used this clinic for many years. Not only did they try to force more money from me AFTER getting a…read moresigned estimate; they Refused to correct problems with their work. Dont get crowns, bridge or implants-you will be very dissatisfied & have to get the work repaired elsewhere.

The staff are amazing and I have been going to them for several years!!!!!!!!!!!!!!!!!!!!read more

They are very good and honest. They gave me a treatment that enable not to have a root canal and…read moreother Dennis didn't take the time to really diagnose me before telling me I needed a root canal.

Good experience with an emergency crown, made onsite and Dr. Baker is super nice and gentle…read more Only 3 stars because I tried to get my first cleaning/check up but it was going to take 2 months to get me in. Good that they are that busy, bad if you need to get in right away.

Amazingly after reviewing on Yelp, Google and finally resorting to filing a complaint with the BBB…read moremy credit card company shows a refund from Platinum Dental is pending. This is after requesting a refund on Feb 2, 2024 for an overpayment made on my initial diagnosis. It is now April 22, 2024 and on Feb 2, 2024 I was told Platinum Dental could not credit my credit card the overpayment because they only issued checks in 4-6 weeks. Sadly they lost a first time customer for being deceptive.

I've been working with Platinum Dental in St George for over a year to resolve a billing issue to…read moreno avail. They have given me excuse after excuse on why I did not get a full refund for a procedure I had to pre-pay as they were unsure what the secondary insurance would be paying. Part of the issue was they kept submitting the wrong group number but once that was corrected Delta Dental paid $972.80 to Platinum Dental giving me a refund of $736.20. When that money was received, they said they needed to audit my account and came back to say Delta Dental overpaid so they would only refund $471.60. We worked with Delta Dental who said they did not overpay, and those funds should be refunded. I've asked for a re-review many times and have been ignored. I would be cautious to pre-pay anything with them and hope this review brings awareness to the integrity of how they run their business.

Fantastic office, staff and doctor. We were able to get in right away for a consultation and…read morescheduled my son's wisdom teeth extracted the following week. Dr Mack was super informative and professional. When we arrived for his surgery they were quick and professional. They said it would take an hour but he was in and out in less than 45 mins. They called to check on him the next day and everything has been great. I high recommend!

I had torus along the inside of my lower jaw so large it affected my ability to swallow food…read morebecause there was no room in my mouth. Medicaid approved the surgery the day after they received the paperwork they usually take 2 weeks to approve. I am in a wheelchair so surgeries are tricky. I had to do jaw surgery in November because it was vital for me to have the room in my mouth for the anesthesiologist to intubate if necessary during my an extremely important upcoming shoulder surgery and an elective surgery in December. The shoulder surgery was entirely necessary for me in my wheelchair, I ended up rescheduling the other surgery because I didnt heal as I wanted. This was due entirely to my own body having issues and not caused in any way by my surgery or the office team - they were amazing at solving my healing issues creatively with as little pain to me as possible so my shoulder surgery wouldnt be cancelled due to any unhealed wounds in my mouth. I also know that having another surgery scheduled for the next month, something would have to be creative about healing (which my body isnt always great at) so I would not have open wounds in my mouth that could postpone the incredibly important shoulder surgery. I was slightly frustrated that we had to reschedule the surgery once - not gonna lie - but it was for a good reason. We needed the right person on anesthesia because although they were removing large pieces of bone from my jaw I could not be fully under general - and figured out a way under light/medium sedation to perform the surgery safely without me risking pneumonia or blood clots and stroke risks that come with anesthesia too close together. As a cripple in a wheelchair I have to consider these things. I do have to say if there is one thing i would have preferred since I was essentially awake but not feeling it would have been nice to have earbuds with music on during the 1st surgery so I didnt hear the sounds and talking around me but that was barely more than a minor annoyance to me because I am a bit audioconscious in my neurodiversity.. I ended up having healing issues and canceling another elective surgery to go in and fix issues in two follow up procedures we were able to easily do with novocane rather than sedation. Through all of the problems healing, my gums receding and not reattaching to teeth, clotting and bleeding issues we encountered everyone in the office was amazing. After the surgery I had both surgeons information, easy access to them for video calls that night and through the weekend for bleeding issues - tremendous amount of support from all members of the staff. They are tops all of them - I felt 100% supported and taken care of from start to end of this and completely listened to when discussing my concerns. They checked my mouth multiple times after the 1 surgery and 2 procedures and moved up scheduled appointments if anything concerned me. I am healing now at the end of February and my mouth is doind great thanks to their absolutely amazing family-like team of employees - I couldn't have asked for more. I can go to the dentist for cleanings without choking and drowning on water because there wasnt enough suction - we have plenty of room for suction now. Thank you Red Rock OFS team, you are truly top notch - I felt like the most important patient in the office every time I was there. Not many people treat medicare and medicaid with as much respect and dignity as those with fancy insurance. I felt just as taken care of as someone worth a million bucks and that matters so much. I love that my motorized wheelchair and my manual chair fit in your office so easily.

The service by the dentist was really good. But when I received my bill I saw I was charged the…read morefull amount and was told my insurance was out of network. My wife and son had gone to them a year before and they were in network. When I called to see what had happened I was told that they no longer accepted that insurance, but when I asked why I wasn't told that when I went in the response was "yeah we should have checked that. Sorry for the inconvenience." As I continued to try and see if there was something we could do due to the mistake on their end all I ever got in response was "sorry for the mistake." Very unhelpful and unprofessional.

Normally I hate the dentist. Honestly who loves going in and hearing the drilling and feeling the…read morepainful numbing. The list goes on. Plumb Dental is the exception to every dentist I've ever been to. They're AMAZING. I had to get an extraction done and the whole staff was so nice and caring. They knew I had anxiety and claustrophobia and made sure to talk me through everything and literally the most painless numbing I've ever experienced. They actually care about you and make what would normally be a terribly uncomfortable experience one that I am singing praises over. Thank you to everyone there so much for being so amazing and Tracey for helping with scheduling and insurance and billing. I even was sent home with a first time patient goodie bag and a follow up for cleaning. For the first time in my life I feel ok about having to go to the dentist and I cannot express my gratitude enough for that sense of calmness. Call and make your appointment with them today, you won't be disappointed.

My first experience I took myself and two young toddlers and it was hard, but we also had just…read moremoved from out of town, and it was a lot of change for us. My hygenist I think was Amanda and she was amazing, great with my kids. My second experience was amazing. My hygenist, skye, was so sweet, efficient and was amazing with my kids. Dr. Evans was very professional, honest and great with my kids. He understood that my kids needed to have a positive experience and he was so sweet with them. Skye did such a good job accommodating us and was able to get my little one to get her first x rays and my other's first teeth cleaning and walked them through it so beautifully! So happy with my experience!

Dentist talked to me for less than 2 minutes, they couldn't specifically tell me where my cavities…read morewere or the decay in my mouth. The employee who took my X-rays at the beginning was super nice and informative. The people working at the front desk were also super nice and attentive. The hygienist struggled to answer my questions, and overall I felt like a dollar sign rather than a person... I don't usually leave negative reviews but I unfortunately won't be returning.

Very friendly and caring Professional service…read morePleasant atmosphere nothing too overwhelming Listens to your concerns Great hygienist - Heidi

These guys are really good dentists. The offices are nice, the hygienists are thorough and when…read moreI've needed a filling or crown they've done an excellent job.

We drove all the way from Las Vegas to visit the Ence Dentistry. My daughter has had pretty bad…read moreanxiety with former dentists and Dr. Ence and his staff were so kind and gentle with her. They let me talk with them to ease her feelings and they got her a blanket. I sat in the lobby expecting 2 or more hours of wait time, and she came walking out after 1 hr and 10 minutes. I couldn't believe it. She looked terrific and very calm. I am so grateful that Dr. Ence and his staff did such a FAST and great job! Thank you, I highly recommend Ence Dentistry.

From the owner: We welcome all new patients and treat you as family in our practice. With services ranging from…read moregeneral dentistry to cosmetic smile makeovers, we work with children, teenagers, and adults.