Im rarely the person to leave reviews, however I felt this one is necessary. Some backstory: I have been a chief vapor customer for roughly 2.5 years now and have been vaping regularly for a significant amount of time. This morning, I decided to branch out and take advantage of the Monument store's 20% off sale Hyde products. I purchased a Strawberry Ice Cream flavored vape. As usual, I opened the vape in store to ensure the vape was in working order before I left. Upon tasting this, I found that it was HANDS DOWN the absolute worst flavor I have EVER tasted in the entirety of my time using vapes. I'd be absolutely shocked if this was not a defective unit. After communicating this to the employee in the store, I was told several things, all of which were unacceptable including: - "this is way it is supposed to taste" - "well it smells the way the box does so it must be fine" - "our return policy does not cover bad flavors." I was simply astounded at these responses. Never at any point during this experience did I outright ask for my money back - I simply wanted an exchange for a working unit! It's extremely disappointing to know that a store selling inhaled products has such a lack of concern for their customers. An attempt was made to escalate to management but my information was simply written down (4 hours ago now) as there seems to be 0 in-store management personnel at any of their locations. In conclusion, I will NEVER be returning to any of the Chief Vapor locations and will be telling every single person I speak to about this until management can correct the situation. read more

Goes for all the chief vapor stores especially academy and galley Good products ok prices. Reason for one star. The tipping prompt on payment window. Are you really serious. Plus the window makes it hard to leave a dollar. If you're the owner was part of the incentive of to your employees are tips. Let me get this one straight the job is to retrieve boxes from 10feet then you pressure customers to leave almost a minimum of 10% next time I go in and prompted to tip I will be rude. This is not a hospitality business. Pay your employees and take the tip off. It sounds like your frugal and tell your employees there's a lot of tips to be made. I wouldn't be shocked either if you took a percentage of tips off the top for yourself. No thank not a chief vapor read more

This is usually my go-to store for vape juice. The employees are great, and always a huge help so I would like to give them 5*. But the last couple times I have gone, they have sold me expired vape juice. Usually I wouldn't be too worried, but it's twice now and I don't really want to pay full price for juice that's been expired for almost a year. I didn't know they were expired before leaving the store and will definitely keep an eye out from now on. read more

Chief Vapor - expired Air Factory Mango Ice juice. - Vape Shops Near Me - Monument, Colorado

Chief paper is the local spot for your Vape supplies and hook ups. There are a lot of things a Vape stores will not do for you for understandable reasons, but Joey went the extra mile took and care of me with supreme customer service. They have a wide variety and selection of house juice with the ability to customize your own nicotine level. And extensive selection of Vape mod takes salt Nick applications and much more. Also surprisingly the cary a small line of CBD products which is also pretty cool. Long story short if you're looking for good customer service professional environment and a wide variety of Vape accessories this is your local hotspot. Thanks Joey for hooking it up. read more

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Solid vape shop for little monument Colorado for sure! "As the times change, so does the world around you" In a small shopping center that once housed a full blown cigar and tobacco shop,just adjacent from their location. Chief vapor has quickly and very elegantly rose from the ashes of this once tobacco corner, and laid claim to this small plaza. With clouds of sweet and decadent flavors filling the air.. It is no surprise that their team has evolved into this very cozy chill spot. With furniture to sit back and relax on and a smooth ambiance of primo vapor making more clouds than a 1990's horror flick smoke machine. It is quick to get stuck lounging and browsing their monster selection of flavors. Joey, has repeatedly been a stand up guy that I have had multiple encounters with here. Always recommending flavors that are not only spot but also providing amazing customer service. With rewards programs to earn kick back, And selections from ceiling to floor this place is clean, friendly and chill. Way to set the standard guys read more

Chief Vapor - Vape Shops Near Me - Monument, Colorado

Sold me a expensive faulty device and wouldn't refund me or even give me a credit. Would not recommend

Very professional staff! Aly Passarelli was there when I went to get some vape juice. She was very polite and had plenty of good suggestions. Because of her upbeat and happy way about her, I ended up spending way more money than I intended. She's a great employee!! read more

I just started my vape adventure and was pleasantly surprised at this shop. The guy who helped me was very knowledgeable and helped me choose what was right for me. I've been in 3 times so far and every time, the people have been friendly and professional. I will definitely continue doing business at Chief Vapor. read more

I was looking for a vapor came across Vaporizer Chief on the web. I am very pleased with the product I purchase CFX. This is my first one little confused at first but once I got the hang it vert pleased I would recommend for first-time users.YouTube has a great visual aid . Smoke Flowers read more

I didn't even realize there was a quality vape shop in Monument until a few months ago. I was surprised they had been here so long. It is a great place, great hours, great deals and well laid out. It has a large selection, the staff is knowledgeable and willing to help with my needs. Not to mention it saves me the trip to the Springs. read more

I love cheif everyone is so friendly, they all know what I want when I walk in, everyone is so cool and social. I highly recommend this store. read more