Lisa Schmalz at the Neenah branch does a wonderful job. Always attentive, very friendly, and ready…read moreto assist, never leaves me waiting. Great employee!

I was shocked and frustrated by Coverage Credit Union's new online banking policy. You can no…read morelonger access your online account at all unless you agree to go completely paperless. There is no option to keep paper statements and still log in online. I help my elderly parents manage their finances. They are not comfortable navigating websites on their own, but they do rely on paper statements each month to balance their accounts. At the same time, waiting a full month to see new deposits (like Social Security) makes it unnecessarily difficult to help them stay on top of their finances. When I went into the branch to check their account online, I was told the only way to proceed was to enroll in paperless statements. When I called to confirm, the call center flatly said yes -- if you don't go paperless, you lose online access entirely. Your only options are to call the call center with questions or wait for the paper statement to arrive. This policy feels outdated, inflexible, and completely unfriendly to seniors and caregivers. It should be our choice how we receive statements, not a requirement tied to basic account access. Do yourself a favor and go somewhere more modern and customer-focused. Chase, for example, allows both online access and paper statements with no issue. Much easier to work with. Very disappointed in Coverage Credit Union.

I love my bank. The employees are so friendly, and most recognize me and can address me by name. I…read moremoved pretty far away and still use them, I'll never forget the day they told me I'm allowed to bring my dog in with me, and I will never regret the day I signed up to bank there!

From the owner: Services that Marathon Savings Bank offers you.... -…read moreChecking Accounts - Savings Accounts - Retirement Accounts - (HSA) Health Savings Accounts - BankIT Online Internet Banking - Mortgage Accounts - Consumer Accounts - Debit Card "IT" Instant Transaction Card - 24 Hour Telephone Bank - Personal Money Orders - Free Parking - Drive-Up Windows - Automatic Loan Payment - Automatic Deposit Transfers - Savings Bonds - Telephone Transfers - Citizens Extraordinaire Club - Overdraft Protection - Fax Service

We tried refinancing and we have excellent credit. Was all approved and not a word back from loan…read moreofficer Jess Kosnicki. After multiple phones messages never heard back. After a month, we received paperwork in the mail with only my husbands name and the wrong interest rate that she didn't lock us in in time. After talking to friends and family we have heard nothing good about her. Not sure how she still has a job when she doesn't know how to do hers. Too bad they are losing business from her.

From the owner: CoVantage Credit Union's team at our branch in Shawano, WI, can help you open a savings account and…read morea fee-free checking account, apply for a mortgage, auto loan or credit cards, and much more. We'll show you how to use all of our member services and products to your benefit. If it's after business hours, you can always access your accounts through digital banking or our mobile app.

This bank put overdraft protection on my account without my permission. Without even asking in…read morefact . Resulting in...you guessed it! Overdrafts and fees! Now they've sent me to collection for the bullshit they've caused.

I've been an incrediblebank customer for a year and so happy I switched. I love being able to…read morecommunicate with them in app. its so easy to get questions answered and help when I can't figure something out. Highly recommend!