Have been going here for years with our last pup and she always love it and the caretakers are…read moreamazing. Getting a new puppy there was no hesitation where she would stay on our Tahoe trips. She made friends and barely wanted to come back with us and was excited to go back the next day. Thank you for always taking such wonderful care of our Tails before she passed and now our Maisy girl. Will be back again soon!

This place is the worst! The lady at the front desk is rude to me and the pets. The place smells…read morelike feces. They refuse to follow my instructions on how I want my dog's hair cut. Nobody answers the phones or returns messages anymore. The price is right, but everything else is not!

Everything get a new owner... I witnessed her walking two dogs in the parking lot. Her name is…read moreTonda. The dogs over with that collar on and she yanked them back, pulling them upwards and I heard one dog yelp. I even approached her at a distance and said if you are your dog trainer as you claim, why don't you have harnesses on them she just gave me a hard time my opinion, no professionalism at all in this owner

Thank you,Tonda, for taking such amazing care of our Roxy!! Your kindness and flexibility enabled…read moreus to pick up Roxy to take her on day trips with us, or leave here, when necessary. The web cam was so comforting for me, so that I could see Roxy any time I wanted and see how comfortable and well taken care of she was. Thank you for making Roxy's first trip to the snow possible!!

I can't say enough good things about Waggin' Tails pet sitting. For the first time in eons I feel…read moreat peace when I travel knowing that my furry children are playing, going for walks, and getting treats from Lori (the owner) who truly loves what she does. Whether it's Scruffy the dog,or cats and horses,(she even takes care of snakes and exotic cockroaches), she is focused on custom service and details with daily logs and pictures even gets the mail and waters plants. Lori is my go-to pet sitter for lot's of reasons but the most important is happy healthy dogs. You can visit Lori's website at www.waggintailsnv.com

I was referred to Waggin' Tails pet sitting service by another Yelp business who could not take on…read moremy needs since it was pretty short notice. Lori, the owner called me back within minutes and we made an appointment to set everything up. She was very thorough with her questions and bonded right away with my old fat kitty, Calli. I was gone for about a week, and during my trip, Lori did great by proactively texting me to let me know that Calli was doing great. When I got home, there was a daily log on my counter that gave notes about her daily visits, mostly about how Calli was hungry...again!!! I will definately use Lori again. She was great to work with!

Your fur babies deserve this store. We have shopped here for over 10 years and it just keeps…read moregetting better. Our Corgi loves the special cookies from the bakery counter and always leaves with a smile on his face. The new, larger location now has dog washing stations and this went surprisingly well with our pup. The staff is knowledgeable, helpful and kind with fur babies and humans. We look forward to every visit.

Decided to update this after seeing the owner's response. To clarify the actual interaction: my…read moremain issue wasn't just the fact that taxidermy rabbit heads were out in the open; it was the employee's reaction. We were visibly mortified, but instead of reading the room and stopping, the worker just kept going on and on about it. If a customer looks completely disturbed, a good employee should read the situation, tone it down, or use that opportunity to politely explain the health benefits rather than just insisting it's "cool."

These guys are absolutely incredible. Their prices are so reasonable, and they do a fantastic job…read more We have gone to many different places with Kingston, our Springer, and these guys got it perfect. We will be taking all our dogs here in the future!! I should also specify that we asked for a shorter cut for Kingston, so the picture is not the standard "show dog" cut, which I assume they would do just as well. EDIT: Forgot to mention that they did a great job on Daisy too! Added her pic.

I've been taking my dog to Dog Wash of Tahoe for several years. In fact, I drive all the way from…read moreTahoe City to South Lake every few months because I've always believed the quality of their grooming was worth the drive. Until today, every single experience had been five stars. I've recommended them to friends and never hesitated to make the trip because they've always taken great care of my dog. That's why what happened on July 16 was so disappointing. My dog's appointment was at 8:00 a.m. I left Tahoe City with a 15-minute buffer, but ran into three separate construction zones on the West Shore that delayed me by more than 30 minutes. As soon as I realized I was going to be late, I called and left a message. When they called me back, I explained the situation. I was told something along the lines of, "If you're 25 minutes late, it will interfere with the next appointments, but we'll do what we can." At that point I was still about 20 minutes away from the shop. That response was unclear, so I specifically asked, "Should I bring her in or should I cancel?" I was told to go ahead and bring her in. Had they simply told me they would only have time for a bath and blow dry, I would have turned around immediately and rescheduled. Instead, I continued the drive because I reasonably believed they were still going to fit in the full grooming. I arrived around 8:20 a.m., dropped my dog off, and went to get breakfast. Less than an hour later, they called and said my dog would be ready in 15 minutes. That immediately caught me off guard because her appointments normally take 2 1/2 to 3 hours. When I returned, I was charged $100. Confused, I asked if my dog had been groomed. I was told, "No, we bathed, brushed, and blow-dried her." That's the problem. Before I completed the drive, I specifically asked whether they would still have time to groom my dog. Instead of giving me a clear yes or no, I was given vague answers and told to bring her anyway. Had they simply told me they could only do a bath and blow dry, I would have canceled the appointment on the spot. Instead, I drove around the lake in the middle of July, lost half a workday, and paid over $100 for a service I never intended to book. I fully acknowledge that I was 20 minutes late. It wasn't out of disrespect or poor planning. I left early and still got caught in multiple construction delays. My issue isn't that they couldn't accommodate a late arrival. My issue is that they had every opportunity to clearly tell me, while I was still 20 minutes away, that they would not be able to complete the grooming. Instead, they told me to bring my dog in, accepted my dog, and then charged me over $100 for a service I never agreed to. This review is especially difficult to write because I've always thought highly of Dog Wash of Tahoe. That's exactly why today's experience was so disappointing. A simple, honest conversation would have prevented all of this. Instead, after years of being a loyal customer, I left feeling misled. I sincerely wish this had been handled differently. Unfortunately, because of the way this situation was handled, I won't be returning, and I can no longer recommend Dog Wash of Tahoe.

Totally and completely unreliable. 2 appointments, 2 no shows. No call, no contact, nothing. Left…read moreme scrambling to find someone right before my trip.

From the owner: Veterinary technician / pet sitter providing loving pet care in your home while you're away!…read moreMedication administered if necessary. Basic home care included. - Bringing in mail. - Taking out trash. - Plants watered. And much more!