Outstanding Service & Dedication!…read more Matt and Elijah came to my home to repair leaks in a newly installed system, including rebuilding the supply plenum and reinforcing and reattaching the supply lines. From start to finish, they were professional, courteous, polite, and incredibly conscientious about making sure everything was done correctly. They truly went the extra mile--working well after sunset to ensure the job was completed the same day. My experience with them was outstanding in every way. I would wholeheartedly recommend Matt and Elijah for any HVAC work you may need!

Ashworth heating and cooling recently installed new units in my home with numerous promises that…read morewere not delivered. I want to share my experience so you can make an informed decision about a very expensive purchase. Management Immediately told me the service call fee would come off the top of the HVAC systems price; never saw that promise. Management scheduled installation for the Monday right after the purchase which turned into Thursday, then Wednesday, no later than 9am. On Wednesday midmorning they still hadn't arrived with the units. I finally received a call from the tech who said he told the management that they had to finish a previous job and would get to my house when they could, though I was never notified. It was mentioned many times how I'd never know that the installation team were ever in the house after they finished the job. Though they did put down tarps, they were not sent vacuums or brooms to clean up the mess of taking out the very old units or installing the new ones. It was obvious they had been there. The team that was mentioned many times, as in, we'll send a team to quickly remove and installed the units quickly, was comprised of two young men. Matt was the installer and Eli never stopped lugging the heavy equipment and whatever was needed for the installs. They were both very nice, polite and worked nonstop and were certainly doing their best. The first day of installation they stayed until 9pm to try and finish the job. When they were finally ready to leave, I realized they had not been given all parts of the units were promised and I'd already paid a great deal for. Matt had left an old, 40-year-old filtering system, that no long worked, in the new unit. He didn't even know the new filtering system was not included. He said they come back another day and install the purchased filtering unit. I went to turn on the heat after they left and it didn't work. It showed an error message with a code that had to be fixed before the heat would work. Now I had no heat until that was fixed along with installing the filtering system. No one bothered to call me from Ashworth the next day, so the following day I called them to reschedule for the already paid for work to be completed and they didn't seem to know anything about it. The following week Matt and Eli came back and installed the filtering system and didn't know why the code came on. The work looked good, but I had made myself a check list to make sure everything was actually completed and checked. Matt said he had tested everything and it all worked. I had been told a couple of times that after they completed the job that someone would come check their work to make sure it was all done correctly. I never saw that person. After they left there was a gas smell in the house so I turned off the gas valve (the old one that had not been replaced with the new system). I then called a reputable plumbing and electrical company to complete the job so that my house wouldn't blow up or I'd be killed by carbon monoxide poisoning. Since the gas lines had not been tightened, there was a gas leak, so they installed new lines and a new valve. Everything was now accurately checked and tested by the plumbing and electrical company. Think twice before you buy from Ashworth Heating and Cooling.

Trusted, reliable professionals! They installed a new American Standard HVAC system that was a huge…read moreupgrade in my home as well as a Hot Water Tank, Garbage Disposal and Dishwasher. I highly recommend this company to everyone. Our money has been well spent with the overall experience that we received. Every member of their team that I have met thus far has been wonderful. Thank you!

Service arrived in a reasonable time. The repair person had read my email message about thawing the…read moreunit. He ran system checked inside and out. The need for coolant was refilled and the system was back in working order in less than an hour.

My family has used Charleston Heating for many years, and have always had top-notch service. Their…read moretechnicians are knowledgeable and proficient. Betty, who manages the office, is pleasant and helpful. They will give you an estimated time when they'll be there and will call to let you know they are on the way. Unlike so many home service companies, they ACTUALLY SHOW UP when they say they will! And if I have an emergency (no AC on a 90-degree day), they do everything they can to get to me the same day. I so appreciate that. Their pricing is fair and competitive, and they are honest; they've never tried to sell me a part or a service that wasn't needed. All in all, I cannot recommend them highly enough!

Excellent service started at the beginning with a phone call on a Sunday and within 30 minutes I…read morewas called back (Tammy). She was very professional and ready to send someone immediately. I requested during normal work hours. There was a technician (JR Bishop) sent by noon the next day. Unlike most experiences, JR came in and found something very simple that was wrong and fixed it within 10 minutes. Something a technician would have to do but it was not a sales pitch to have more done. Since the service was top quality, I requested that he perform a normal maintenance and he did a top quality job. I would highly recommend this company, because it is obvious that quality and client service is practiced from all aspects of the Company.

They have the worst service that I ever had from a Heating & Cooling Business and they charged me…read moreover $200 for doing 2 minutes worth of service

I don't recommend this company. One tech proceeded to argue with me over our warranty when I had…read moreall the paperwork and contractual documents. They did end up covering the work and part but it took fighting, arguing and threats to get it done. Previously I did have one nice tech show up but just this one horrible experience made me want to make sure everyone knows what is possible.

I'm Sam with dnd they are kind sweet and on time please call them if u need the best of the best if…read moreu hear different, I'll tell u it's not true I love them so if u want work done great must try

It took two tries, but they got it right the second time, and they were quick to come out and fix…read morethe problem that the first try had caused. I've used Kanawha Valley Maintenance before and will no doubt use them again.

They show up when they say they will and get the work done right the first time. That's pretty…read moremuch all I ask of any contractor.

First class service and installation. Very fast and saved us from the heat! Very friendly and…read morehonest, did what they promised . Very reasonable price. we will certainly use them in the future.

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.

My experience was in 2017 when I first moved into a home on Chesterfield Ave. in Kanawha City…read more They came quickly to pick up where a previous plumber had ghosted me. They installed new plumbing into a new kitchen sink and dishwasher. They also plumbed my new gas cookstove. I will never forget this company and how they made me feel valued during a stressful move.

Buyer beware! EXTREMELY overpriced! Charged us $600 to flush out our tankless hot water when…read moreeveryone else charges around $200. Definitely get a quote in writing before you use them!