We generally enjoy the different types of ways to make the various Mexican meats and chicken. From burritos to salads and others. We really enjoyed our choices from the burrito bowl to a salad bowl However, the lady at the front was rude and looks like she hates work. That sets the mood for customers. As such we will try another Chipotle next time. read more

0 Stars - If it were an option. Completely Unacceptable Management The St. Lucie Chipotle location delivered one of the worst dining experiences I've had. Their computer system went down while the store was full. Instead of closing the doors and communicating clearly, management continued allowing customers to line up and place orders they had no ability to process. More than 20 customers were left standing there with no direction, no resolution, and no leadership. What was most frustrating wasn't the technical issue - systems fail. It was the lack of basic business judgment. A competent manager would have: * Temporarily closed the doors * Allowed customers who had already ordered to take their food * Communicated clearly and calmly * Controlled the situation Instead, confusion escalated. When I attempted to offer practical suggestions to help manage the crowd and serve the customers already waiting, the manager dismissed the conversation and walked away. I genuinely felt bad for her. She appeared overwhelmed and unprepared. But that does not excuse rudeness or incompetence, especially when dozens of paying customers are affected. Technical problems are understandable. Poor leadership and customer disregard are not. St. Lucie Chipotle goes down as one of the most poorly managed dining experiences I've encountered. read more

To spend forty dollars and get crumbs is actually ridiculous. Not to mention the attitude. I work food service too, suck the attitude up and deal with a job you signed up for just like we all have too. I just want my food not your issues. read more

Chipotle Mexican Grill - Chips - Mexican Near Me - Port Saint Lucie, Florida

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If you are expecting a normal chipotle experience, you will not find it here. What you will find is a dirty, poorly stocked restaurant with rude teen staff. Recommend passing this location and eating anywhere else. read more

The moment you realize chipotle is no longer worth the hype. I had been craving chipotle and I was disappointed. This location can use a good cleaning. The employees look sloppy and the food stations are too. It just makes it so unappetizing to want to eat or drink anything out of here. I ordered a salad, they offered no dressing. Out of brown rice. Not that friendly. For a $17 lunch, I expect more. I'm good on all chipotles at this point. read more

of course, chipotle food is always good but today I went into the store on April 24 around 945. This lady was taking my order and she just had the meanest attitude I've ever seen from a person that works in customer service every time I ask for something she just was having an attitude I don't even write reviews, but this lady here making me write a review because she was just so nasty and rude. read more

Worst service ever , one boy always look at you like there's something on your face and are always confused. Always out of sauces and says sour cream takes 10 mins to have out again restocked read more

Chipotle is a staple in millions of Americans meal routines and it's not a shock as to why. With tons of options to choose from paired with fresh meats done buffet style in which you can pick each topping some of them free of charge! This location is generally pretty busy but always gets the to go orders right unlike some other locations who rush and mess things up. read more

Chipotle Mexican Grill - Chicken Bowl - Mexican Near Me - Port Saint Lucie, Florida

So fast!! Too fast sometimes, ha. The team is always very friendly and the food is fire

Every time I go here service is awful and are always out of food by 9 pm. I asked for sour cream and they said a 10 minute wait. And this place is the worth location!!... read more

This is a 5 star review because of Tamara at Chipotle St Lucie West. Tamara is a true asset to your restaurant and a team player. She is a problem solver with a positive attitude and is a pleasure to deal with, unlike the "manager". The chubby lady that conducts business with a negative attitude and is not helpful at all. Tamara, keep up the great work and thank you for your assistance! read more

As I'm checking out, they put a cup in the bag. I asked them, "what is the cup for?" They told me that it goes with my kids meal. I told him I didn't order a kids meal - I ordered a steak quesadilla - for a man. Rather than getting the order right, they insisted it was the same and that in fact it's better this way this is better this way. At that point, I was hungry and I didn't wanna get grumpy... When I got home, it was in fact, a kids meal... Including a downsized steak quesadilla - which was not enough. I also ordered chips and guacamole - the chips were stale and cold. I tried to call back and got their phone loop and couldn't get through to a person. I understand their rating. read more

I honestly wish I could give this Chipotle zero stars. Every single time I've gone, there's been a 20+ minute wait -- not for something complex, but for basic items like chicken, rice, and beans. How does a restaurant that serves only a handful of core ingredients consistently run out of them? The staff always seem overwhelmed, disorganized, and completely unprepared. No urgency, no communication, and definitely no customer service. It's just a horrible experience overall, every single time. If you're hungry and in a hurry -- go literally anywhere else. This place is a mess. read more

Unless youre an employee at Chipotle people dont have a clue as to what goes on behind the curtain in the restaurant business which means that when the kitchenship starts to rock through tough waves it starts to affect employee performance and service consistancy but fear not to all Chip lovers because there is a marvelous kitchen technitian in town now a days that is turning around the exceptional experience from a A to Z with Chipotle at SLW location, thank you Valentin!! :) :) read more

Despite all the claims that Chipotle is giving more protein it's not happening. I ordered a chicken burrito...there is no way that the protein was 4 ounces. I've kind of given up on Chipotle. Don't want to spend $9.15 for a vegetable burrito. read more

Slow workers don't care Always out of things Horrible - dirty and fountain drinks never work read more

They want to charge 6$ for a kids meal. Ordered through Uber eats. Instead of adding more rice because kids don't usually eat beans this ignorant or cheap place can't add more rice and no option to replace beans for rice. Makes no sense. Definitely don't order for delivery here. So I started with this before I opened mine. I ordered double chicken with just rice and cheese. Needless to say, I work from West Palm to Boca and stop at chipotle at least once a week. This is just ridiculous!!! Almost 20$ and this is what they send out. Half a bowl. Thanks chipotle for doing nothing right! Will never order from this chipotle again! read more

Chipotle Mexican Grill - This is what we get for 6$ and it's only a cheese quesadilla. Very Sad. - Mexican Near Me - Port Saint Lucie, Florida

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Rice was crunchy and cold, quac no flavor with huge chunks of onion as well as slowwwww service. People definitely not following Chipotle standards. Go on down to Psl location or Vero. read more

Chipotle Mexican Grill - Onion in guacamole. - Mexican Near Me - Port Saint Lucie, Florida

Decided to givethis location another chance after not visiting for a couple years. I ordered a Brisket bowl. The server scioped up about a half spoon of brisket that was left on the bottom of the container. She passed the bowl down as if there was enough meat. When I asked if they could make more brisket she toltold me the grill person had to make chicken. It was lunchtime and there was no limited time brisket. I see not much has changed. Oh well. I tried. read more

i came two hours before closing , and the big lady that was responsible for making the bowls audibly sighed and started cursing as soon as we walked in , she ignored us for 5 minutes before telling us they were out of half of the ingredients, and then proceeded to pick her wedgie before preparing our food. will not be coming back. read more

Food: Apparently I was told that they couldn't make a large quesadilla for me because I had to order it online. Not only is that unfair, but it is extremely ridiculous. I shouldn't have to drive nearly 20 miles to eat a quesadilla that is no bigger than my hand. A kids quesadilla for an adult is ludicrous and no one should not have to tolerate that, unless that's what they actually ordered. Service: The service was terrible, although the cashier was friendly and attentive, the man who works there named Dom looked like he didn't even want to be there. He is tall, skinny, and has blonde curls. I hope the manager sees this and fires him. Ambience: When I walked up to the counter, it was already filthy, and Dom didn't even acknowledge me, and started cleaning as soon as I got to the counter. Only after he was finished, did he take my order. I've been to many restaurants, over the past few years. All of which did relatively well enough for me not to post a negative, but I have never seen someone not care about their job enough, to not only deny me what I actually want, but to give me a kids sized version of what I wanted. I find it demeaning. Overall, the way I was treated by one employee was dismal, and if I had worked there, I would first change my attitude, and secondly, actually give me what I ordered. Instead of making up some crazy rule, I've been to three other chipotles within the last two weeks and NONE of them, made up that rule. The cashier was nice, which is the only reason I gave a star. The food wasn't prepared right, It was completely soggy, and it was too small for me to enjoy. I'm still hungry, but there's no way I'm going back to this Chipotle. The photo posted below is a picture of the cheese quesadilla compared to my hand. I have small hands so that should show how it was no bigger than my actual hand. The time of the floor is exactly 7.5 inches. The quesadilla was about 5. I HOPE THEY ARE PREPARED FROM A SURPRISE HEALTH INSPECTION. read more

Chipotle Mexican Grill - Chipotle's Kids Cheese Quesadilla in my Small Hands - Mexican Near Me - Port Saint Lucie, Florida

I love chipotle but this one was the dirtiest one I have been to. they didn't have the necessary essentials like napkins, lids for the bowls, drink lids and napkins. The food was not appetizing to look at or presented nicely it was a mess. I would love to see the owners clean this up you have something everyone enjoys eating but by we do Have standards.Please get a manger to oversee whats going on and get your business in order. I couldn't eat my dinner it was so unappetizing. Unfortunate! read more

The staff were inattentive, they could not hear me while I was ordering. The staff members were all wearing masks & gloves. However, no other patrons were wearing masks, masks were not mandatory or even encouraged for customers. When I brought my food home, the bag was soaked by a poorly placed aluminum lid. At which point, the bag rapidly erupted, the entire bottom falling through & taking my bowl with it. Over half of my bowl fell on the sidewalk. What was salvageable tasted bland & was unsatisfying. read more

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Went today for lunch. Everything was fresh and delicious. Service was fast & friendly. Let's remember not only to leave a review when we're unhappy. Leaves these places with crappy scores when on the daily they're doing a great job. read more

Every time I come to this Chipotle, it's always something whether it's the employees attitude or the quality of the food and service waited in line for 25 minutes. Got to the window. They said there was no more steak so I got the chicken chicken is dry. Got the bottom of the barrel rice and beans but we're paying over $20 for this Just insane. read more

Wow, I dont even know where to start. This place is insanely chaotic ans not organized. They get orders wrong, long waits for things as simple as rice. Rice is so cheap, and they are skimping on it as if it comes out of their own paychecks. The workers seemed absolutely lost in the sauce. The wait time is also horrendous. Sucks because now I have to stop going to chipotle, its that bad. Bummer. read more

The food is always good. The service is pretty good as well. The staff seem well trained to provide good service.

food was great but a fly was frozen into my ice..maybe they need to clean the machines i don't know read more

Chipotle Mexican Grill - fly - Mexican Near Me - Port Saint Lucie, Florida

Ordered a bowl for delivery!!! Only half full Very disappointing serving size Burrito Bowl read more

This is the most unbelievably rude place I have ever been!! No other customers were there and I stood there for 10 min and wasn't even acknowledged!! I walked out! read more

AWFUL portion sizes and MID TIER QUALITY food, if you can avoid this place do it all costs they will leave you high dissatisfied read more

Chipotle Mexican Grill - this is literally the portion size i received on my delivery, this place is horrible whoever is in charge of to go orders needs to be fired - Mexican Near Me - Port Saint Lucie, Florida

Waited 20 minutes past my order being due, just to get home and have someone elses order after working a 13hr shift. The guy making the food looked lost and high out of his mind. Was told i have to call corporate for a refund. People are hit or miss on making food too, always too small of a portion. read more

This chipotle is horrible. Every time I have been here you have young kids running the location that have no regard for the customer unless it's one of their friends that walk in. They are always running out of something with a wait time of 15-20 minutes before those items are ready. At no point do the employees try to eliminate a single inconvience or be problem solvers. Walked out with no food to say the least read more

Out of cups, utensils, paper goods and white rice and it's only 7PM!! Stay clear of this place. The managers need better training and for some reason, the line is always dirty. read more

We went on a Saturday afternoon, the pork was almost out, so what I got was dried out, same with the cheese, low and looked unappetizing, the counter was dirty and messy. The young's ones behind the counter had no customer service, they talk to low to hear and they were in conversations with all the other young ones near the grill, left the customer to watch and wait! Also the scanner still is not working, hasn't since day one and you can't scan your phone for points so they do it manually, take my phone and enter a number, which I wasn't to thrilled handing my phone to a stranger. Eat outside cause tables and drink areas were filthy, hope they work out these kinks cause we USED to love chipotle. read more

Tyrese the Manager of the store assisting me with a fraudulent order, made it a smooth and an easy experience I really appreciate the food and service of all his staff thank you sir read more

Tonight we arrived fairly late. When we ordered the following items were not available...and they weren't making more: No carne asada No pork No guacamole No napkins No Mr Pibb No Diet Coke No additional drinks next to soda fountain - all 4 empty 20 people came in after us. I can't imagine what they ended up with. read more

Busy place - good food This restaurant is located to the east of the I-95 on the south side of St Lucie W Blvd. It shares a parking lot with several other stores in the group of stores facing the main road. So parking is often limited. There are spaces reserved right in front of the restaurant for pick-up orders but parking is so limited, those spaces are often used for people trying to park their cars and dine-in. The restaurant has several table/booths inside and about 6 small tables on the patio outside in front of the restaurant. As with all Chipotle restaurants that I have visited, you order at the counter and they prepare your order as you direct them to on the serving line. You pay at the end of the line and then fill up your drinks. The restaurant has been busy every time I have visited and this visit was no exception. The line was wrapped around and blocked the door for the entire time we were there. The staff was friendly and the food was good. We ended up eating outside on the front patio and it was very pleasant. I would recommend this location for fellow travelers in the area but suggest ordering ahead and possibly parking nearby or being patient for a space. Enjoy. read more

Chipotle Mexican Grill - Counter - Mexican Near Me - Port Saint Lucie, Florida

Horrible service and they ran out of every food item by 7 pm yet they close at 10. Rude staff, long wait time just for them to say they have no steak, no fajitas, no rice. Joke of a chipotle. Don't waste your time. read more

Reviews say it all. Horrible location. Always out of something. Always out of salad dressing when I order a salad. Maybe tell a customer that before letting them make a bowl. Saw a guy walk out cause they were out of sour cream and vinaigrette. Employees don't give a F*^% and it shows. read more