Can you give less than one star? Seriously, avoid doing business with this company at all costs. My…read morehusband & I went to pick up a previously reserved U-Haul truck here this morning. The "gentleman" at the desk took several minutes to bother looking up at us. That's OK, he was belligerently dealing with the customer ahead of us at the time and couldn't be troubled to look up at her either. Angrily barking at her "what do you want me to do about it?" amid a discussion about an erroneous charge apparently didn't merit eye contact. We reserved a 10 foot truck. Upon learning this his response was to laugh in our faces and bark "No, I don't have 10 foot trucks; I've never had a 10 foot truck; I'm not getting a 10 foot truck." Then he refused to look up our reservation. Ain't nobody got time for that. We took our business elsewhere.

Nice place to store ur stuff nice and clean and reasonable in price..... Great people can also get…read moreyour taxes done there as well. Mr Sam is great.

I love to give credit where credit is due. In this case Cary went above and beyond Midgard self…read morestorage, with our u-haul order. Me coming in in a stress and frustrated state, she mad me feel comfortable and confident proceeding with our order. She was friendly and super helpful...and they have great coffee

Jess and Elizabeth are AWESOME!!!! They are very friendly…read moreand helpful whenever I need to stop by or call about my storage units or renting a U haul. The facility is well kept and they are on top of any issues that come up. I have already recommended Midgard Lexington to a few friends who are unhappy with their current storage facility. Again, Elizabeth and Jess are the Best!

Well next mouth I have to move out of this Storage place. I was paying 48.00 month for a 5x10 and…read more12 insurance so 60.00 Rate increase started about 2 years ago and now new bill is 177.00 a month 12 insurance = 190.00 a month. Drives me bonkers for new person coming on their website shows 48-55 month and regular rate is 81.00 a month. Last time manament told me price increases is based on demand and they are full...I laugh and said that funny cause on 2th floor there is 21 empty units. I'm Disabled I can't afford these rate increases every cpl of months= basically 400% increase...Today I just got another rate increase of 31.00 Rating is based 5 star for very nice place one of if not the best places for clean and secure. 1 star for price increases every 4 months give another 2 years my unit would cost 354.00....so 3 star rating overall

***UPDATE:*** If you…read morelook below my review, "Dan A. from BeeSafe" responded and asked me to email them with my "account and contact information" so I did. I've been waiting for two weeks for a reply to that email (see attached photo). No reply has come. So I can only assume their reply to this review was to save face publicly and seem like they care. Spoiler alert: they don't. They WILL raise your rates without warning. And if you call to ask them why, they'll act dumb and literally say "I don't know why but you have to pay it or get out within 30 days" For the stupid ploy of asking me to email them and then ignoring my email, my review just went from a three star to one star and I'll be moving my stuff out ASAP and warning everyone away from this shady business. ***ORIGINAL REVIEW*** I've been storing my stuff in this place for 2.5 years. There are pros and some BIG cons you need to watch out for: CONS: CON #1: In 2.5 years, my rent has gone up 42% over the course of three unannounced price increases. Yes, you read that right. From $180 per month to over $250 per month. No warnings. No emails. No snail mail. No phone call. Just log in to pay my bill as usual and hit with unexpected rate hikes. On top of this, the "convenience fee" for paying with a credit card (as if there were any other way) has gone from $1 to nearly $5. So that's a fun insult to injury. I called and spoke to someone at the location to inquire about the latest increase. She said she didn't know why there was an increase and insisted I was informed by mail. There's been 3 different price increases since I've been there (in just 2.5 years) and I was not informed by mail or any other method before any of them. She also told me that I'm apparently "lucky" because other units similar to mine now rent for $300+. CON #2: The same lady (I'm assuming the new manager...she wasn't the manager when I first rented the unit) called me one day last year in a huff accusing me of leaving a pile of trash outside the building. It's true that I had been there earlier in the day to grab a small box out of my unit but at no time was I moving any large amounts of stuff in or out of the place and I was especially not leaving piles of stuff around the building. After explaining this, it's clear she didn't believe me but still hung up. So yeah, that's always fun getting scolded and blamed for things you didn't do at a place you pay out the nose for month after month. Great customer service. CON #3: I should have known this would be a problem before I moved in but it didn't seem like it would be, but there is zero lighting in the units. None. It doesn't seem like a big deal when there's nothing in them because the light from the hall comes in. But once you have stuff in there, it becomes a problem fast if you're looking for something. Yes, you can have a flashlight in one hand but still...with the amount of money this place charges per month, lighting should be a given. Like I said, though...this one is on me for not realizing this would be more of a problem before I even agreed to move my stuff in. PROS: The facility is clean and the climate control is really nice. I avoid going there on Saturdays and Sundays so I never have to dodge around a bunch of people moving in/out. There's always carts available and there is a bathroom on site, and it is always clean as well. So the place itself is really nice. But the disposition of the new manager and the relentless price increases make it very hard to like this place. If it weren't such a pain to move everything to another facility, I'd have done it long ago.