Both of my children have attended Chesterbrook Academy in Malvern, one is now in elementary school, and the other is a current student. My kiddos really enjoy Chesterbrook, the staff is very caring and is like a 2nd family. Our oldest received outside services, and CBA was very accommodating and helpful. We love CBA Malvern read more

I was just reading the reviews and found that I had the exact same experience as one of the other reviewers. The Principle, Rukina, was not honest with her teachers and parents. Besa is the same only fake stories to everyone. read more

I started evaluating day cares in April. We signed paperwork with CBA Malvern and was told we'd confirm a start date via email. I didn't hear back and followed up about getting my son in for their summer camp. I was told they'd follow up about spots. I never heard back. I then pushed for a firm start date. I was told august 12 via email. I received a call beginning of July telling me they couldn't start him until sept and the date couldn't be confirmed. We finally gave up and luckily found another daycare to go to. DO NOT trust this school. I cannot believe how poorly things were handled here. read more

I've worked at several childcare centers in the area and my children went to a different center before moving and transferring to this Chesterbrook Academy. This childcare center is absolutely the best. The teachers all have Bachelors degrees and CDAs and I haven't seen the teacher turnover I have seen everywhere else. Great playgrounds and clean classrooms. The principal, Rukina, is really caring and has always made time to talk to me. I always recommend Chesterbrook to anyone looking for quality care. read more

I patiently waited for this Preschool to do the professional thing before writing this review; to the tune of 3 months. I don't write bad reviews lightly. After learning about the confirmed child abuse that occurred here in 2019, I did some serious questioning before deciding to submit an application for my son. The new principal, Rukina Contractor, assured me of her risk management tactics and her quality measures to ensure all children are treated appropriately. So, I applied on 01/26/2021. Since then, Ms. Contractor has given me the run around about my son's acceptance. Despite repeated phone calls and emails, I still don't know whether or not my son is accepted here (today's date is 4/16/2021). Every time I call she acts so surprised to hear from me and assures me she'll follow up, but never does. Repeated and ongoing promises to get back to me, followed by silence. I've concluded that they are in the process of denying my son but don't know how to legally do so. It is either medical or religious discrimination, no other possibility at this point. That said, the fact that she is incapable of having a mature, adult conversation with me about why my son is denied is concerning. If she can't have that conversation with me (a parent she barely knows), can we trust she is able to do so with her employees when they aren't meeting expectations or standards? Their Assistant Principal, Carly, has been CC'd on all communications as well, and has been silent. She has not once intervened or stepped up to resolve the communication gap. I had to speak to an Admissions Coordinator, just to have my concerns emailed to the Regional Director in hopes of possibly hearing back from that person. It is next to impossible to escalate an issue or concern in this organization, which is also concerning. Parents have no ability to directly communicate with superiors above the local school level. While you may have a positive experience with this facility because your child is an 'easy' case , etc. please consider what the above information could mean for you and your family should something important come up during your child's time here. In summary, when things are easy everything is roses and sunshine. When things are difficult you can't reach anyone, talk to anyone, or escalate an issue. For a facility that has a confirmed history of child abuse (google it through ABC news), this is a major turn off for me and my family. Thanks for reading, and I hope this helps some families out there! read more

https://6abc.com/2-day-care-teachers-charged-with-child-abuse-a-third-under-investigation/5659844/ Not what you want to read about a prospective school for your kids. read more

NEW PRINCIPAL NOVEMBER 2020! Highly recommend! You will know everyday that you are leaving your child in a safe, fun, nurturing environment. The new principal, Rukina Contractor, has created a loving and enriching place where every child can learn and grow. My daughter has gone to other daycares, and there is no where else I would want her to be than at Chesterbrook Malvern with her Ms. Rukina! read more

I was just reading the reviews and found that I had the exact same experience as one of the other reviewers. The Principle, Rukina, was not honest with us regarding my son's application for the summer camp. First she told us she has many spots. Then she said that she is waiting for approval of my son's IEP. Then after three to four weeks, past our original planned date of attendance, she said there are no spots because other kids are extending their stay. Never before did she mention that our spot is pending other kids' choice to extend. I would say she is very sneaky and not trust worthy. I'd advise her to be honest and professional. read more