their sales agent Merry Steffan was horrible, unprofessional, and minimized all our concerns…read moreregardless of the concern. Lombardo is a great builder, however, they need to remain observant of their staff and the reflection they have on the business. I attached how nasty she was in emails for reference. Also, her sales manager never contacted me and addressed the issue despite calling them. Prior to closing, I wanted to have an inspector inspect the house, she spoke to me on the phone and told me that their are no such thing as an inspector with proper qualifications to inspect my home. Then when I had issues with the flooring, she said "as long as the structural are good we can close". They rushed the closing charged us 500 for not closing on time, and then after closing, took them 8 months to repair my kitchen floor.then my shingles were bubbling, in which I reached out; They repaired them immediately but I was met with "they are done right its an aesthetic flaw." uhm what? My shingles bubbling because they are not played correctly is not aesthetic. Now my basement has been leaking and we are going on a year in Feb 2025; they have yet to diagnose the leak source or address it. When I submitted complaints regarding my kitchen floor lifting she told me it was an aesthetic issue, lol my under a month home having a vynil floor completely lifting is aesthetic lol. Then they had a construction crew working on a sidewalk next to my home in which they used my house, my water source, and my property to complete a public side walk that has nothing to do with me. Next time I buy a home, and I meet anyone Like Merry Stefan, I'm running for the hills. Unprofessional, nasty, and doesn't care about her clients interest. Oh might I add she attempted to tell us we are not allowed to use an agent of our choosing to buy the house so she can make a larger percentage of the profit. Outright nasty.

From Day 1 of moving in we have no AC for over 2 weeks. Emailed and called Lombardo and ProHomes…read moreseveral times. Also dealing with grading, sinking sidewalk and driveway issues and many other construction issues. Once you close and they have your money they don't care. Worst Builder ever! Should be zero stars!

I called Tyson after a very unpleasant experience with a different realtor. From the start I was…read moresceptical, lacked trust & terrified of the process. He understood my concerns & assured me that working with him would be different and it was! Tyson was AMAZING! He was patient and answered all my questions. He was organized, prepared, prompt & extremely responsive. He always made me feel like his #1 priority. His knowledge & enthusiasm showed how passionate he was about real estate. Tyson made my house buying experience a breeze and has truly been a Blessing to me & my family. I couldn't have asked for a better Realtor.

If your looking for an honest professional realtor then Tyson Reeves is the man for the job…read more Personable ,friendly, highly intelligent and has a true desire to help people.

Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

I hired this company to do a plot survey on an already existing home to confirm boundaries and mark…read moreeasements for a pool install. Their work consisted of confirming previous stages with a metal detector, except one post they couldn't find. That stake was set about 5 feet back from the left side, confirming my previous belief that the markings were off due to tree roots. So I am left with an $115" bill for one hour of work, no drawings confirming boundary, and no real confirmation of the back border. They refuse to respond to complaint email and phone call and just keep sending the bill. I would not deal with this company since there are so many options. I'm still not sure how to resolve this problem but o would avoid them with so many other options.

I don't appreciate these guys showing up on my property and not asking permission if they could jam…read moretheir equipment into the bushes on the side of my house. A legitimate company would at least get the property owners permission since I'm not the one who called them but my neighbor did about the empty lot next-door. A legitimate company would also have a working phone number and when I tried to call the number on the side of their truck it's not in service.

You know, I probably would give zero stars if I was able to. So just consider this a "0" star…read morereview. I went in there to get something accomplished and needless to say they did not give me the proper information or insight when I was CLEARLY! addressing what I was doing and going to do. We can all see why they have very poor reviews. Out of 22 reviews on yelp, they get 1.4 stars!!.. OOPS. I made 13 calls to them and not a single one was returned. It's a good thing I recorded all my conversations to their voicemail/answering machine anytime I did call and leave any leave a voicemail, and that I kept all my emails. I'm calling out specifically The receptionist at the front desk who I believe to be the office assistant, Marain Burgess and possibly Deanna Carter The vice president of MPM on their weak and lackluster job performance. I did go in there on 2nd of March 2026 asking for something to and they suggested I e-mail the HOA, So right then and there I wrote a letter to the HOA "as they suggested, and on their yellow office note paper with their borrowed pen" and they supposedly emailed it to the HOA, knowing full well that I as a tenant probably don't have a clue as to the rules and bylaws. My partner owns our condo. Then I emailed MPM on 3/9/26 referencing my earlier 3/2/26 ovisit to the office, which by the way on their website, they say you have to have appointment to go in the office? What the heck is that?!?! The doors were unlocked, so I went in and talk to the receptionist, I assumed it was a public place. I had no reason to look beforehand on their website to see that you have to have an appointment to go in the office? But back to my spiel".... I went in there previously on 3/2/26 emailed it to the HOA??? I don't believe they did that. I should've asked for. And also, I told them that at that point on 3/2/26. Looking back on this review, I see I'm repeating myself but, I think you'll see my point. If I'm a tenant and I cannot do something then why didn't they tell me that at that point. Why didn't they just tell me that my partner who owns the condo has to do all communication. My partner is going to this lame fine hearing on the end of the month and I suspect Deanna Carter is the HOA president and if that is so that is truly a conflict of interest, especially if she works for Metropolitan property management also. I'll be looking into this further as far as rules in the township and state laws, governing condo, association, and property management. Maybe this will end up in court. Stay tuned folks, I've got nothing but time. Regards, The Bob "Please"

This company never returned your phone calls if you have a problem. We've had them for five years…read morein our complex and they are for shit. I would never recommend them. I'm moving and no one ever returns my phone calls. I'm so glad I don't have to deal with these people anymore.