Jennifer at the Orange City branch was very helpful and offered to assist us without us even asking…read morewhich hasn't happened before with others . I highly recommend her she is very kind and patient . She made my day !​

Oh happy day! Jennifer from the Orange City, FL BRANCH helped me enroll with my online banking…read moretoday! I am so happy! These apps can be a challenge at 71! Feeling Thankful VLR

I wouldn't think to leave a Yelp review about a bank but my experience with the teller (didn't get…read moreher name unfortunately) and the banker Alicia were aso outstanding. Both ladies were so kind and sweet and had the biggest genuine smiles on their face at all times. They truly made what normally is a tedious task something so pleasant and wonderful.

The employees are very helpful and pleasant. I enjoy banking here. The inside is kept nice and…read moreneat.

Money, money, money, money, money! Quick friendly service by people who know your name.read more

Great service. Drive thru tellers always are friendly and happy to help. They do not have a drive…read moreup ATM which is why they lost a star. They are open on Saturdays which is great because a lot of banks are not.

had an amazing experience working with Fredy Espinosa at Priority Credit Union. He was friendly,…read moreprofessional, and made the loan process fast and easy. Fredy answered all of my questions thoroughly and made sure I felt comfortable and informed every step of the way. His excellent customer service made the whole experience stress-free. I highly recommend asking for Fredy if you're looking for a smooth and positive loan experience!

I have been a customer at PCU since 1985. I have always enjoyed banking with them, HOWEVER since…read morethey switched to their new system it has been a horrible experience. It is VERY user UNfriendly. Also their customer service has gone way down from how they used to be. I called Friday March 20, 2026 and asked to speak with someone regarding a problem i was having. I was told they were very busy and would call me back within an hour. NO ONE ever returned my phone call!!! I am seriously considering switching to another bank even after all these years.

Accommodating, accurate, exemplary customer service! Community connected, and very professional…read more Charlene Hotaling is amazing! Alistair and Valerie are too!!

I've had this bank for over 6 months and I've haven't had any problems everyone is really nice and…read morefriendly

Pat Parte is absolutely amazing to work with! She helped us last year with securing financing for…read moreour car and this year she is helping us with the mortgage on our new home. I'm beyond impressed with the level of response and service I have received from Pat. Everyone at this branch has been so kind. I would never bank anywhere else!

Pat is amazing and makes things happen! She is the David Copperfeild of this branch and has a great…read moreability for making things happen for her clients. We have been to her multiple times now and she always helps us in any way possible to make what we want a reality. We recently came to her with a situation, and although it normally doesn't happen as fast as it did, she made our deadline, and things happen quicker then they ever have. We will continue to work her for years to come!

Great service by enrique! Recommend it! Welcoming and very helpful. Fast and money the same dayread more

Nancy in Cape Coral, FL office She is my Loan Guru, totally professional, on point, and wonderful…read morepersonality. This place for loans is the BEST! I paid my loan down in a few months and then! I retook it out to put a new engine in our 2nd car and it was flawless with the paperwork so easy! I can pay this loan down again and again and still get the money I need for any emergency purposes. Thanks to them it's my go-to spot for any cash loan. Plus remember if you refer anyone who gets a loan there, you get a $50 referral fee :) Who can deny that? AAA+

My elderly parents banked with Truist. I have Power of Attorney for both of them. About a year ago,…read moremy father who suffered from Stage 4 colon cancer took a bad fall and suffered significant cognitive impairment. My mother already suffers from dementia and has not been able to manage financial affairs for quite some time. As their POA, I scheduled an appointment with Truist and registered my POA for both parents at this branch. Fast forward to now, my father has passed away. I've been managing their finances through multiple Truist branches. As my mother has now received her insurance settlements, I was interested in opening an investment account to try to get her some supplementary income that she desperately needs. I booked an appointment with the customer service team and visited the local branch on-time. When I walked into the branch, there were a number of people sitting in the waiting area and also a line at the teller. A woman called out to me and asked if she could help me and I told her that yes, I had a 12:30 appointment. She asked me who it was with and I told her I didn't have a specific name. Then she said that they couldn't honor appointments booked online (it wasn't) and that I'd have to wait in line behind all the other people at the branch. She turned her back and walked into an office without another word. I'm a professional at a large company that dwarfs Truist. My time is limited during business hours. I made an appointment for a reason. This bank is only open 'bankers hours'. So, not being sure of what the correct venue is to make an appointment, I waited to speak to a teller. Long story short, the teller was equally argumentative about what an appointment is and refused to assist. I told her I wanted to close the account and then she told me that I didn't have power of attorney because my Dad had passed. This is absurd because I had registered that POA for both parents, I had the originals with me, and also the death certificate showing my mom as the beneficiary of the estate. They refused to even look at it. The other woman, returned to the window and essentially told me she couldn't help me because I'd need to make an appointment to present my POA for my mom. I told her I wasn't sure how to do that when this branch apparently doesn't honor appointments made through customer service. She offered no solution, so I left. Eventually I was able to get an appointment with a promise to honor it, but I have very little confidence in the management of this branch. I don't bank with commercial banks for exactly this reason. Banks play a critical role in all of our lives and we need them to be responsive, regimented, concerned and professional. It is clear to me that the only people Truist works for are the shareholders. If you're perusing reviews and trying to decide on a commercial bank, I would strongly suggest that you look elsewhere or get a credit union.

This branch is very efficient in getting what you need done done. Amanda is always personable,…read morehelpful, and professional!