Jackie, and her wonderful staff at Thorson Heating & Air, responded immediately to our call for…read moreservice, after our furnace broke down on a very cold, SD January day. Service Technician, Zach, was able to diagnose and quickly resolve the issue(s) our furnace was having. After looking at our options Thorson and Zach provided, we decided on purchasing a new furnace to replace the broken down, old furnace. Thorson provided us Space Heaters overnight to keep our house warm, until the new was installed the following morning, by Zach and Zane. When my wife and I returned home from work the day of installation, our new thermostat and furnace was pumping out the heat; working very efficiently. Thank You, Thorson crew and staff! Jim F.

Used them twice to work on my AC, they did an excellent job, no mess left and the technician was…read moreawesome. He answered all my questions, explaining why and how. Definitely recommend them

Had my Air Condition Capacitor stopped working. It cost me over$400.00 for a $30.00 part and 10…read moreminutes of work. What a RIPOFF!!!

Thank you Jim from Waterbury! He's very patient in explaining! I very much appreciate it!!read more

The employees of J&R are professional, responsive, and friendly. I am so happy with the level of…read morecustomer service and they were able to fit me into their schedule sooner than anybody else. Pricing seems fair and Levi listened to my concerns and was diligent in resolving the issue. My coworkers recommended me to J&R, and I will recommend J&R to everyone I know!

I've been using J&R for the past 5 years and couldn't be happier. We built a new house in 2010 and…read morethe contractor that did the HVAC didn't do a very good job, or we just had a heat pump that was prone to problems. That all changed after I got in contact with J&R. They've always been professional, on time, and corrected any issues we were having. We now have a trouble free system, and a reliable heating and air contractor. Couldn't be happier. I would highly recommend them. Just remember, it's not their fault the hardware failed, the key is fixing it right the first time, and they do that.

These folks know their stuff! I had thought my water heater was leaking, but came to find out that…read morethe culprit was my air conditioning. The repairman fixed the actual problem saving me hundreds of dollars in unnecessary expense.

Amazing service! Quick and informative. Super responsive and genuinely interested in us getting…read morewhat we needed.

Prompt and efficient, Randall was very nice, explained everything well, and the work he did likely…read moreprevented more expensive repairs in the future.

I planned for a garage heater this year 2024 I had called several places, I was impressed that they…read morewere able to give me a cost at my kitchen table, from the first phone call to installation went very well, every member that was involved installing heater was very professional, whoops heater did not work, we discussed it they were in touch with manufacturer and found out the electrical board was bad on several heaters that was shipped out, new board was sent and Rogers made everything good, heater at this time works great, overall Rogers was very professional from start to finish.

Brion's men performed work on my home the following dates: 2/13/20, 5/7/20, 5/11/20. I called again…read moreon 11/20 because I had an issue with a light. Brion himself showed up to work on the light which he could no fix. During part of our conversation, he told me that someone hacked his computer and was dealing with fraud. He also noted that he had an invoice that he had not delivered to me for worked performed. I advised I was not sure whether I had paid the bill or not since the time lapse had been so long. Then, on Dec 2 he called me several time, more than 5 in 2 hours. Then, an invoiced showed up in my email for the work performed 8 months prior. The next day, Dec 3, I received a call from Brion at 7:45 of which I could not answer due to a work conversation. at 7:50, Brion showed up on my door step and demanded payment. I advised I had not even looked at the invoice that was sent yesterday at 3:39 pm. He said "let's hammer it out right now" and made a move to step into the house. I blocked his entrance into my house and told him to leave. Demanding a payment for work completed 8 months prior is way out of line. I have now received a notice from Bion's attorney of a mechanics lien filed against me for a bill received 8 months after the work was completed, with an interest rate of 10% annum. I think I should be allowed to make payments on the bill for 8 months which would align with his sending out the invoice. I intend to pay the bill, never once did I saw I would not pay the bill. I asked for time to review the bill because it seemed excessively and Brion of his own admission, lost billing records. I hired another electrician to complete the work Brion could not and it was fixed within an hour. Would NOT recommend!

The business has changed it's name and is now Brion's Electric all of the contact information is…read morestill the same. He called ahead to tell me he was on his way and GUESS WHAT??!!! HE WAS ON TIME!!! (seems like I usually have to wait all day for a service man to come) The electrician was very friendly and courteous. He cleaned up after his mess and worked in a timely manner. I had him over to install a light fixture that would hang over my entry way and he was sure to include me on placement and gave suggestions as to what would give me the best lighting and still be user friendly for light bulb changes. I would recommend them to anyone and plan to have them back for future electric fixes.

Jer's Appliance came through for us we really needed them on Labor Day as our refrigerator stopped…read moreworking & no one was available because of the holiday. Jeremy called me back and came out. He is a straight shooter and has our complete respect. Trust Jer's Appliance to be there when he says he will & get the job done right.

I had an A/C Repair or Replace job I needed done and had a few local companies out to provide…read moreestimates. Jer was one of them. I was given an estimate and I declined it. Jer called a few times about this estimate and eventually revised it. I did not accept Jer's bid. I ultimately went with a different service provider. When Jer learned I was not going with him, he offered me $100 for a copy of the quote I accepted, as well as photos of the finished work. I did not immediately agree to this, as it was very off-putting. Jer then threatened to have his lawyer call me, and was extremely unprofessional over the phone, using profanities, threatening to sue me and attempting to intimidate me. I am very glad I did not choose Jer.

I I had a furnace replaced about 5 years ago and the seal on the exaust pipes seal started leaking…read moredown the pipe to my furnace when it rained. I called and he said well rubber seals don't last forever and a service call would be charged of $100 just to look at it. Rubber does last longer then 5 years, it's defective!

Furnace and Central Air change out was outstanding ! From cost, to installation, to clean-up, the…read moreproject was professional and personable. I would recommend you consider using Lambert for your next project.