I got frosting all over my favorite dress. I thought maybe it wouldn't come out because I didn't know if the frosting had any oil or butter in it. When I picked it up you couldn't see a trace of the stains. I had really made a mess of my dress. Next time I'll take an apron! read more

They are dishonest and iver charge, i took 15 shirts in and personally told them launder only they laundered 4 and dry cleaned 11, all of the shirts could have been laundered, they took it upon themselves to dry clean shirts that should have been laundered, their cudtomer service is tertible read more

Mixed service. It depends on the person behind the counter...sometimes the service is great and other times it's absolutely awful. They handed us the wrong pair of pants when we picked up an order, and after we returned the wrong ones they promised to contact us regarding the issue. Months later, I asked what was going on and was treated rudely by the staff. Luckily, the notes regarding the problem were in the system. They told us they would reimburse us for the lost pair of pants (so points to them), but when my husband came in to get the reimbursement the owners refused to reimburse. It seems like they don't want to pay for their mistakes. We will never use them again. read more

I'm an older male in my 60's and needed some new shirts for work. I'm not a shopper but received sticker shock when I priced new shirts. I went to the Salvation Army and bought a dozen name brand dress shirts for $5.00 a piece. I was told the shirts had been cleaned so I just needed them pressed. I went to Chateau Cleaners. I told the lady about the great find of my shirts and asked to have them pressed only. She asked if I needed them cleaned too but I said no just pressed. I've been to other cleaners where they charge about $3,75 a shirt and they are pressed also. I figured with just pressing it would be less money. I came in the next week to get my shirts. The cost was $80.00. I said how much? She said it cost around 8.00 a shirt to be pressed but $3.75 a shirt a piece for cleaning and pressed. I was told when the shirts are laundered and cleaned the pressing is done by a machine. Unknown to me when shirts are just pressed they are hand pressed which is more expensive. I told the lady if I was told it would be cheaper to have the shirts cleaned, I would have went that route. I told them $80.00 was crazy to pay for pressing my shirts. I offered to pay them the cleaning price for the shirts which would have been around $40.00 even though they were not cleaned. She said no. Even though I put up a pretty good argument that I should have been told it would be cheaper just to have the shirts cleaned, I paid 40.00 cash to receive my shirts on the promise to pay the other $40.00 next. week. I am a man of honor and will pay the remaining $40.00 next week. I felt I had been misled and this business left a bad taste in my mouth. I will move on to another cleaners. read more

If you don't mind waiting 3-4 days for your clothes, then this place is ok. However, if you take clothes in & they tell you they'll be done the next day-don't expect that to be true. I take clothes to dry cleaner maybe every 2-3 months. The last time I had 3-4 shirts, was told they'd be done the next day after 1 pm. I went in at 2, only to be told my clothes weren't done & that they'd be done after 3 pm (then why did your employee tell me 1 pm?!) I've been going here for years so I thought I'd give them the benefit of the doubt. Took 3 shirts & a lightweight denim jacket yesterday 730 am, was told they'd be ready after 3 pm today. I go there-in the pouring rain-at 3:45 & I'm told that my clothes are not ready & won't be ready until Monday! No excuses for this. The ticket I was handed at drop off yesterday morning specifically states my order would be ready at 2 PM TODAY, cashier told me 3 pm today. Unacceptable. They have lost a long-time customer. After I pick up my items on Monday, I will be finding another dry cleaner. read more

This is my favorite cleaning service ever not to long ago I was devastated about my wife's wedding dress I totally almost ruined my wedding but Sandy was totally understanding and went way above and beyond to remove the stain I just absolutely just love the customer service and quality of service and I love the atmosphere very welcoming to pick up your clothes give chateau Cleaners a try won't be disappointed with some old school good feel read more

I have been dry cleaning the majority of my clothing for over 40 years in the Fresno/Clovis area. Lynn and her staff are the first cleaners that I have stayed with consistently. I am always met with a smile and called by my name. I love that I can just walk in drop off my clothes, sleeping bags, drapes etc and don't have to fill out paperwork. They always carry my clothes out to the car. First cleaners I have used that knows how to take care of cashmere and silk. Give them a try at their 2 convenient locations and you will never go anywhere else. Reasonable!!!!!!!! Wish I could give them a 10. They use expensive protective coverings for a great price. G. Loforti read more

First time customer receives 20% off. Really nice older lady helped me and I was very happy with the coats I took in for cleaning. Will come back in the future. read more

The service here was absolutely outstanding! I was greeted with a welcoming smile and was in and out of there in almost no time! I went there just to get some prices, but now I find myself becoming a regular. I would definitely recommend this to my friends and co-workers if they are ever in need of a dry cleaner. read more

I have used them before and they did a very good job. My clothes were ready on time. I will use them again.

Best cleaners I ever to took my clothes in and got my spots out without messing up my clothes and great pressing very satisfied

Sara takes great care of us. Same day service, special care requests, even helps me carry my clothes to the car - been going to Chateau Cleaners for over 15 years and finally I'm writing a long overdue thumbs up review. read more