Great group of peeps if you have an emergency on vacation at the beach and all your contact lenses…read moreand your spare pairs end up in the ocean!!! You have your own eye doctor fax them the Rx and go there to pick it up and for $20 fee, the lenses are yours. They were so nice.

I will not go anywhere else ..the staff is very friendly. We have been going here for at least 12…read moreyears. .My husband and I go to Dr Rahber and let me add , not for him I would be blind, he caught my glacoma in time. My husband went to him and Dr Rahber also sent my husband to the eye institute because he suspected that he had MG.Dr Rahber has saved us both from getting much worse. He is the best and the office staff can not say enough about them.......S.Fehre

I went there for two tests ordered from my rheumatologist to rule out Sjögren's syndrome and the…read morelevel of dryness in my eyes , they refused to do the tests unless I agreed with a dilated eye exam along with it. Since getting these tests done is critical to rule out things so I can get the correct treatment for my autoimmune condition. Despite me saying I do not react well to the dilation and I get severe headaches and light sensitivity they did not care. I should have refused but I really needed the tests done so I agreed, then they only completed one of the two tests as they said I didn't need it despite what my rheumatologist requested, I was not provided tissues to wipe my eyes nor dark glasses to protect my eyes. I had to take an uber home as my vision was so blurry I could not drive.

If you care about your eyesight and well being stay away from this horrid "eye specialist" practice…read morein Seaford. I had the misfortune of being subjected to the incompetent and poorly trained optometrist Li Qing Ng. This woman made a thoroughgoing misdiagnosis. I was told that I had to have immediate surgery for a hyper-enlarged cataract and that my glasses needed a major correction. Well guess what? Shortly thereafter I went to an ophthalmologist and I was told that the cataracts in my eyes were insignificant and that I didn't need a prescription for glasses. If I had the time I would report her to the Delaware Board of Examiners in Optometry. Heed my words, otherwise you will jeopardize your health.

Procedure performed on the wrong eye.I had my first LASIK procedure with Dr. Mark Whitten in 2005…read morefor vision correction. Naturally, about 15 years later, I needed another correction and returned to Dr. Whitten for a consultation. During that visit, he recommended monovision, given my age at the time (late 40s). He explained that this approach would allow me to balance both near- and far-sighted vision without needing reading glasses, which many people begin using in their 50s. However, after the procedure I immediately noticed difficulty seeing clearly. Over the following year, I continued to struggle with my vision--particularly problematic in my work as a professional photographer--and sought evaluations from multiple optometrists and ophthalmologists. I then discovered that the LASIK procedure had been performed on the wrong eye. When I returned to see Dr. Whitten, I learned that neither he nor his staff had ever determined my dominant eye prior to surgery. In fact, my old patient notes from 2020 confirm that no such test was performed. Despite this, no apology was offered for the mistake. During that visit, I was seen by John Rogers, a technician and former Senior Surgical Consultant at TLC Vision. His background includes attending Computer Tech of Pittsburgh, but he has no formal education or degree in optometry or ophthalmology. He suggested inappropriate options such as cataract surgery (for which I am not a candidate) and during the same visit Dr. Whitten suggested undergoing yet another LASIK procedure (a third) to correct the issue or resorting to contact lenses--the very reason I had LASIK in the first place. This experience left me with the strong impression that the practice prioritizes business and profit over genuine patient care and vision correction. I regret not doing more thorough research before returning for a second procedure, as I have since learned of multiple malpractice lawsuits filed against Dr. Whitten, including Jamie Domeier vs. Mark Whitten, David Cantalupo vs. Mark Whitten, and Liesl Nichols vs. Mark Whitten. I also couldn't help but notice the promotional posters displayed across his offices, highlighting his LASIK surgery on Tiger Woods in 1999 as a marketing tool to brand himself as a "celebrity" doctor. Unfortunately, beyond the image, his apparent lack of attention and care for patients has led to a troubling number of lawsuits.

My recent experience here was incredibly disappointing. I received Lasik surgery when I was an…read moreolder teenager (college age). At that time, my mom handled most of the paperwork/scheduling etc. The surgery went well, and 10 years later I started experienced some vision changes. I recalled that there was a "Lifetime Guarantee," so recently I followed up and requested a consultation for an enhancement. My mother recently passed away, and I haven't been able to find any paperwork for my procedure (which was 15 years ago). I called the office, and they were able to find my file. They asked me how long I'd been going to the eye doctor, and I said about 5 years (since I had a baby and my vision declined). I arrived at the consultation, and it went well. Friendly office staff, etc. I was excited to find out that I was eligible for an enhancement in both eyes. As I was about to leave the appointment, they sat me down with someone to "review paperwork," which is when she informed me that since I hadn't had a full vision evaluation annually since my surgery, I wasn't eligible for the "Lifetime Guarantee" and that I would be charged $3,000 for the enhancement. I asked why it was expected to go to vision appointments annually when you have perfect vision, and she said "company policy." I understand that they are legally in the right, and I'm sure I was informed of this as a teenager; however, I feel taken advantage of. It felt like an ethically ambiguous money-grabbing situation. The surgery went well and I'm sure Dr. Whitten is very skilled; however, the follow-up experience was poor. Be cautious.

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

100% would recommend. Great people , great outcome and very satisfied with results. Able to see…read more20/20 vision.

Had a fantastic experience at LasikPlus in Towson! Got Lasik 3 days ago and am seeing great with…read moreminimal downtime. The Staff is very friendly, knowledgeable, and efficient- all of my appointments were on time and well-explained throughout the process. I would definitely recommend!

Truly exceptional service and care. Great financing and very nice staff. The doctor is incredible…read moreand very kind and competent, an important combination. I was seeing perfectly the same day!

Dr Goel is incredible. He's one of the most talented, well-known and highly respected doctors in…read morethe industry, which is why I trusted him to perform my SMILE surgery. The surgery went so well, and was life changing. Dr Goel was kind, attentive and answered every single one of my questions patiently and thoroughly. I can't recommend him enough

Best experience ever!! so glad i took the leap!! the staff is ama as well. thank you!!read more

I cannot rave about LASIK plus Columbia enough!! They provided top tier service to me from the…read moremoment I walked in for a consultation. The staff is friendly and professional. They really know their jobs. No question that I asked went unanswered. The doctors are so kind and patient. I didn't feel rushed. I didn't feel like I was just another patient. They explained every step to me and calmed my fears (and believe me I had MANY). You are in good hands here.

I was given a new prescription. When I had it filled, my optician commented on what a drastic…read morechange from last time. The minute I put the new glasses on, my eyes felt funny and vision slightly blurred. When I asked for a re-check, it was confirmed that I had been given the wrong prescription and they gave me another one. This time the optician's comment was "This has somebody else's name on it!" I hadn't even noticed that my name was not on the top line! He called the office and they faxed the CORRECT prescription. No one ever reached out to me or offered apologies. The medical staff are fine, but the factory-like atmosphere and indifference to patients has me searching for a new ophthalmologist.

First off, I do like all of the Doctor's I've seen at Cullom & Farah. I had laser cataract surgery…read moreperformed by Dr. Farah and it was good. The reason for the poor review goes against the Riverside Hospital where the surgery was performed. During preparation for the surgery, the nurses and aides at the Riverside Hospital push you to get a "little" anesthesia for the surgery to ensure that you're comfortable during the procedure. Now, NO ONE from Cullom & Farah's office talked about anesthesia during the surgery and the need for it, but I thought - hey this is the same stuff you get at a Dentist's office so what's the big deal! Months later, after all the bills were paid by my insurance, I was hit by an additional $1,500 bill by Riverside Hospital! Surely, the staff at Collum and Farah should have been aware of what Riverside Hospital was doing and discussed the need or lack of anesthesia before I had the surgeries!