I have always gotten great service from everybody at the credit union. Tracey Moore helped me with…read morea number of issues, including a scam that almost got me. Also, Michelle Caraballo has helped me - fraudulent charges on my credit card, and I had a new one in days. The tellers are all very friendly, and helpful. I really can't find fault with anyone there. I think I am close to the 15 year mark for being a customer there. 15 years - no complaints.

All Agents that work at this facility don't pay provide proper documentation before asking…read morecustomers if they would like to open a new account or membership. This business needs to be taken out of titusville and moved out of Florida. This bank is a total joke full of immature adults that don't know how to properly run a financial business. I also plan to file an in person complaint about this business. People that work here should have been well trained before being offered the job.

I was visiting from out of town and wouldn't be home in a month. A real estate investment…read moreopportunity came up back home and Casey went so far and out of her way to help me, even though I am not a Wells Fargo Bank customer. My utmost thanks goes out to her for her extreme kindness. Thank you Casey.

I've been with this bank for 20+ years. Today my gf went to deposit cash through the drive thru…read more She had my ID my ATM card all the other information you can possibly know about a person. It was $450.00 and they told her I had to deposit it personally, that she couldn't. I just had back surgery and there was no way I could get there without being in pain. I called and a smart butt guy, Andy answered. He said it's been their policy for a few years now. He told me she could deposit a check or go get a money order but no cash. I asked him to explain that and he tells me it's to cut down on laundering money. He said the rest I wouldn't understand. He also said she could deposit it through the ATM but not in the drive thru. I told him it made absolutely no sense when I could get a word in edgewise. I also heard a female teller speaking very loudly in the background but couldn't make out what she said. I asked him what she was saying and he wouldn't tell me. The teller then stopped. Hmmmm. Andy doesn't know how to respectfully speak to customers no matter his position in the bank, he shouldn't be allowed to answer the phone. I wanted a simple explanation and what I got was a snarky guy playing boss over my account and speaking down to me. He tells me she could circle around the building and try to withdraw money using the excuse they just let her deposit to my account. Really? A withdrawal is much different than a deposit. So now I have to worry about bills and automatic payments that come from my account. My gf heard the teller say "what made me question this" and then realized her mic was on. Andy man told me that they couldn't tell it wasn't me so when they asked. She was honest and said she was making the deposit for me. I guess she should've lied and I wouldn't be sitting here worried. This isn't the first crappy service from this branch and I'm sure others have had the same or worse experiences here. I could even understand a little if I had unusual activity or mass amounts of things like this happen but I don't. Thanks Titusville Wells Fargo! Not that life isn't stressful enough without this!!! Don't worry as soon as I get all my business done with your bank, I'll use my other bank from now on. These employees need serious customer service training!!!

This Wells Fargo has the best location and most scenic view of any I have been to. It is right on…read morethe river and has killer views. You can see the space center very clearly from here. In addition the Staff has always been great whenever I have needed assistance inside.

they very good and very patient and thy so helpful, they are very fast they are very kind and…read morewelcoming. all the group working very hard to help me I am actually grateful for all of them thanks to Jaki!

The absolute worst customer service I've ever experienced. Susan, I believe was her name, needs…read moreanother job not dealing with the public. Or maybe at a bar where she can be rude to people and they don't mind. My girlfriend and I went in to open a new account, you would have thought we wanted the keys to her house and we needed her to drive us there by how bothered she was that they were 'busy'. Mind you, there was only one other person in line to talk to her. She asked for our IDs and debit cards to begin this process. I simply stated that the lady who greeted us had already taken my card and info. She looked at me like I had three heads and stated real snarky 'well that's just to get you in the queue.' Then with a smirk on her face, while shaking her head, she snatched the cards off the desk to start inputting the info. That's where I drew the line and said 'nope I'm not doing this, I'm not playing your game.' I grabbed our cards and told her I should have listened to the google reviews (1.5 stars) and never have come here. Side note, Google does not allow any more reviews of this particular business. She gasped 'what did I do, I didn't do anything' I quickly reminded her of her poor attitude and horrible customer service. Look people if you hate your job, go get another one. McDonalds and WalMart are pretty much always hiring.

The tellers and staff at this location are very professional, courteous, and kind. I have never had…read morea bad experience here, in the drive thru or on the phone. Great location. Easy access. I would recommend this location over the other Titusville location hands down.

I'm a member of regions bank in Mims FL 32854,I got covet an died in 2022 an was in hospital for a…read moreyr. My credit card had a few hundred dollars on it I couldn't make a payment on it till I got out dec,2023an called the bank to take care of it,and they did THE BITCHES cancelled my card and close my acc. WELL KISS MY A!!! Davidhillregions2020@yahoo.com

I don't know who exactly is playing games but This bank does NOT seem to care about the cardholders…read morethere. Got my card stolen twice, both times I was in between homes and this bank still has not given me a cent back like they advertised.

They have always been friendly and helpful to me in every situation. I have no problem with them…read moreever.

Planet Playground is a parents worse nightmare. Kids sliding down three floors and leaving you…read morewalking down three flights of stairs. Signage is awful. Maps are terrible. We went when it wasn't crowded and couldn't even imagine going on a busy day. Restaurants were out of hot dogs pizza and chicken nuggets. Just poor planning all around which is a shame as it could be wonderful

Went in to open a new account and get a car refinanced , was directed to a cubical to do the…read moreapplication over a phone Really? I drove to a bank to do business with a human Girls at the teller window were snobby as well I'm now down the street St Wells Fargo talking to a human and getting the service and loan I requested

VyStar made errors on my account that resulted in late fees, then refused to fully acknowledge…read moretheir mistake or take responsibility. Instead of correcting the issue and removing the fees caused by their own error, they passed the blame and offered no real resolution. Customer service was disappointing and lacked accountability. When a financial institution makes a mistake, customers should not be the ones paying for it. Very frustrating experience.

No privacy when conducting personal business. When we needed to discuss a very serious situation…read morewith an account we were made to stand in the lobby at the teller counter. There was no option provided for private conversation in an office.