded and the fradulent bait email to the KS Attorney General to look into Direct TV tactics as illegal by violating an in writing (email) and verbal (rep I paid to implement email deal) agreement, and turning it into a vicious, and dishonest "promotion" to simply collect 30-50% balances before cancelation offering false hope of reconciliation of a 14 year, 3 state, install AT+T and DIRECT TV equipment onto homes to be "move in ready" for future customers and told him to screw off and pay my bills. SCANDALOUS!!! AT&T payreq.all.r.1276345724@emaildl.att-mail.com Tue, Jan 16, 10:08AM (7 days ago) to me myAT&T Account | Support AT&T Globe Get 70% off your past due balance* (see below for more details) For account number ending in: 9952 We get it. We all fall behind on our bills from time to time. Let's get you back to enjoying your favorites. Here's how we can help: Provide 70% off your past due balance (*up to $250) when you pay the remaining balance on your account Credit any fees to restore your service Offer ends 01/29/2024. Call us at 800.288.2020. It's as simple as that. Thanks for choosing us, AT&T LODT170-CPAY-U017EH Contact Us att.com/pay AT&T Support - quick & easy support is available 24/7. Online Information Auto Pay Paperless Billing Update your email address Protect yourself from fraudulent emails Contact Us PLEASE DO NOT REPLY TO THIS MESSAGE All replies are automatically deleted. For questions regarding this message, refer to the contact information listed above. ©2024 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Privacy Policy Legal Policy Center myAT&T Your AT&T Payment Processed Hi ERIC, Thank you for your payment. Your payment has been successfully processed and will be applied to your account. Below you will find the transaction information regarding your payment along with your current service and account information. Service type: AT&T AT&T account ending in: 9952 Confirmation: 7ZX7CSR1Y05HYDK Payment date: 01/16/2024 Amount: Sign in and manage your billing and payment information. Sign in We value your business and look forward to serving you! Thanks for choosing us, AT&T Payment Terms & Conditions Popular support topics Optimize your internet speed Set up a mobile hotspot Block robocalls and other unwanted calls Paperless billing Go Paperless Reduce clutter with online billing. Automatic Payments Set up AutoPay Save time and pay your bill automatically! Understand your bill Understand your bill Get info about your bill and payment options. Sign-in myAT&T Account | AT&T Support | Contact us TTY and relay services available facebook twitter Please do not reply to this message. All replies are automatically deleted. For questions regarding this message, refer to the contact information listed above. ©2024 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, and DIRECTV are registered trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners. AT&T Privacy Policy DIRECTV Privacy Policy att globe CPAY_D004EH

Direct TV is a terrible company. They almost doubled my bill in 1 month. When I called in to try…read moreand get them to lower the bill. Nope they wouldn't. So I switched to another carrier. Called them next day and to cancel and They ballistic and got mad that after 17 years I was leaving. They demanded I return their equipment to UPS store within a week. Now they want me to pay the entire Months bill when I only used 4 days of the higher billed month. They are a terrible company to to use for TV service. I'm going spend free time posting our bad experiences.

Spectrum

2.3

Excellent customer service, patience, and kindness! I went into this store to cancel Internet at my…read moreold home in North Carolina but it's a complicated situation as my soon to be ex-husband is still living in that home. Marcus W. helped me and took care of my Spectrum needs with knowledge, professionalism, efficiency and excellent customer service as he went above and beyond for me in his efforts to resolve the situation. All the while, there were a few loud unnecessarily angry customers walking into the store that him and the team handled calmly and with patience. Marcus remained calm, kind, and efficient the entire time and I just really appreciated him today in the midst of the chaos of a big move, divorce and everything else going on in my life. Those small acts of kindness today really gave me hope and brought light to a difficult season. Give that man a raise. Thank you Marcus!

They do not greet people who come into the store and left an elderly woman waiting without help…read moreuntil I walked into the store and asked if she was in line. They don't acknowledge that you're there and are not very helpful other than this black lady who stopped helping a customer to make us feel noticed.

AT&T Internet

1.2

(79 reviews)

Just stay away from this company. They have a monoply in some areas and you have to use so they…read morereally just dont care about anyone other than money. Goggle was amazing so made I had to switch to this garbage and thats being nice.

ATT fiber came into the neighborhood and tore up a good 6-8 feet of my yard in late spring/ early…read moresummer. All workers said ATT would be back to fix my lawn. No one has called or done any work. I'd expect more from a company that will be asking us to switch to them. Hope they will do the right thing.

Spectrum

1.5

(102 reviews)

This company does not honor their price quotes, raised my price by 40% and did away with auto pay…read morediscount. They had quoted a price increase of $5 but went up $20.

Spectrum did a great job installing my internet service using old cable that went up the wall into…read morethe second floor. They even came out and moved it again to a better spot in the downstairs utility room. All for free. The service is the best I've had. Can recommend them enthusiastically!

SmartHome Connect

4.6

(10 reviews)

Quick very knowledgeable for a reasonable price. He connected 9 cameras 2 automatic combination…read moredoor lock. In4 hours & gone. Great conversationalists.

Dan was great! We called him to set up our surround sound that came with our house. He came out…read morewithin 30 min on a Saturday, got all of the speakers working, and showed us how to use our system. Very professional and experienced. Also we felt it was a great and fair value. Highly recommend!

Secure Circuit Solutions

Josh proficiently resolved the zone fault code issues we've been dealing with on our older security…read moresystem for a long time. He is super knowledgeable and a great communicator. Definitely would use his services again and would not hesitate to recommend him to others!

I have an Arlo set up for my rental property(I do not recommend Arlo from my experience, but I…read morealready committed), and solar panels were not charging the cameras enough during the cold winter in Kansas City. Had Josh come over to give me an estimate for hardwiring 8 cameras(5 existing, 3 to install and hardwire), and he gave me a reasonable price for that labor. He was very professional, kind, communicative, hard working, knowledgeable, and did a great job on the hardwiring. He always kept me up to date with the progress and discussed any road blocks he came across, always gave me options for alternative solutions, gave me honest recommendations, and made sure I was 100% satisfied with his work. As an out of state investor, he gave me peace of mind to be able to monitor my investment from afar. Will be using him again for future properties and possibly my primary. Highly recommend!

SK Security

Our Commercial Property Holding company has sourced SK Security for Patrolling all of our Billings…read morereal estate. They have been in service with us for 5 months. Property Vandalism since has been zero. The cost savings has been so positive that we are now using the extra funds upgrade the facilities in ways we never could have before. I highly recommend SK Security. It is a Privilege and an Honor to have them be part of our team.

Reliable and efficient teams! One of the best security teams…read morein the KC/metro area. Highly recommended!

Cell Depot 2 Phone & PC Repair

I received great service here! I brought my son's iPhone 11 in because the charging port failed…read more The technician had it repaired in about an hour. The phone is good as new and was done for a very reasonable price!! Thank you for doing a great job for us. I will make sure to send more business your way!!!

I went in because a friend of mine recommended I go to see if they could repair my iphone 12…read morescreen. They took care of it with in the hour( the damage was intense) and returned it back to me in working condition all of the other features where intact and without damage. Reasonable price good quality . Used hight quality materials ... Highly Recommended /Altamente Recomendado!

Absolute Systems

(2 reviews)

I am beyond happy with my experiences with Absolute Systems. From the beginning, prior to the…read moreinstallation and after with all of the follow-up. The customer service is far superior to their competitors. The system looks nice and was installed professionally. It's given us peace, comfort and safety in our home. I highly recommend to anyone considering a security system for their home.

Scotty and his guy did a great job of installing my alarm and cameras. He consulted with me to…read moredetermine exactly what my concerns were with the cameras and made sure that I knew exactly how to operate the DVR and Internet and phone access before he left the property.

Shield Security Systems

4.7

These guys are amazing! They respond same day. They know more about security than probably anyone…read morealive. They work for the Chiefs! What more do you need to know?

For two years we had a false sense of security. We paid our monthly bill and thought we were…read moremonitored, but we weren't. Our previous security company refused to refund or rectify the problem. Shield Security Systems was recommended. They quickly diagnosed and fixed our problem. In addition, we now can monitor and control our alarm system through their iPhone app. I highly recommend Shield Security Systems.

Tech Guardian

3.3

(7 reviews)

I contacted them to get my laptop keyboard replaced. The service was fast, courteous, and he went…read moreabove and beyond! He even does internet security. I would HIGHLY reccomend him to anyone.

Do not use. Taggart kept my Xbox and closed up shop in Lees Summit. The neighboring businesses say…read morepeople come all the time looking for the owner. I dropped my Xbox off with them about 3 weeks ago. Originally they said same day service but then it got delayed. I asked if I could pick up the next day no response. Over the past couple weeks I've texted daily to ask for pick up and I've only received a couple texts back and not one over the past 10 days. Small claims court is about the only option have now.

Atronic Alarms

4.0

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

PC Builders Mischief

4.5

(15 reviews)

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.

Called the guy and explained to him my issue and he was like yea we can fix it. He said maybe 3…read moredays he had it two weeks. Charged me 50 dollars knowing he had not fixed my product. Then tells me it is not normally what they do then why did you take my product and my 50 dollars. I'm very disappointed in this company and would never recommend to anyone

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