This is the worst bank in Nicholasville KY. If you use this bank , I'm sorry. They have zero…read morecustomer service. Every time I go to this location , I always am treated with rude comments and very rude behavior. Today went threw the drive thru , I sent my license and my money in. I sit there for what seems like forever. I push the call button and this young lady comes on the screen eating something. I asked her if she was ever going to acknowledge me , she said not until you pushed the call button. Really !? Really !!! This is the last time I do business with the company , ever agin.,. Chase bank here we come !!

Wonderful bank.....very caring individuals and always have my best interests at heart. We've been…read morebanking with them for 20+ years.

Super friendly staff at this branch - so kind and helpful! A great local bank for this community.read more

I have been banking with Transcend CU for a little over 10 years. They have fabulous customer…read moreservice! Their staff is really friendly, knowledgeable and efficient. They are quick to learn their customers and greet you by first name and with a smile. I love too that they have club accounts and it's no cost to set those up. I have about 10 club accounts that serve as buckets for my various upcoming expenses like car maintenance fund, Christmas spending fund, insurances fund and property taxes. Their Prestige checking account pays a little more in interest than several other banking institutions.

From the owner: Our mission is to help our members reach their financial goals with quality products, affordable…read morerates, and the unbeatable personal service that members deserve. We've been serving the financial needs of Louisville, Lexington, and surrounding counties since 1934. With six branches and thousands of fee-free ATMs, we provide the highest level of service and the most competitive rates you'll find in the area - all designed to meet your needs.

We have lived here for 10 years, and we looked for a local bank that would allow us to have access…read moreto banking services and/or loan possibilities. FSNB is a great local bank, and friendly/helpful staff. You are always greeted with a smile, and are very quick to help you when you have problems with your account. Our kids also have savings accounts here, and they offer a good grade reward, so be sure to take report cards into them to get that benefit.

These people are closing for a reason... My name is actually Mario, this place started off friendly…read moreand seemed like a nice bank. But there overdrafting rules are ridiculous. Even if you deposit money that night to cover your overdrawn charge they will still charge you 32 dollars. They will only cover one overdraft fee as well, eventhough this one was pretty much there fault for not having a way to tell me it got overdrafted. They probably were mailing me a letter, but the app should pop a notification. I checked my bank the night before and it was good. And then I check my bank again and the bank took there 5 dollar monthly fee out and didn't tell me they overdrafted it. Then another charge they let come through when I had no money in my bank caused I knew they would of charged a fee Monday but I was assuming if I got the money in ASAP it would be fine like every other bank you have 24 hours here you have til the end of that business day so it comes out at 350 you're screwed or you better get to the bank in ten minutes. It's just crazy how they couldn't cover 32 dollars. Last money they will ever get from me.

Bank teller/ notary lady apparently took it upon herself to judge the fact I was getting a divorce…read more And refused to notarize my paper and made it known that's was why and then tried to give me legal advise to have a lawyer do because she was t gonna do that. Wth also thanks to the lady at farmers down the street was very professional and didn't publicly shame me in front of others.

From the owner: Being local matters. As Central Kentucky's locally-owned bank, our greatest strength is our ability…read moreto know the people we do business with and make decisions on a local level. We answer our phones. We specialize in mortgage lending and commercial banking while also offering mobile banking and other amenities just like the big guys.

This has to do with the useless automated system at rarely works and never shuts up so that someone…read morecan ansure the questions. The recording just goes on and on and on !!! Stop talking !!!! The system never can understand anything either. I'm sorry I did not get that,let's try another way