I have used chase, usbank, huntington, and Cinfed has been wonderful with customer service, product…read moreofferings, and security!! I rest easy knowing the security measures for Cinfed are working!! I would recommend Cinfed to anyone looking for a great financial advice and help.

My identity was stolen, and I found myself with very little left to my name. Not enough to live…read moreon. I was at my wit's end, made an appointment, and went to the Oakley branch to talk with branch manager Shawn DeGolyer. She helped me through changing all of my account information (numbers) and guided me as to how to protect my identity going forward. I felt very confident in her ability to help me through the process and would highly recommend working with her. She is very knowledgeable and patient.

Good customer service. Everyone takes the time to take care of your needs. The drive they gets…read morebusy, but they all manage to take care of the people in front of them as well as the phones and drive thru

This US Bank is located inside one of the best Krogers in the area. Their ATM is always available…read moreand their teller's hours are a little later than most which is nice if you need to interact with a human. Overall a nice bank in a convenient location.

My husband & I have been with Kemba for over 20 years. Service is always excellent and the staff…read moreis friendly and helpful. We moved out of state over 2.5 years ago and still do our banking with Kemba, using the Shared Credit Union option. When we are in the Cincinnati area, we still stop in a branch to do any needed banking. We have no intention of changing. Also, the Customer Service line has always been able to assist me with any questions.

Kemba forces you to open and deposit $5 into a savings account even when you only want a checking…read moreaccount. Then when you close the checking account, they will tell you it's better to leave the unused savings account open so you stay in their system. They do not tell you that they will close your savings account if you don't use it and take the $5 they made you put in it! What a ripoff!!!

Kemba forces you to open and deposit $5 into a savings account even when you only want a checking…read moreaccount. Then when you close the checking account, they will tell you it's better to leave the unused savings account open so you stay in their system. They do not tell you that they will close your savings account if you don't use it and take the $5 they made you put in it! What a ripoff!!!

Great place. Forget the big or community banks. Kemba doesn't try to upsell you everytime you…read morecome in. They actually offer great products w/o the fees of banks. Can't say enough about them!!!