If you value your time and money, think twice before coming here to sell. In the past I've sold at…read morethe Folsom location, where I've had good experiences, but decided to try the Elk Grove location today and had a terrible experience. I called ahead to make sure they were actively buying and to gauge interest before taking the time to load everything up and make the drive over. The employee assured me I would not have any issues and to just come on by. Upon arrival the first employee was friendly, polite, and helpful. I explained that I was there to sell and had also brought in several LEGO collectors items that I planned to include as part of the deal at no extra cost, as a show of good faith. I had brought in roughly a dozen sets worth several hundred dollars to sell so it took around 20 minutes to perform the appraisal, but once done he gave me a price and explained the evaluation of each set. Whenever I sell at a store I expect to sell for much less than I do when I sell direct to consumer myself, but I'm willing to make that trade-off for the convenience of dealing in person and in bulk; however, the prices I was offered here ranged from low to outright laughable (up to 60% less than historical sales values online). While the prices were bad I was still willing to make a sale in order to save myself time. I asked for additional details about their evaluations, which the employee happily provided, and told them I wanted to take a few minutes to review the offer and perform due diligence before deciding how I wanted to proceed. It was at this point that things went from bad to worse. As I was reviewing the numbers, another employee came out from the back and immediately started making comments (ostensibly to his coworker, but very much audible to me) about how the first employee had offered too much on set X, that set Y wouldn't sell for very much, that they had too many of set Z, etc. After a minute or two of that, the first employee went on break. The second employee then proceeded to start asking me questions that made me feel pressured, like if I was ready or what I was looking up. I started to feel uncomfortable and asked if I was holding him up or anything, as he seemed annoyed, but he reassured me that they were open for several more hours and that I could take my time. I went back to looking up information online and a moment later the second employee said that he was rescinding the offer and that they were no longer interested in buying anything. This totally took me by surprise, as at this point I had not even made a single comment about their offer or attempted to negotiate -- I had just been asking questions and looking up information. It was abundantly clear to me that the employee was attempting to pressure me into accepting a bad deal, so I knew I should cut my losses and leave. Out of curiosity I asked why they had changed their mind. The employee said that they had a warehouse full of such sets and that they didn't need more. If that was the case, they could have told me so on the phone when I initially called to find out as much. He then made one more offer (for $100 less than the already bad initial offer), which I declined and left. The whole experience felt like a bait-and-switch -- get you in the store, then pressure you into accepting a lowball offer. I'd recommend the Folsom location or perhaps the new Bricks and Minifigs instead if you're looking to sell.

I was missing some pieces from a Lego set that I got at a garage sale. If you're looking for a…read morespecific piece, hosting a get-together where kids or adults will build with Legos or just want to collect them, this store is the perfect place! For me I like building Lego sets to decorate my home and sometimes use pieces to make stuff like a box organizer for my trading cards. Staff is nice and professional. They also have a large variety of different Legos here.

Very kind service from welcoming to check out. It was a rainy holiday and they were open which was…read morereally nice for our family including child to explore the store. Very clean and variety of selections for young children to older explorers and creatives. We ended up getting strawberry scratch and sniff stickers and two Sanrio blind boxes. The workers let us know the Sanrio were new. Value is always subjective I believe but to us, the stickers will definitely be used, and the Sanrio figurines will be played with and appreciated. This was the second time I've been in this store, and overall, it was very welcoming, helpful, and fun ambiance. We'll be back again next time in Murphys.

Loved this store! They had a little of everything and the prices weren't bad. I got a sticker, a…read moreHarry Potter Loteria, and a Barbie. The employees are so nice and helpful. They even wrap presents for you! Oh, yeah! I even got a CA mini license plate with my name on it with a mini Murphys frame.