I regret ever going through this law firm. Please save yourself the grief and money and do not use…read morethem. Going through a child custody hearing is stressful and emotional. I put my faith in this firm, they lied, and only cared about money, they do not care about there clients. If I could leave zero stars on this review I would. My initial contact with the attorney was free, he assured that I had a case and that if I made my payment right away they would start on the case immediately. After I made payment I was assigned to a callous attorney who had no people skills. She shared that our case was a long shot. I asked why that was not mentioned in my initial call and she said she didn't know but payment had already been processed no refunds. I was already 5K in so decided to continue. I had anxiety for months due to working with them. Crying daily as I always had to reach out for updates. I expected them to be experts in their trade and this was not the case. Responses to my questions where never clear, the only clear thing was that I would be charged for any and all questions. They lack professionalism and organization. Please if you are looking for an attorney you need someone who cares and who is going to fight for you. Someone who knows what they are doing. This firm lacks customer service, professionalism, empathy, sympathy, and overall common sense! My child custody case was lost due to this incompetent law firm.

Just feel like it was drug out when with the info I had given they knew I couldn't win my common…read morelaw marriage case . If I would have had a one on one in person conversation I could have saved myself a lot of money . in the beginning I informed them I was a older lady living on a small social security . I feel it was drug out for them to charge me more money when they knew I didn't have leg to stand on . very friendly but guess I paid for that too. God Bless and if you use them I advise going in person and one on one at the beginning. Sherry Doss

R.I.P My awesome lawyer who help me in a loyal of cases. He was the best in my eyes. I do have a…read morequestion to the family members or wife where can I pick up documents I was supposed to get back. I really need them. And I'm so sorry for you loss.

Jason J Lempke Attorney At Law has legally counsel me and represented me more than a couple of…read moretimes. I have recommended him several times because he will not tell you what you want to hear but what is actually realistic and applies. Unlike my many other attorney experiences he listens and is blunt about the situation. Jason J Lempke does not over price you. The only negative thing about his office is that you may leave voice mails and they seldom answer, you will have to continue calling or go in person if you want to be able to talk to someone.

When it's time to write a will, trust, or update your estate, Robert Warach and Associates is the…read morelaw firm to go when in El Paso, Texas. Magda Soto has been our family attorney for years, and we cannot recommend her enough! She is a true professional demonstrating mastery of the law, and is one of the few lawyers who is truly ethical, and abides by the true meaning of what "attorney/client privilege" means.

Mr. Warach was my family attorney for many years and retired. I was more than happy to call this…read moreweek and give my business to Soto. However, the receptionist's rudeness and lack of empathy for a stressful situation was beyond the pale. Really unfortunate. I'll go elsewhere.

I am beyond grateful for Samuel Sprowles and the outstanding work he did on my case. From start to…read morefinish, he was professional, compassionate, and relentless in defending me. Sam explained everything clearly, kept me informed at every step, and truly made me feel supported through a very stressful process. His expertise and dedication led to an excellent outcome, and I couldn't have asked for better representation. If you need an attorney who will fight for you and genuinely care, I highly recommend Samuel Sprowles. Thank you Sam

Very pleasant experience working with attorney and assistant, they were efficient and very…read morefriendly, I will be using them again when needed

I have never had to deal with traffic violations and tickets before, but my fiancé recently accrued…read morea few (5 tickets total on 2 separate occasions within a month of each other). I was under the impression that the police department or court would send us physical mail notifying us of our court date to give us a chance to fight the tickets, but I was wrong. We missed both court dates and received warrants for her arrest - which freaked me out and prompted me to search for "traffic ticket warrants el paso" where Attorney Robert Navar's website was one of the top results. I am quite busy and wasn't in an environment in which I could make a quick phone call, so I used the contact form on the website to get in touch with them and someone from their team got back to me within an hour and answered all of my questions. As soon as I had some free time, I called in and discussed our options with them. We simply gave them the ticket numbers and warrants over the phone, they looked up my fiancé's case, we paid them a VERY reasonable fee and were told that they'd get in touch with us as soon as something happens (all over the phone and over email). After about a month or so they got in touch with us to let us know what was going on through both phone call and email. I responded to them by email and was able to handle everything online without needing to speak to them over the phone. The only thing we had to do was go to the El Paso Municipal Court and pay a $10 fee and all charges were dropped and will eventually be expunged from my fiancé's record, to my understanding. The team at this firm was incredible and very friendly. They handled 99% of everything and kept us in the loop the entire time. I really appreciate the challenging work they did. Even if we received an unfavorable result from the judge/court, I would have given them 5 stars for their willingness to communicate with me via email and the ease of everything. Thank you all, so much!

I paid this firm to represent me on a bogus charge of failing to completely stop on my neighborhood…read morestop sign. The cop must have been hiding in the dark because he came out of nowhere and stopped me. In my opinion, this officer stopped me because of the way I looked and made up the infraction to justify his unnecessary action. Anyway, i contacted trafficticketlawyerelpaso.com to represent me. They got my personal information, my payment, and never called back to get my side of the story. Nobody in their office made an effort to contact me and ask me about the case. I then received an email saying there was a final disposition and basically I was at fault! So basically they are charged me the original fee (~$50), I still have to pay court fees ($144), PLUS pay for a defensive driving class (~$40)! This is malpractice in El Paso at its best! I am very disappointed in their professionalism.

The consultation went well but as advised that this was not something for our situation we decided…read moreto withdraw. Then our problems started, we can't for the life of us get our important documents back. We keep calling and they claim that they are not available that the attorney is busy and we will receive a call when they get our documents back. Its been weeks now and still they don't have anything. What did the do with those documents that are important to me but would think useless to them. That makes me feel thankful that I didn't use their services because they are horrible at following up. Beware, do not leave them your documents.

Mr Borrego And His Staff Were Very Nice And Made The Process Smith And Easy For Us I Highly…read moreRecommend Them 5 Stars All The Way !!!!!!!!!!!!!!