This department has the worst documented accountability record in the entire United States. Over…read morethe last five years, they sustained just 1 complaint; meaning they dismissed 96% of all misconduct complaints. No other documented county in the U.S. has a lower record. I know, because I'm one of those dismissed voices. Officer #415 "in appropriately" assaulted me (yes I have to change that from the correct term because they auto block it), then $talked me, then stopped me four times in five days, including once outside his jurisdiction. Internal Affairs, led by Lieutenant Forster, chose to side with him instead of investigating. After that, I was stopped over roughly 20 more times in a year and a half. Not once was I arrested, because these stops weren't about crime they were about retaliation. Since moving very far away, my police interactions have been normal and professional, which proves the problem isn't policing in general it's THIS department. Now they refuse to release the records or bodycam footage or proof he shut it off during both stops claiming it's "private." But federal retention laws require that evidence to be kept for 15 years. If it's missing, that only raises more questions about what they're hiding. They have taken down my review on Facebook and will not allow anymore negative reviews. This shows how deep the rabbit hole goes. El Cajon residents deserve better. They deserve a department that serves the people - not one that protects predators in uniform.

I am currently working as this House Manager for this job I am doing right now. I have to manage…read morethe people who live here with different personalities who have serious medical conditions and resolve their issues. One day I had to call the El Cajon Police Station because a woman resident who lives in this house had to report a serious crime that has happened in her previous place where she used to live at in El Cajon, CA. There were 2 police officers that came over to our house this month in April 2025. Me and another person came outside the house to talk to them. I talked to Officer Kyle Webb. Officer Kyle Webb is in charge he is the Sargent who was on duty that day. I asked Officer Webb some questions about this case that was filed against this woman who owns this Independent Living Home in El Cajon, CA. This woman owner has committed a lot of serious violations with these elderly people who are currently living in her house. There is a current ongoing investigation on her property right now. Officer Kyle Webb talked to me for about one hour that day. Officer Webb was very professional and polite when he was talking to me about this situation on this criminal matter. I usually don't like COPS but Officer Webb was very easy to talk to about this criminal investigation that is ongoing right now. Officer Webb made me feel very comfortable with him and I felt at ease with him when we were talking to each other about this case. Even though the El Cajon Police Station is a much smaller facility than the San Diego Police Station Officer Webb said they do their best to solve crimes in the order that they were received by phone calls first then by driving over to that specific house in person to write down all the evidence that is required to solve these crimes that are happening now. Both of these police officers acted very quickly and they were also very professional people and very knowledgeable and kind to me. It changed my way of thinking about police officers. I now have a more positive attitude towards police officers in general.

I got my first speeding ticket a few days before the whole COVID thing shut the state down…read more The courthouse closed and only ran a voice recording that didn't help AT ALL. I called for weeks and got no help. Today, I called this place. THANK GOD SOMEONE ANSWERED! The woman who answered was super friendly and helpful. She guided me through what I could do and how to do it all. Thank you so much!

Worth driving to any other office. The officer working the counter ( Collin's) middle aged bald…read morewhite guy was extremely rude to every person that walked up to the counter. Very confrontational and would walk out of view and talk crap about the. Customers where they could Clearly hear him. Stood at the window waiting for someone to come over for 10 minutes after he made eye contact with me. He was B/s about nonsense with another employee. Another employee mentioned someone was at the counter waiting and he said "that's not on my care list" please fire or retire these officers who don't want to do their job. No one wants to deal with their disgruntled attitudes. The officer that took care of my CHP inspection was awesome, super friendly and prompt.

Lakeside deputies lied about a phone call or dispatch about a robbery I "matched the description…read moreof".......then placed me under arrest and me asking for what names charges that could cause someone to get hurt to say the least. This is after having a lady identify me as the suspect then obtaining proof and an email from they never called about ANY robbery. That day a bystander from where I was going to get food was the only thing that stopped them that day.

literally so fucking useless .sorry I forgot law enforcement doesn't actual do anything when it…read morematters . My dogs and I were assaulted and they then gave us the number for animal control

Car got impounded so we needed 3 people to sign off on release form. We finally got 3 people. Then…read morethey proceeded to lie to us claiming that all of us had to be at tow cite to grab the car. We went to tow cite and they said only one person needs to be there.... This is a corrupt sheriff department. They give false information. I don't recommend.

I like the Sheriffs out in Santee - they come when you need them and are always a welcome sight…read more They keep an eye on things and help our city stay safe. The interactions I have had with them have all been positive. They are polite and seem to care about Santee.

Negative stars. They starve you. I was in here pregnant and they give you 2 trays, but even that…read morewasn't enough to keep me full. If you don't have commissary then you're F'd. They keep you in your cell almost 24/7. Peanut allergy? They don't care, you're stuck eating jelly bread. Sleeping mat's horrendous, blankets full of holes, I was freezing the whole time. No clean water.

Safety. They at too lax on safety. There was a girl smiling menacingly at me. A guard noticed and…read moretold her to sit down which did nothing to stop her from smiling at me. I don't pretend to know what she was thinking but she was beginning to scare me. If they were going to leave her around me I would have preferred if she was cuffed. On top of everything I had a stroke and when I told them I felt dizzy and unstable they told me it was probably the alcohol.

My income is late again and I am on the phone for the 6th hour today waiting with the same hold…read moremusic from the other day that made me sleep for 24 hours with a migraine... like this one. Please return my missing income from last year as I have not recovered any from the fraud payee that has been closed permanently under the care of Carolyn Housman and CA Senior Adult Services Don Myers who couldn't understand I fired him for so many years before all the pains expressed through every neglected call with SSI before I was evicted from them defaulting and caused me to lose all of my property, home, family, supplies, tools, clothing, artwork, all promised to be recovered by SDPD and property who also hung up on me with my disability that needs acomodation sometimes even costing me 50% of my paychecks to get assistance when I am well. SSI leaves me less than $300 a month after my humiliating rent amount of $1000 at the very top of what I will sacrifice for a roof over my head after 100% of my money has been on rent and trying to recover lost tools and supplies. I still need towels, heat as reaquired by CA LAW in a rental- I can't afford with default and forcing me to continue reporting SSI left me in my car screaming for help and getting hung up on... sick and unable to reach them by my car that I lived in until I lost it with my rights to have a safety plan and for care at the hospital of my choice or not. I lost my rights to protect myself and have been slandered I have been harassed by CRF workers and they have been reported to SDPD and APS when I stayed at their abusive non accommodating crisis home for health care vs hospitalization against me trying to walk again and recover after so many years stuck in a gas leak and with CPTSD from being raped by someone I cant seem to get arrested with companies who make me look so bad such as the reports of me screaming about the poor care I have never been forced to continue to encounter until Don Myers closed actor of El Cajon PD. I need help with recovering money from this month and still on hold. I hung up after a few hours on hold the first time and the other time almost an hour and half. Now I am still on hold for almost 2 Hours and they are rude and have called me Pet names at window 3 needing help suing and recovering payment for my personal charges as soon as follow up as requested in many calls since and closing of my witness as my payee shortly after as he was a Captain in the Marines and also heard the PET NAME or SEXUAL HARRASSING OF UNWANTED NAME CALLING and Sexualizing me calling me MAM countless times as I just needed help and placement. My rent was due on the 1st and you have neglected to pay my income on time I have set up direct deposit several times before you were forcing me again into the abusive company of your office and waiting room eyeballing experience. I proivide myself peace and privacy and choose only 5 star business and people to remember with the other a concern with my duty to report previously as an agent salesperson in CA licensed for 12 years I am unable to pay for the car or home I lost I lost all of my work supplies and tools as well as electronics and files I lost my files with sensitive material and records of my birth and health needing me to change my name I asked to talk to the judge and you hung up on me after I was hit with a knife asking for my rent to be sent to me to evacuate for safety I asked help to flee from your care I asked for land in CA from Washington DC and need to push my draft through so still waiting for records I have asked for you I have asked you to turn in the person at window 3 and close your office I have asked you to report yourself to civil rights all while my children visitations ignored and also reported with my duty as an agent when I could afford the test and associations checking me out I still have them waiting for mom My service animal needs grooming professionally and I am trying my best to even cut my own hair for the 5th year You are unable to help me with care or decent customer care or accomodations for my disability and inability to do business in the face of your poorly maintained care workers I am still patiently waiting your response on the phone as I have today again reported you to fraud as I have at my banks and yours with the payee mess you caused against the judge and I as we already decided my care and you are stealing my rights I asked help for gas leak victims as myself with communication disorder due to my large tongue and large webbed neck swelling when I need your help to commuynicate === I have 72 hours promised care by IHSS after a social worker saw I needed basic care like grooming and feeding myself as I am still begging for help to be able to afford enought to cook 2 to 3 times a day or eat that much as I prefer healthy but am forced to poor diet after cancer STOP HELP JUST NEED MY MONEY PUT IN MY ACCOUNT AS IT IS MISSING AND I HAVE $0

Seriously the worst experience. Slow and no one cared. I had an appointment and was still here 2.5…read morehours. Asked to speak to the supervisor because the associate couldn't help me and was asked to go back to the lobby and wait more. Save yourself hassle and go to the La Mesa office or San Diego. Insane.

Laura and Marcella were so helpful. It was the day before a holiday and they went above and beyond…read moreto help process paperwork and get things done for me. Both were friendly and had smiles. You don't see this often. What a pleasure it was to work with these women.

Lol The city of El Cajon isn't that bad people!…read moreIt has some good spots for food and entertainment. Like: Beef N Bun for their delicious fried zucchinis and soft serve ice cream, Opa Greek restaurant, The Water Conservation Garden, Sycuan Casino, and there's a few more... Yes, it has some shaddy areas, but what city doesn't. I've never had anything bad happen or any problems. You know every city is what you make of it. If you just point out all the bad and never look at the good. Then you probably need to open your eyes. If you do, you just might see the beauty and fun you're missing. My only complaint is that it does get hotter than hell here in the summer. Lol But I really can't complain to mother nature:) so it it what it is. Overall, it's a decent place to visit.