If you want the absolute worst horrendous customer service.This is the bank for you!! I had a…read moredeposit into my account in july, they thought there was fraud going on, and I put my account on hold. I only found out today, december fourth, that the money was returned in august. No one ever contacted me to let me know!! I very strongly suggest that nobody deals with this bank!

Always bank with the credit union, I wish someone had told me this sooner, always bank with a…read morecredit union this is important for your own financial gain and to Support your local economy.

Never use them again we agree to a payment plan and then they still went and took the money out of…read moremy bank account and I couldn't pay my bills that I was scheduled to pay and had to beg someone for money to pay a bill very bad Business unprofessional worst place to go just go to Amscot they'll treat you so much better really didn't want to give them one star but I had to

From the owner: Payday Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Wells Fargo does not care about the customers. The customer service…read more people are rude, and do not care about the feelings of clients. Recently I had a claim denied for reasons I did not understand. Three withdrawals of 100 dollars each, at the same ATM dispenser were made with one of our cards. We did not make those withdrawals. WE ARE SURE 100% The BANK denied my claim and gave me no possibilities of recourse. We were frustrated, disappointed, and surprised AT THE SAME TIME. I am 80 years old, and a bank client for over 35 years. Indeed, I expected a better understanding on their part. My only option was to terminate my account and walk away. ONE employee, whose name is Bianca was very kind to suggest trying again with the claim department. She didn't want to see me terminate my association with the bank. I did, but it was a waste of time. I immediately proceeded to terminate my account. I would suggest that my family and friends do the same. This behavior does not put WELLS FARGO on a list of customer friendly Banks. I would recommend to all who read this review to think carefully before doing business with WELLS FARGO bank. I may write more negative reviews later. this ifs just the beginning. My wish is that my 300-dollar loss will cause a more massive loss to a bank which doed not have regard for its customers, I woould recommend a smaller, family oriented bank. Gino

They were the first bank I banked with but I like chase they helped with a mortgage and I owe them…read more Not useful in person call better maybe but they bought Wachovia I think

I have been going to this bank for several months the bank tellers are some of the nicest, most…read moretrustworthy honest people I always leave in a good mood Mya is always so happy and helpful both Angela and Kalandria are also amazing and very attentive.

No one answers the phone when you call been calling for two days now…read more How do they operate

Tellers here are incredibly slow and incompetent. There was 1 teller and 8 people in line, while 2…read moreother tellers were talking and laughing in the lobby. I was depositing a check, and it took this teller, Diana, about 15 minutes to deposit 1 single check into my account. You're better off staying home and using their mobile banking app.

I came to this location because I was looking whichever branch had the most promising reviews…read more.. Michelle took care of everything I needed and more. I literally walked in with the intent to close my account because of the issues I've been having and I am sitting here so pleased with the service that I'm writing the review while I'm being helped. As soon as I walked in, a woman greeted me and helped direct me. The teller was kind and polite. Everyone here is great. I cannot say enough positive things! This was the best service I have ever received at any bank overall. Extremely professional and helpful.

I used to do business at this bank a lot in the past, but it seems like there was always a problem…read morewith their ATM machine at the drive-thru. I lost patience with them because the machine was frequently closed down for repairs, and I would have to find another Chase somewhere else. The final straw was when I made a cash deposit of a couple of hundred dollars, and the machine ate it up and didn't register it nor give me a receipt! I had to back up, find parking, and go inside to complain. The teller couldn't find my deposit! I told her to look for an extra $200, and that would be my deposit! Long story short, she made me feel like I was making this up, adding insult to injury. I asked for the manager, and he got it all straightened out. I filled out forms, and about two 2 weeks later, the deposit showed up in my account! I never went back for about 4 years. I went to a different branch. Recently, I have stopped by when I'm in the neighborhood to withdraw my money at the drive-thru, but I'm always nervous if it will work correctly. So far, so good. Let's see how it goes.

This particular Chase is in Miami, Florida and is a great place to do your banking…read more I have been a customer of Chase ever since they purchased Washington Mutual. I stayed on board and I have never had an issue at my home branch or any of their other branches. All in all, this is a great branch and I would definitely recommend here.

An average bank location…read more The ATM is convenient when it works. It usually provides options for $100, $20, and $5 bills for withdrawal. There is an Amazon Locker in the foyer.

I do not understand why a bank will only have one teller working,and when she is out to lunch no…read moreone can fill in for her not even the bank manager. I wish I could give no stars!

If I could give them no stars I would. This bank is a joke I will be closing my account here. No…read moreone to help. 3 people working. All speaking in creole it's a mess. No one does any work other than Cinthia J

Sometimes I wish there was a zero star option. It's 9:50 am and 3 people in line with only 1…read moreteller. There's about 6 bankers behind me having a conversation about life. I don't understand how the business rule is "courtesy" but there is no one steeping up to provide customer service. Hopefully this branch will get it together.

When you go in person they will not answer questions or offer help. All they do is tell you to go…read moreto their App. Their main push is to get you to get one of their credit cards and to take out loans. I get regular email about credit cards and loan offers. I will be looking into moving my money into a more customer friendly and responsive bank.

This is the worst bank ever, nobody at this location knows or understands what the word time is…read more You can see a line of 7 people and there is only one cashier open, while the manager is having a chat with other employees disregarding the customers very obviously. If I didn't have to go to this location for work, it would save me a few nervous cells per day. Average waiting time is 20-30 minutes. The worst !