They charge a premium price for budget tyres. Going direct to Kwik Fit would have been cheaper for the brand of tyres they fitted. Although they themselves had Kwik Fit posters, the price was higher than quoted on the KF website.
I was directed to drive my car in, then once I got out, they jacked it up and had the wheels off before they had even given me the quote! Once they had the wheels off I felt pressured and then couldn't decline the service. If thats not pressurising the customer what is?
The staff were pretty miserable and generally not customer friendly, ignoring you until they had to at last acknowledge your presence.
The printer was not working, so they advised the receipt would follow in the post. They sent the recipt in an A4 envelope with not enough postage on (a single stamp). So I had to go to the Royal Mail office and pay the amount that had been underpaid, plus an admin fee to Royal Mail! Thanks a lot, Chessington Tyres.
Chessington Tyres, a truly terrible and dire service. Never, ever again!!
You have been warned. read more