I've been coming here for years. I have never had a problem. They count the money right in front of…read moreyou and give you a receipt. Always make sure you get a receipt.

Sadly I do not recommend this place!! Awful service and I they shorted me $100 dollars and when I…read moretold them they blamed me and it has taken over an hour for them to even try and fix it. They lady was very rude and unprofessional. If you must go here please be very careful and make sure they give you the right amount.

I had a very disappointing experience with ACE Cash Express…read more A staff member ( Lourdes ) was extremely unprofessional during a phone call regarding a payment that was 3 days past due. I had already informed the company that I was sick with influenza and would be making my payment on 3/5. I never denied my obligation to pay. Instead of handling the situation respectfully, she raised her voice, spoke in an aggressive tone, and repeatedly stated she had "no notes" and had the right to call anyone associated with my account. She also referenced the location where I originally took out the loan in a defensive manner, which felt unnecessary and unprofessional. I understand company policies regarding collections, but there is no reason to yell at a customer who is communicating and taking responsibility. The tone and approach were humiliating and completely inappropriate. Very disappointed with the customer service experience.

Wow !! Surprised there are no reviews for this place so let me be the first ... id like to shoutout…read moreto Lourdes !! Talk about amazing customer service . Not condescending like the last manager who spoke down on customers . Glad i don't have to call anymore to see of she's working . I literally disliked going in when she worked . "Lourdes was top notch , efficient and kind . Thank you again !

Needed a short term help. The front worker was very helpful I appreciate all the help they gave me…read more In the future if I do need some help I would definitely come here She was very informative on the price and process Thank you for all your help

From the owner: Get money online or at our El Centro, CA store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans and cash advances (alternatives to installment loans) at our El Centro, CA store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans, and Western Union money solutions. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in El Centro, CA can help you choose the personal loan that's right for you. Apply today.

Great service everybody is very nice great customer servoce they ready try to help you i lile going…read moretheir i really recommend. This place if you to get load

The San Luis location has a very high performance and service. All staff is well prepared but I…read morewant to point out in special one employee "MARTHA ANDERSON" is a very valuable asset for your company; she is the best of the best.

From the owner: ACE: Earning Your Trust since 1968; Products and Services Payday Loans; Get help with unexpected…read morebills, emergencies, and other short term cash loan needs. Check Cashing. Have a check that's hard to cash? We cash most types of checks. Other Services: Bill Payments, Money Transfers, Prepaid Debit Cards, Money Orders, Direct Deposit/Payroll, and Prepaid Phones Payday Loans NOT offered in AR, AZ, CO, DC, GA, MD, NC, NE, NM, OH, OR and PA.

This is the second time I have tried using this places services! Never mind the rude lady we talked…read moreto but the owner them selves are useless and crooks!! Tried to get a money order made here using 2 methods of payment was told by the lady that it was no problem but in the end there was a problem for some reason it didn't work (problem not on my end cause the money was there) In the end I was charged 3.00 for a mistake that the rude women (who seemed to be untrained and very unprofessional) had made!! This is bs I should have listen to everyone around town who told me that his place was a BIG WASTE OF TIME. The only reason I give it one star is because it makes me! I Will never be going back again that's for sure and I will continue the word that this place is a BIG MONEY PIT full of scam artist!!!

I was recently contacted by Cristina the regional manager after multiple attempts to reach out to…read moreme and was courteously apologized for any inconvenience imposed and was able to discuss the situation that occurred on my previous visit. I felt like my issues were promptly addressed and was informed that they would be properly addressed in the form of proper training. Overall this experience shows that there is still businesses willing to go out of their way and make things right and have management willing to go the extra mile to improve overall customer satisfaction.