1. Chico's Sales and Service

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    Mosinee, WI

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    Chico's Sales and Service

    5.0 (1 review)

    Services - Chico's Sales and Service

    Routine automotive maintenance

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    14 years ago

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    BRB Auto Body

    BRB Auto Body

    (2 reviews)

    If I could give them zero stars I would. I have rust on the bottom rear corners of my rear doors…read moreon the outside and inside edge of the doors. I asked them to remove all rust and only paint that bottom corner (not paint the entire door). The incompetent estimator advised he could do what I asked and blend in the paint so it would be really hard to tell. He quoted me $200 per door. I agreed and they scheduled the work for almost two weeks later because they are SOOOO busy. Today the work was done so I went to pick it up. They taped off the area and it looks like they just covered it with a thick rubber paint like a Rhino coating. Ok not what I expected and certainly NOT BLENDED IN like he quoted but ok I will live with it. Then I opened the door and found THEY DID NOTHING WITH THE RUST ON THE INSIDE EDGE OF THE DOOR. When I confronted them he told me that it was because I told him I didn't want the entire door painted. WTF?!!! NO I didn't want the entire door painted. Just the corner rust removed and painted. He tried to tell me that I specifically told him not to fix the rust on the inside. WTF AGAIN!!!! That is what/why I specifically went there!! Then he said he told me, at the time of the estimate, the job would be $1,000 to fix all the rust and that I didn't want to pay that cost so I settled for the lesser awful job they did at $400. He NEVER said ANY other price during the original estimate other than the $400. Where he came up with that BS story about $1,000 I have no idea. I told him what I wanted, he knew what I wanted, he quoted me what I wanted, and then their people did an awful job and now he doesn't want to deal with it cause they are so busy. I guess they are busy enough that they don't care about their customers now. This place has NO CUSTOMER IN THEIR SERVICE. I won't ever go back there and will be taking every opportunity to advise others about what happened to me.

    Fast and friendly. They were done with the repair work on my car when they said they would be and…read morethe inside came back clean and smelling fresh. The front desk staff was very helpful and made the process easy. My car looks as good as new and I had a very difficult color to match so I am very impressed that I can't see the dent nor any paint variations. Thank you! I will recommend you to all my friends.

    Jay’s Auto Repair - Our Waiting Lounge with Various Magazines and Free Wi-Fi

    Jay’s Auto Repair

    (12 reviews)

    This place has terrible service. I don't even know where to begin. They tried to charge me more…read morethan they quoted me. They didn't do half the things I asked them to do and made every excuse under the sun on why they couldn't get it done. I was without my vehicle for numerous days while I waited for them to complete the work. I had to physically show up and ask what was going on with my vehicle to get any answers, just to find they hadn't even completed the work. Not once, but twice I had to physically show up to get information on the status of my vehicle. They failed to call me back when promised. They literally make every excuse and take zero responsibility for their work or lack thereof. I even accommodated them when they were having computer issues and gave them three extra days to work on my vehicle, but when I showed up, it still wasn't done. I will never bring a vehicle anywhere near this facility. Read the rest of the one star reviews. Sounds like this is par for the course for these guys. The manager even lied about who the owner was so I wouldn't contact them. Based off the other reviews, Doesn't sound like it would matter anyways. I wouldn't be surprised if they wrote the decent reviews they have themselves... I'm just not seeing any value here. Save your time. Save your money. Go somewhere else. I'm choosing Auto Select next time. Update : The plot thickens. They charged me to top off my coolant but when I checked it, it was empty!!! This place is seriously laughable. It just keeps getting worse. I wonder if they even changed my oil?!

    Excellent service would definitely go back if I needed auto service. They even dropped me off and…read morecame back to pick me up after work was completed.

    Chico's Sales and Service - autorepair - Updated September 2026

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