Great customer service, and our food came out nice and hot and fresh! We came in right before they…read moreclosed (I wouldn't normally do this but I didn't know they closed the inside at 8 until I asked and we had 10+ hours in the car and hadn't checked into our hotel yet) and they did not make us feel rushed or act like they were upset with us at all!

White castles is better. The favor was lacking. The sandwiches where dry. Never againread more

Good crowd on a Sunday afternoon. Must be doing something right. My order surprised me by how tasty…read moreit was. Everything was delicious from the lemonade to the fried everything. Next time I will try the salad. Good Job!!

Best tasting tenders I've ever eaten. Having said that the chicken wings didn't have any seasoning…read moreand was dry and cold with hot sauce

The portion of chips was so minuscule that I was very grateful that my daughter talked me out of…read moreordering the extra queso I wanted. When we ordered from the OTHER Mexican restaurant, they always include a paper bag of warm chips. FREE!! You only pay for the queso. I ordered the salad and there are huge pieces of lettuce. The core of the head of lettuce was literally sliced up and dumped into my salad. Why?? Skip the lettuce...don't ruin it!!! I ordered the honey chicken for my protein. If you can't do spice, skip this. WAY too spicy for me!!! We had never tried Chipotle before. I promise...we never will again!! I consider Taco Bell the same as McDonald's. I would definitely order from Taco Bell before I would do this again. Never EVER!! I also ordered a burrito. Just tried it. If you choose to order from Chipotle, I would highly recommend asking them to hold the lettuce. My daughter ordered the burrito bowl and had the same problem.

Visited on August 28th 2025. They were out of almost everything and extremely unapologetic about…read moreit. My burrito and my husband was filled with brown guacamole and because they didn't have the plastic lids for the queso, my chips were covered in it when I got home. We threw our food away. I called the store seeking a refund and it went straight to their customer service center. They offered me one, said it would come to my email. I waited 48 hours and never got it. So, I call back. The second person I speak with says, I can only offer you a coupon. I told her since I was offered a refund I would appreciate it if they would stick to their word and give me what we asked for. She said, no so we asked for a supervisor. We waited 48 hours for that returned call. We didn't get one. So we made a third phone call. We spoke with a lady named Amanda. She was the first to seem sincere in her apology, reassured us we would receive our refund and that it would be sent to our email. Again, we got absolutely no response and no refund. The unprofessionalism of Chipotle in Albany Georgia is enough for me to never step foot into one for a very long time. This however was the icing on the cake. No wonder their management dosent care that their store isn't properly stocked or had edible food! Their customer service center is just as incompetent and since you can't get anyone from the actual store on the phone, how can you express your concerns to the actual general manager of the store so it can be fixed? $35 on some queso and two burritos is absolutely ridiculous for food that I had to throw out, but offering me a refund and then refusing to do so? That's enough for me to NEVER step foot in a Chipotle again and spread the word to every last person I possibly can.

I waited over an hour for a basic order, 20 nuggets and a snack wrap. There was no drive-thru line…read morewhen I arrived, so the delay was unexpected. When I went inside to ask for an update, an employee said, "Was your order wrong too?" which suggests this is a recurring issue. 3 separate people asked what our order was to not see them for another 15 minutes. There was a noticeable lack of urgency and professionalism from the staff. No one provided an update or explanation for the delay, and the overall environment felt disorganized. This was a very disappointing experience, and I hope management takes steps to improve service and communication moving forward. Oh - When we received the food it was all thrown into the bag spilling the contents out everywhere in the bag.

I think the picture says enough. But it also took them 19 minutes to bring my food out with no…read moreother cars in the mobile order spots, and the drive thru was not crazy. Subpar. It looks so appetizing I might skip my lunch. Fully wtf.

Everything was wonderful-food, service, cleanliness. My food was nice and hot-burger, quesadillas…read more Service was better than most places in town. No complaints. I Will be back.

I'm not impressed. Surly inattentive counter employee, less than average food…read moreAnd difficult to escape; the parking lot design and traffic flow is horrible

Everything was great! Some friends and I had a small get together there. My chicken pot pie was…read moreperfect. One lady ordered the kids meal. Another friend ordered enough for lunch and dinner for her family. The interior is happy, upbeat and clean. Excited to go back!!

KFC on Westover now, how is it? One orders a chicken pot-pie, no chicken! This was like picking a…read morefork over a spoon as if I were eating cereal. Thanks for having consistentcy in your product for the consumer.

Food is what keeps this place at the top of your dining experience! Atmosphere is really nice, well…read morelit, and clean. Staff is well trained, professional and helpful. Most of the time I order the Salmon Caesar salad and it is spot on every time! My lovely wife ordered the Turkey Avocado sandwich and gave it a two thumbs up!

We had a big To Go order with a lot of different items with special ingredients. They got…read moreeverything right! While waiting I had to use the restroom. It was clean and well stocked. The restaurant itself was very clean and every employee was very polite and friendly.

I love Sonic slush drinks but today I experience the worst price inflation ever. I ordered a…read moreLimeade Slush, with Nerds, Strawberry and Cherry. For lime and strawberry is . 80¢ each Nerds is 1.10 and the Cherry was .40¢ On the board it say $3.49 large RT 44", but on receipt it say $4.29, so I paid 7.00 for a drink, that's diabolical. The cashier was nice and very professional when I asked her why I was paying $11.43 for just a drink and chili cheese tots. No burger or anything. Just drink and tots. Sonic that's crazy!!!! These type prices I will not be back. And I loved Sonic, but the prices ain't matching the board and that's not fair to customers.

The food was decent, and the drinks were great as always! The service wasn't bad at all. Love me a…read morecherry limeade. 3 stars because my hearing isn't the best I had a hard time at the drive-thru because the speaker wasn't working well--I couldn't hear anything at all. It made ordering frustrating. It has been like this the last I went a few months ago as well. they really need to fix the speaker for a better experience. If you're hard of hearing I recommend going to the parking spots versus the drive thru!