A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

I just want to commend this business for their timely assistance. I called them and was able to…read morehave Allen come provide me an estimate the very next morning. He was on time- even early, friendly, provided proof of his affiliation to the business and smiling! Keep on doing what your doing it's exactly what I like to see when I need a service call thank you so much

From the owner: United Plumbing - Plumbers in Salem OR Sr. Plumber Allen Tingue have been a certified plumber…read moreserving the Salem area for over 20 years until his US veteran brother Mike Tingue joined forces to establish the company. Here at United Plumbing, we lead with our hearts, not our wallets! We believe that our business is successful because we put our customers first. Our excellence is our culture. We strive to make United Plumbing not only a place to earn a living but a place to find significance and purpose. Core Values Everything we say or do will support our Core Values, which drive our Mission and Vision. We will always endeavor to be Local, Professional, United!

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

Made an appointment for Nov 14th. Two people showed up to give a quote on a water filtration…read moresystem. I had explained I have a strong sulfur smell in a new house in Donald. They looked at everything and decided to take 2 water samples. One was going to be dropped off that day locally and one mailed out. I should hear something in a week approximately. 3 weeks later I received the local report after numerous emails to get information from them. The water report was for a house in Gervais not mine. Never received the second one and when I pointed out it wasn't my water report I was told " Water testing is not a service we normally provide, and we did this as a one-time courtesy to try to help you--something we don't typically do for other customers. Since the issue with the report happened on the lab's end, any corrections or additional questions will need to be addressed directly with them" They sent me a quote based on the wrong report, 3 weeks after their visit and then tell me I need to call the lab!! Well there you go. I obviously won't be spending my money with them. Ever.

I love these guys! I have worked with them on many projects...some of my own and many others not…read moreof my own. Tenants have really enjoyed their professionalism and work. Owners have been appreciative. Recently they did do some work at my place for new service line for a major alteration and stub out for new home. Done in record time and super quick for scheduling. Great sense of humor and professionalism. Super nice guys ! As for other services, they have also done their share of multi thousand dollar plumbing repairs and repipes, new water service lines and in a few cases where they thought another vendor may be better suited for the problem at hand (usually exterior sewer line replacement) they have been honest enough to say as much. https://www.wolfpackplumbingservices.com/ joe@wolfpackplumbingservices.com

I have used Advantage for over ten years for the maintenance of my electric furnace…read more They are always prompt and efficient during their appointments, and the office always friendly and helpful. My furnace motor failed this winter, and Bobby let me know exactly what was going on. Later, Brandon was kind enough to meet and carefully go over my options. I felt like I was getting enough information to make an informed decision, and did not feel pressured in any way. While I was waiting for a part to come in, and my furnace wasn't operational, the office called and offered space heaters. I thought this was a thoughtful touch. I feel like this company's culture of upfront and honest communication along with a courteous and respectful service ethos makes it a great place to do business with.

This company does not work weekends. Does not honor 24 hour…read moreservice, even if your a VIP customer. Our AC unit, they installed 1-2 years ago, quit working on a 95 degree Saturday. Hot Day. The company told us we had to wait until Monday for an employee to call us to schedule an appointment. Not send a tech, but schedul a tech.

Had a te h come out to do a clog toilet and it didn't work they came out again and the third day I…read morecalled again and they wanted to charge me again and I told the tech it should be under your 7 days guarantee and she said no and she was arguing with my father that is elderly and has Parkinson's in my home so I called her supervisor and yup he said the same thing and then said it's a plumbing issue and not a drain issue so I'm like why didn't she say that when she came out to do the job

They do not honor their work warranty. They came out to my house which had a clogged sewer drain…read more I told them clearly where I suspect the clog was. The decided to clear out a different part of the line such that water was barely flowing. Upon having to come out the second time (6 days later) when the house was backed up again, they found where the real issue was - exactly where I said it would be. They didn't have the right camera equipment to diagnose the issue and took the easiest approach to maximize their hourly rate. Their initial receipt said "30 day warranty" on the work. However, they charged full price to come out the second time. $550 for the first time, $750 for the second visit when he *actually* fixed the problem by popping the toilet. They should have either done the job correctly the first time, or honored their work warranty (which included diagnosing where an issue is) and reduced how much the second charge was. Just expect that they will do poor work the first time they come out to get your system in minimum working order just so they can bang you again shortly after. I would hire a different plumber that knows how to do the job correctly.

I was very happy with the service provided by Fast Water Heater Company of Salem. Our plumber,…read moreJose, was neat, courteous, called ahead, came on-time with the right equipment, and after evaluating the water tank, fully explained the costs and equipment needed the bring our old water heater up to current code. The cost was right inline with the other estimates I received, and Jose applied a $50 Existing Customer discount. Great job, Jose, Five Stars.

Our 40 year old Ruud finally kicked the bucket and started leaking. Called FWH and ordered a new…read moreRheem water heater from Home Depot. They scheduled our appointment a few days in the future and gave us a basic estimate and made it clear additional costs might be added to bring our old house up to code. Lee our installer phoned an hour before he arrived to let us know he was on the way. Lee and his young apprentice did a very good and professional job including inlet shut off valve, leak detection valve, new hoses and soldering of fittings and earthquake bracing.. They hauled away the old heater and cleaned up any installation debris. It only took a couple hours.They were very polite and answered all of our questions. I am very happy with the entire job and the cost. This is the best and easiest way for someone who is not a DIY guy, and who is elderly to get your hot water heater replaced.

My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!

Great communication and prices! Requested land clearing on my property. Their work is top tier and…read moresome of the nicest guys around. Couldn't recommend them enough!

From the owner: Not just doing the job but we are solving the problem one job at a time. We are a family owned and…read moreoperated business that strives to bring the best of quality and efficiency.