My first time at the Monroeville Surgery Center today for a colonoscopy. The staff are friendly and…read moreprofessional. Always asking if you need something. A shout out to my nurse Judy. Thanks for everything.

Very friendly staff. Not the easiest place to have to be but the nurses made me feel very…read morecomfortable. Very caring. Went in and the office staff was quick and efficient with my paperwork. The surgical procedure was smooth and went quicker than expected. The anticipation was worse than the actual process. Highly recommended.

My experience here started out great but kept going downhill after I was diagnosed with cancer and…read morethe hematologist I'd been seeing there turned into my oncologist. I ended up leaving AHN and switching to UPMC Hillman Cancer Center because I just couldn't handle the oncologist's attitude any longer. Everything about my treatment was her way or no way. I had no say in my healthcare at all. She also seemed to get annoyed if asked a question. When first diagnosed, I asked her what the prognosis was for stomach cancer. I got a lecture on how she's had a lot of patients older than me that got through it just fine. That wasn't what I asked, though. I had to go home and Google. FYI, stomach cancer has a 30% survival rate because it's usually caught too late. Luckily, that wasn't the case with me. When I was first diagnosed, my gastroenterologist told me I needed to see an oncology surgeon, so I made an appointment with one. When I saw my oncologist, she told me to see some doctor she's apparently friends with. When I told her I already had an appointment with an oncology surgeon, she got mad and literally made me sit there and wait while she texted her doctor friend to tell him I wouldn't be seeing him! How rude! I'm glad I switched, though, because it seems as though the Hillman Cancer Center is a lot more up to date than the AHN Cancer Institute at Forbes. My oncologist there did a (can't remember the name of the test) DNA test. The tumor was tested for its DNA, then my blood sample was tested to see if there was any of the tumor's DNA in the blood. Negative is good & means the cancer most likely won't return. Positive is bad and means it will. They don't do that at AHN Forbes. I gave two stars instead of one because the rest of the staff are really nice.

Very poor communication between them and patients. I had to cancel several appts due to health…read moreissues and it was never communicated. Went for a scheduled appt and traveled from Latrobe to monroevlle and was told I didn't have an appt and I never showed up for the appt from the week before. I explained that I had emergency surgery and called and canceled the morning of. I have proof that I had an appt the week after. Go elsewhere this business is poorly run.

I have been going to Icare for years. the lady at the front desk is wonderful, unfortunately the…read moremedical professional (supposedly) I saw today was less than stellar. I know what is wrong with me and I know what medication works for me. she insisted on doing a Covid flu swab even though I have NO symptoms of that. however I allowed it because she said otherwise I couldn't be treated. when that came back negative she wouldn't prescribe augmentin which is the only thing that works for my sinus infections, stating that they had been flagged for writing too many antibiotic prescriptions. HOW ISTHAT MY FAULT? when I told her amoxicillin doesn't work for me she then stated she didn't think I had an infection at all. then WHY BOTHER SWABBING ME AND WRITING A PRESCRIPTION FOR AMOXICILLIN? she got very condescending and talked down to me. I will not be returning nor will any of my family members.

My son went in to get a strep test. It's been 64 minutes and counting. No one else came in or out…read more Good thing we didn't come for plasma or CPR!

Sat in the waiting room for approximately eight hours yesterday November 10. Never got to see a…read moredoctor I just left. Do not recommend this emergency room to anyone. The rest of the staff were wonderful. That includes triage nurse the nurses and the assistants helped everyone tremendously, but that didn't help us to get into see anyone sooner.

I did not see a doctor after four hours. They finally stuck me in a transport bed in the hallway. I…read morewalked out and so did several others. Not sure any doctors are on staff at this facility.