Came out took a few minutes to see what needed in the way of landscaping Said we would have a quote within a few weeks Never heard anything Guy looked like he didn't know what he was doing read more

We recently completed a full backyard project after putting in a new pool and needed landscaping for privacy, drainage correction, and to tie everything together visually. We chose Chesterfield Valley Nursery for the job, and it was the best decision we could've made. Colten Graves, their Landscape Designer & Irrigation Supervisor, was absolutely phenomenal. From the beginning, he treated our yard like it was his own. He was on-site daily, sometimes more than once, and communicated consistently, professionally, and with care. His knowledge is second to none, plants, trees, rock, grading, drainage, design. You name it, Colten handled it with precision. When he said the crew would arrive at a certain time, they did. And the respect the team showed for our property was outstanding. One crew member even removed his muddy boots before walking across our white patio steps. I've never seen that level of care before. Yes, the pricing is on the higher end, but the white-glove service and final result more than justified the cost. Our backyard is now a beautiful, functional space that we love. We'll be hiring Colten again next year for the front yard and recommending him to everyone we know. If you're considering anything from planting a tree to a full-scale yard transformation, do yourself a favor and call Chesterfield Valley Nursery and ask for Colten Graves. You won't be disappointed. read more

I have had outstanding service from Chesterfield. I could list several instances but the one that stands out is regarding a spruce tree I purchased and had planted by them. It was/is a beautiful shape but didn't have a single defined lead branch. After several emails and a phone call (from them) Jim (the owner) stopped by and tied a branch up to encourage its vertical growth which I thought was amazing customer service. I really couldn't believe it when he stopped by again a few weeks later to check on the progress. And when I asked about the best place to cut when pruning a Japanese maple he grabbed his pruners and did it for me. This is the kind of service given to large clients with recurring needs, but I have a tiny yard and its obvious there will be little to no repeat business so the service is even more outstanding and appreciated. read more

My husband just came home after stopping by to get some ideas of plants to buy for our backyard. A woman there started off being so snippy saying they do NOT give ideas for free. She was unbelievably rude. He left and went to Passiglias's where they were more than happy to help him. He left there spending almost $500 in plants and shrubs. Will NEVER go to CVN again. I wonder how many other customers this woman has chased away. read more

On my first visit to Chesterfield Valley Nursery I noted a nice selection of plants, shrubs and trees. With interest in landscape planning and installation for my new home, I completed a form furnished by the nursery, being advised I would be contacted. After several weeks waiting, I was never contacted and now have contracted with a competitive nursery, and will never return to Chesterfield Valley. There are many other qualified nurseries who would like, as well as deserve, my business. read more

This place is beautiful and very well maintained. The staff is extremely helpful and the grounds keep expanding with more and more to see. They have it all. We bought a couple trees and had them plant them. Yes this added to the cost, but it was done right and added to the value of our home. W followed their instructions and everything is doing great! We also bought some bushes I planted and we will be back. The water fountains and water displays are beautiful. We always stop by for ideas!! A must see stop. read more

We have had CVN do work at our home several times. Jim Graeler has an amazing eye for creative ways to fix problem areas. This company is incredibly busy, but their work is outstanding. Just be aware they are not fast due to volume of work. We have had the following installed by CVN: a water feature pond; underground Drainage pipes, dry creek bed, terraced hill with stones/trees/plans, retaining wall, and more. All have flourished and remained intact after four years. read more

We purchased a 6ft redbud tree, in addition to the many other plantings we purchase from them every year. The 1st season it died. Per the contract they came back to replace it in the spring, but when planting did not dig the hole 2-3 times wider than the ball of the tree. This was raised as a concern, but then when this tree died in a few weeks we were told it was from overwatering. We agree this contributed, but believe the planting was also at fault. When raising this with them, they were not willing to address it, pointing to the contract. The net result is a lot of money spent, and 1 year with a dead tree! We will never buy our plants here again. read more

Never seem to be able to get help...everyone seems too busy during the times I have gone there. All 3 managers were gone one of the times. No one could answer questions about a fungus or insect problem we were experiencing with some plants in our yard. Prices are really high. Went out there on Saturday and they locked the gates 20 minutes before they were supposed to close! I don't know...it just seems unfortuante. The one thing I can say...they have a better variety of plants than most nurseries.... read more

Rude manager, been a loyal customer for 10 years. Treated horribly today. Not going back. Advise going to any of the nurseries on barrett station road or zicks in wildwood the people at all of these places are friendlier. read more

Received warm and friendly service throughout our visit! Our smaller budget was respected and they gave us great ideas and information. Not once did we feel intimidated and all of our questions were answered. We were treated kindly and with respect throughout our visit. Would definitely recommend! read more

One of my worst business transactions ever. We paid top dollar for two trees. The first tree was a Yoshima Cherry tree, very expensive. Paid the nursery to plant so that we would have the 1-year warranty. I kept calling, saying the tree had a terrible shape; it was clear to me it had been grown too close to other trees for too long, and couldn't properly spread. They kept assuring me all was well, and it would spread. NOPE. Then, the tree got bugs and fungus. By now, the warranty was expired, but only by a month or so I badgered the office until Bob, the owner, came out and spoke to my husband. The owner stood in my front yard, and lied to my husband about the health of the tree. Year 3 - I am paying to have the tree taken down. The honest gardener I now have told me yesterday that the tree was improperly planted, with the soil piled up too high around the trunk. Keep in mind that lovely Bob came at multiple times at my request to look at the tree while it was in warranty, and kept telling me the tree was fine. The Hydrangea tree they planted for me was supposed to have a river rock surround. It was surrounded all right -- completely all the way up to the base of the trunk. I had never seen a tree looking like this before so of course I asked Bob to come out and survey the work. He said everything was fine. Two experienced nursery men both told me to move the rocks, or the tree would roast to death because of heat. The Hydrangea is barely hanging on to life, no thanks to the lovely Bob. read more

Hats off to Jim and Debi Graeler for their commitment to excellence at every level of our landscaping adventure! From the design process, to the plant selection, then scheduling and installation ... everyone was helpful and patient. Jim is not just another landscape designer, he's more of a landscape educator. He clearly explains WHY he makes his choice in plantings, taking into consideration all the mundane things like drainage, etc. And that enthusiasm carried all the way through to the team that did our installation. They were very knowledgeable, hardworking and courteous. Five stars for sure!! read more