Always very professional AND available all year for questions and assistance. Very helpful and…read moretakes time especially when you have a complicated return.

Great service. Have been using this firm for several years now. I recommend them for all your…read moreaccounting needs.

5 star service !!!! I've been with this team for a few years and they're always delightful on the…read morephone! Always helpful!!!!

Professional, quick, and friendly customer service. 10 out of 10 would recommend. You won't be…read moredisappointed.

I have had a terrible experience through this company they owe me money that they won't pay I…read morepurchased insurance through them which they told me they couldn't cover me under the umbrella that I needed and which I asked for my money back Ross The owner refused to give me my money all of it and on top of that they took more money out of my account than what they originally told me and overdrew my account

I have been working with Denise from this office and have been more than impressed. I am dealing…read morewith a complex problem regarding my Elderly Aunts insurance. Although there is zero money involved that they could possibly benefit from and I am from out of state, Crisp insurance has bent over backwards and taken time and work to help me. AMAZING PEOPLE! Thank you Denise.

This company has helped me each time I had questions, needed help when I first came to them because…read moreI was making mistakes.. They took seemingly, personal interest in helping me complete my taxes correctly and have it ready in as swift a time as possible. Their kindness and professional demeanor was refreshing. If you need a tax preparer, this is the place.

There was no waiting and the preparer was friendly and knowledgeable. I've been getting my taxes…read moredone there for years and never had a problem.

Melaney is a wonderful Allstate agent who always goes above and beyond to help me. She explains…read moreeach part of the policy to me so it's easier to understand. I would highly recommend anyone to come to her agency so they can be greatly supported for their insurance needs.

I am not from LA., I just wanted to add to this review as I also have a review on Google I believe…read more I used to have insurance with Miss Melaney. Years ago. Every single time I had called her, always so polite and Absolutely my favorite insurance lady! I had called her the other day and need to call back as we started talking about insurance and then I had an interruption. I was shocked to see the one star review. So as I do, I added this positive one as nothing, but stellar service from this lady. I do currently hold another insurance policy, actually 2; however will be switching back to Melaney as soon as I call her. Thank you for answering so abruptly the 17th! Looking forward to working quotes with you!

I went to this company base on a reference from a colleague of mine. My experience was very…read moredifferent from everyone else. I submitted the information for my taxes a month and a few days before Tax Day (4/18). I didn't hear anything for a couple of weeks and then called. A call shortly after that then came to me saying that taxes would be processed soon (over a weekend, that night - statements like this). I was a little annoyed but finally was contacted by the main accountant and told that my taxes were finished, and he needed a copy of my driver's license and bank account numbers where we would like a refund deposited. I continued to wait and again told statements like the above (over a weekend, the next day, we will call you,), but still, no one called. Finally, I was panicking. It was getting too close to tax day, and I wanted to go over the taxes myself before submitted. This is the first time I have let someone else prepare my taxes. I left a message saying, ("if they haven't been done, don't do them"). The next day , I received a call from who I thought was the office manager. She said that my taxes were done now, and she needed a driver's license and bank account numbers! I was distraught. Why was I asked for the same information I sent 2 weeks earlier?! I canceled the order and did the taxes myself. At least I could finally be at peace knowing they were correct and processed. I'm sure the accountants in this business are very competent and excellent at their job, but going through the online portal and waiting for a response have been frustrating and caused a great deal of stress for my wife and me. This is the reason you go to accountants in the first place; so you can be assured your taxes are done correctly and without the stress.

I have used this business for my taxes the past 2 years. It is the best move I have ever made!…read moreBruce does great work, and is very efficient and affordable. After year one, I received a card in the mail with my pre-set appointment for the next year. I previously always did my taxes on my own, and spent forever trying to read up on any changes in the tax laws. I am self-employed, but felt like I had a good handle on it. I had made errors and had to make corrections in the past. It was never an easy process. Since meeting this team, I have saved money and learned that I did not know all of the law, nor could I keep up as they do. Last year, I decided to do my taxes "on my own" and see how I'd come out, and then brought my information into the office for my appointment. It turns out that I would've paid out lots of money needlessly. I won't go to anyone else as long as these folks are in business.

My husband & I made an appointment and got our taxes done here this year. The place itself was very…read moreclean & staff all seemed friendly. They have 8 cubicles, however on the day I went I only noticed 3 staff working. It was President's day so I'm not sure if that's why. Sharon is the one who took care of us and did a great job. She even went online to do research and find some phone numbers for us to call the city.

Dan and the whole team are great, responsive, and professional. I don't need to talk to them often,…read morebut when I do, stuff get handled quick, fast, and in a hurry. Would have no reservations about referring others.

Great Until They Weren't…read more Have been clients since 2007. Paid our premiums on time. Made one small auto claim. They got in touch about our crumbling cement steps and cautioned that if we didn't fix them that we "might not be covered in the event of an instance involving the steps." We kept meaning to get to the steps. Then we get a notice saying that we have been CANCELLED because of the steps. Steps are fixed. No one returns our calls or emails from Robert K. Jones. When I call, I am deflected by the receptionist. "She'll call you right back." An hour passes. When I call back and am connected to the agent "Lisha," she has excuses but no apologies. We have been without homeowner's insurance for two-and-a-half weeks and it seems they just don't give a damn. Nice folks, but not in the trenches for you. Keep shopping.