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    Chick-fil-A

    2.2 (101 reviews)
    Closed • Closed
    Updated 3 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

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    My "Large Fry"
    Kristy G.

    I'm only giving this location a 1 star because I'm truly shocked ! I ordered in the drive Thur a large lemonade NO ICE when I received my drink it had ice , i gave it back to them and they gave me another one. THEY PUT MY OLD LEMONADE BACK INTO THE CONTAINER!! No wonder they were closed for 2 weeks due to COVID. oh the best part IT WAS THE MANAGER WHO DID IT !!! 4:10 pm Monday 3/8 if y'all want to check your cameras ! EDIT : this is the "Large Fry" they gave me. This location needs some serious work.

    Holiday sauce pack
    Asia E.

    They are offering a holiday sauce pack for $7.50 perfect for and Chick-fil-A lover in your household.

    I come to chick fil a literally everyday

    I've been consistently disappointed with the Chick-fil-A in Austell. Despite my love for their food, every visit leaves me with cold, stale fries and nuggets that taste like they've been sitting out. Despite my complaints, the management here lacks the responsiveness I've experienced at other locations, like the one in Cobb County. Sadly, I can't recommend this location anymore; it's become a waste of money. It's evident they prioritize speed over food quality, and this will be my last visit. & You can see by how many points I have my addiction with chick fil a, I absolutely love the food but this location, AUSTELL is horrible every time and I don't recommend at all ! Food is always old.

    Original order with the condiments I asked for.
    Liz S.

    If I could leave no stars I WOULD. This chick fil a is the closest location to me, therefore the one I frequent the most. Friday afternoon I made an online order, including my condiments, when I got home there was NO condiments in my bag. Usually I'd let that slide because I get it, but this is not the 1st, 2nd, 3rd or even 4th time this happens at this location. It happens almost every single time we come here. We have gotten home and not had even dressings for our salads/wraps. I decided to call and spoke to Adrian, who was apologetic and told me I could bring my receipt and they would give me the same order at no cost. I said thank you and that I appreciated his help. Fast forward to today, we came and gave the receipt to the lady at the drive thru, who I found out was the manager on duty, and told her the situation. She starts going off about how she can't replace $30 worth of food over "no sauces". I then explained to her, AGAIN, that this isn't the first time and that this happens almost every time. She continues to go off about how it's $30 worth of food...my husband said he has no issue paying for the food, but that that's what Adrian told us he could do. Manager doesn't let up, continues being rude, saying "look at the receipt there's only 2 sauces listed" in a very condescending tone, even though I had the order pulled up on my phone with the condiments I asked for, she kept minimizing the issue etc. I told her I was good on the food and to forget it. Today was our last time going to this location, even though the closest one other than this one is 5 miles away. I'd rather take that drive than come back here for horrible service. I gave this location so many chances, and have always been understanding. Was completely disappointed and disgusted in the lack of professionalism today and straight up BITCH attitude. Please look into who you make manager, and I suggest looking for someone with better leadership skills and better people skills.

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    11 years ago

    This is my favorite chic a filet. Love their salads. Staff is super friendly. The manager always emails a weekly coupon which is awesome.

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    16 years ago

    Kinda slow....always a line BUT food is always fresh!

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    15 years ago

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    19 years ago

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    Page 3 of 3

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    “I completely agree with other Yelpers when they say that Chick-Fil-A is the best fast food option in the Austell area.”

    Mentioned in 3 reviews

    Read more highlights

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