As I walking into Thornbury Pharmacy a staff member was personally helping escort an elderly and…read moreclearly frail customer across the store. How nice it seems they are to their regular customers, although I'm not sure how the woman fared once alone and back on the street. The pharmacy itself feels slightly barren, with only a couple of lonely shelves in the middle of the store and most of the products lined up along the walls. It's got a smaller range of goods than most, but appears to cover all the basic pharmacy bases. It's also got that really generic and old looking office carpeting that makes everything feel a bit forgotten. Nonetheless, the place is clean. The prices are within the average, and the staff are friendly but follow you around the room with their eyes in a way that's slightly disconcerting. Nonetheless, I'm giving them the benefit of the doubt due to their kind treatment of the other customer.

I like this business The first time I ever went to this chemist is when I moved from Ballarat to…read moreMelbourne I had a cut on my finger and the woman in the chemist said oh I'll put some Dettol on it and then just wrap it in a Band-Aid so she told me that and she did it for me I wasn't expecting her to do that and that's what made me come back to that chemist and ever since then they have been my chemist all the people there are marvellous really nice people and that's why I give this Chemist five stars

The pharmacist here is quite a lovely man. He is getting on in years now and you do have to speak a…read morebit louder when conversing with him but he is one of those people who you can't help but feel is a good person. The other staff here are very friendly and helpful and will greet you within seconds of entering the store. Well, the store is pretty small so it would be hard for them not to really, but I still appreciated it. The pharmacy offers free safe syringe disposal containers and also offers free disposal on site. It is quite a busy place and people are constantly running in and out to get prescriptions, pick up some shampoo or have a chat about various medical ailments. There is a great community feel in there and I enjoyed my visit. My only criticism is that the area of the store with hygiene products, umbrellas and little gifts was a little messy and dusty.

This local pharmacy has all the usual bits and pieces so let's not talk about the ointments they…read morehave, the toiletries they stock or the pharmaceuticals they will dispense. Let's talk about the service... It's great. Always helpful and attentive, the staff here are lovely. The pharmacist will treat you like his kid, dispensing practical advice and reminding you about any contraindications you ought to be aware of. I recently went in needing some make-up and the woman took me through all the products and suggested a couple of new ones I hadn't tried before. I was really impressed with this "old fashioned" service which you don't often find in the modern era (makeup seems to be increasingly the domain of big department/specialty stores). Her product knowledge was excellent and I've been really impressed with the products she suggested.

The customer service here is amazing! Went in at 9:30pm with an allergic reaction and ended up…read morecalling again at 3am. Chemist and staff on hand were so lovely and very helpful and gave all information I needed alongside medication that will be helpful in my situation. Highly recommend and they are a 24/7 service!!

This pharmacy is open 24/7, staff are always so professional and welcoming every time I come in…read more They have so many services like a dietician, diabetes educator and even a naturopath!

I have shop there for many years, pharmacists and staff has always been helpful and friendly…read more(pharmacist knowledge are exceptional and advices are always useful). Prices are very good on both prescriptions and the front of the shop. Friends and families all shop here, always enjoy the warm and caring environment. Stay strong don't ever let negative people keep you down.

In the past I had called Victoria, the pharmacist there, for advice and she would give me a range…read moreof options from the list of drugs I happened to have at home. When I asked her "which one was better?" I couldn't get an answer from her. I had to make my own "choice" which means her "advice" was practically useless as it didn't tell me anything! When I had an excrucriating pain in my rib, which was badly bruised, I brought in a script which she was unable to fill because she had run out of stock. I asked her to call my doctor to get me a script for an alternative painkiller but she refused! (I did have the script but had temporarily misplaced it.) I walked out , never to return again. I expect better service from a Chemist and get it EVERY other chemist shops!

It's a pharmacy like any other really - they sell all the usual drugs and vitamins and skincare…read moreproducts. They also sell Metcards, which is not so usual for a pharmacy. The thing that's really great about Dounias is the staff. Everyone who works in here are so nice and friendly and chatty, all in a very lovely way, not pushy or intrusive. And mostly, they just seem caring. Unfortunately this isn't the pharmacy closest to my house, otherwise I would always come here for my pharmaceuticals. Well done, Dounias peeps. Keep smiling, stay happy.

Christina Dounias Pharmacy is the place to go! Not only do you great service with a smile, they…read moretake an interest in you as a customer. Even though they are further than another pharmacy, I still make the effort to go there! You should too!

This is a nice local pharmacy, it's reasonably small but the owner Jack Spencer is almost always on…read moreDuty and very kind and helpful. Highly recommend!

There are at least 4 chemist shops in Box Hill & this is the best. Unlike the others the chemists…read moreit isn't cramped with cheap buy in bulk toilet paper, cheap toys & fake perfume. After shocking experiences at My Chemist & Chemist Discount Warehouse ( please check out my other reviews) it was such a relive to go to Pharmore & get good, patient advice from well trained staff. Their products didn't cost more either.