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    Chico's Sales and Service

    5.0 (1 review)

    Services - Chico's Sales and Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    14 years ago

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    Chuck & Kris's Auto Repair

    Chuck & Kris's Auto Repair

    (6 reviews)

    I had a family member go to Chris and Chucks garage to have the car looked at because it kept over…read moreheating they said it was fixed. My family is from out of town they picked up the car and went to wausau it overheated took it back. They got another call and said it was a bad radiator replaced they came again to pick it up same problem over heated. This time i was asked to pick it up for them because i live her by the time i got home it again overheated now this was the third radiator they claim they replaced now i have it at a real garage that i use so now i know it will get fixed right do t take it there they rip you off and don't fix the problem and stand behind their work

    I was referred to Chuck and Kris by 2 coworkers who indicated that Chuck and Kris were long time…read morefriends who opened a shop and did automotive work for a fair price. I will admit their prices are fair for parts and labor. That is where my good review ends. I told Chuck that if the repair wasn't done right away I wouldn't care. He had me check back in a week. When I checked back in he told me he would have it done the following week. Again I called back and he said probably this week. He did call 2 days later and it was done. I paid the bill and there weren't any issues driving it home. At that point I was satisfied that I had found a fair mechanic that I could return to until the very next time I drove it. All I did was head to the local O'Reilly's because I was changing the oil in my other car and the dash lit up with so many lights and messages from just backing out of the driveway. Apparently the axle shaft wasn't locked in place and it popped out causing the wheel speed sensor, that was working, to break and luckily that disabled the rear differential and saved the brand new axle from any damage. It ran terrible and made a rubbing noise that I traced to the rusted out dust shield behind the brake rotor that they did a terrible job of removing and not replacing. The loose axle was easy to spot because there was a wet spot easy to see near the point the axle and rear diff meet. Not locking in an axle shaft is a rookie mistake, not something a certified mechanic and shop owner should ever make. I will not be returning due to this error made by this shop that could've cost me thousands had it not occurred backing out of my driveway the 2nd time I drove car. The first being the time I left the shop. Just be aware that you get exactly what you pay for and paying a fair price at a shop shouldn't result in further damage to the vehicle, whether it was $100 sensor or $1000 in total damage. If I refer to an earlier review left by Trevor H., this type of thing almost seems intentional. Also a reason not to return.

    BRB Auto Body

    BRB Auto Body

    (2 reviews)

    If I could give them zero stars I would. I have rust on the bottom rear corners of my rear doors…read moreon the outside and inside edge of the doors. I asked them to remove all rust and only paint that bottom corner (not paint the entire door). The incompetent estimator advised he could do what I asked and blend in the paint so it would be really hard to tell. He quoted me $200 per door. I agreed and they scheduled the work for almost two weeks later because they are SOOOO busy. Today the work was done so I went to pick it up. They taped off the area and it looks like they just covered it with a thick rubber paint like a Rhino coating. Ok not what I expected and certainly NOT BLENDED IN like he quoted but ok I will live with it. Then I opened the door and found THEY DID NOTHING WITH THE RUST ON THE INSIDE EDGE OF THE DOOR. When I confronted them he told me that it was because I told him I didn't want the entire door painted. WTF?!!! NO I didn't want the entire door painted. Just the corner rust removed and painted. He tried to tell me that I specifically told him not to fix the rust on the inside. WTF AGAIN!!!! That is what/why I specifically went there!! Then he said he told me, at the time of the estimate, the job would be $1,000 to fix all the rust and that I didn't want to pay that cost so I settled for the lesser awful job they did at $400. He NEVER said ANY other price during the original estimate other than the $400. Where he came up with that BS story about $1,000 I have no idea. I told him what I wanted, he knew what I wanted, he quoted me what I wanted, and then their people did an awful job and now he doesn't want to deal with it cause they are so busy. I guess they are busy enough that they don't care about their customers now. This place has NO CUSTOMER IN THEIR SERVICE. I won't ever go back there and will be taking every opportunity to advise others about what happened to me.

    Fast and friendly. They were done with the repair work on my car when they said they would be and…read morethe inside came back clean and smelling fresh. The front desk staff was very helpful and made the process easy. My car looks as good as new and I had a very difficult color to match so I am very impressed that I can't see the dent nor any paint variations. Thank you! I will recommend you to all my friends.

    Jay’s Auto Repair - Our Waiting Lounge with Various Magazines and Free Wi-Fi

    Jay’s Auto Repair

    (12 reviews)

    This place has terrible service. I don't even know where to begin. They tried to charge me more…read morethan they quoted me. They didn't do half the things I asked them to do and made every excuse under the sun on why they couldn't get it done. I was without my vehicle for numerous days while I waited for them to complete the work. I had to physically show up and ask what was going on with my vehicle to get any answers, just to find they hadn't even completed the work. Not once, but twice I had to physically show up to get information on the status of my vehicle. They failed to call me back when promised. They literally make every excuse and take zero responsibility for their work or lack thereof. I even accommodated them when they were having computer issues and gave them three extra days to work on my vehicle, but when I showed up, it still wasn't done. I will never bring a vehicle anywhere near this facility. Read the rest of the one star reviews. Sounds like this is par for the course for these guys. The manager even lied about who the owner was so I wouldn't contact them. Based off the other reviews, Doesn't sound like it would matter anyways. I wouldn't be surprised if they wrote the decent reviews they have themselves... I'm just not seeing any value here. Save your time. Save your money. Go somewhere else. I'm choosing Auto Select next time. Update : The plot thickens. They charged me to top off my coolant but when I checked it, it was empty!!! This place is seriously laughable. It just keeps getting worse. I wonder if they even changed my oil?!

    Excellent service would definitely go back if I needed auto service. They even dropped me off and…read morecame back to pick me up after work was completed.

    Chico's Sales and Service - autorepair - Updated June 2026

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