I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

0 stars. I recently delivered my 4th child in the PARKING LOT because a labor and delivery nurse…read moreclaimed I was dilated to a 2 and not in active labor.. her name was Faith and I sure hope she was fired after this incident. I begged and begged for them to keep me. An actual OB NEVER came to check on me because they were "so busy". I ended up staying in my vehicle in the parking lot and my baby came out 30 minutes later. It was horrific.

Today, I visited MD West One for a second opinion regarding a work-related injury affecting my…read moreright shoulder, arm, and hand, including symptoms of pain, swelling, purple/blue discoloration, and numbness. My goal was to gain clarity on my condition, as I previously felt I was not receiving clear answers--only recommendations for procedures--despite the impact this injury has on my ability to perform my job. The check-in process was efficient and professional. After being called back, I was weighed and taken to an evaluation room. Approximately ten minutes later, a nurse practitioner entered. She was friendly and took the time to ask detailed questions about the incident. She conducted an evaluation and asked whether my original provider had performed an X-ray of my hand or only a visual assessment. When I explained that only a visual evaluation had been done, she expressed concern that imaging had not been completed. She also stated that, based on her review of my chart, I did not have carpal tunnel syndrome but instead may have a rheumatoid autoimmune condition. This was new information to me and had not previously been communicated by my original specialist. I did note that my primary care provider at Methodist Hospital had once mentioned the possibility of an autoimmune issue but had not confirmed a diagnosis. The nurse practitioner indicated she would step out to conduct further research and return with additional information. Approximately fifteen minutes later, Dr. Jeffrey Tiedeman entered the room. He asked questions that I had already addressed and referenced my visit to the emergency room due to loss of feeling in my right hand. At that point, the experience shifted. He examined my hands and stated that an X-ray was needed to confirm a carpal tunnel diagnosis. I asked whether this could be performed during my visit, and he instructed me to follow up with my current provider instead. I explained that my current provider had not recommended or ordered an X-ray. I asked again for assistance, and my request was declined. It became clear to me that my concerns were not being fully addressed, and I did not feel supported in obtaining answers about my condition. Both the doctor and nurse practitioner then left the room without explanation and did not return. I waited approximately fifteen minutes before realizing the visit had concluded without closure, guidance, or next steps. This experience was disappointing, as I sought a second opinion to better understand my condition and receive appropriate direction for treatment. Unfortunately, the lack of communication and follow-through did not meet those expectations.

Visited this clinic recently. The staff were very professional, medical providers were very…read moreknowledgeable, polite, and helpful. The wait time was very minimal and my issues were taken care of. Overall, a great place to seek advice and receive proper medical treatment.

We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.

I've been a patient here for three or maybe four years now. They have some excellent doctors. One…read moreof the things I appreciate most about this place is that they respect my time. I've never waited longer than 10 minutes for an appointment. I only have two criticisms: late afternoon appointments can be hard to come by, and I usually have to book them months in advance. The other is that they can be very slow with medication refills. I'm not too fond of calling them and lighting a fire to get them to do refills promptly.

Came here with my wife for our pregnancy appointment. All the staff was very friendly and…read moreaccommodating. Dr. Kropp is also a very nice person to have watching over the pregnancy. We are very happy to have found this office!