I have serval policies with this State Farm branch and highly recommend them. John and his whole…read morestaff are great to work with.

This employee with State Farm does not seem to follow their Excellent Customer service policy. In…read moredealing with him, he assumes he is making people happy and does not value how his clients feel. There is a line between making a personal rapport with a client and keeping professional which it seems he has a hard time finding that line. He speaks for his clients assuming he knows how they feel and then somehow tells himself he is doing a good job. I hope this agent is not a representation of State Farms excellent customer service. If so I recommend people try another insurance company.

I have been trying to reach this business for at least an hour to make a payment for my mother…read more The phone service is horrible. I was placed on hold with loud and obnoxious elevator music. When I hung up and tried to call back, the call hung right up. This happened twice. After about 10 minutes, I was able to get through again for a long hold and horrible elevator music again. I will just get in the car and drive to the office to make the payment. Please Thorpe Insurance, work on getting someone to answer your calls in a timely manner. Thank you, Miss I Just Want To Make a Payment Today

From the owner: Since 1976 Thorpe Insurance and Realty has been in business to serve the Roanoke Valley in:…read moreProperty Sales, Land Sales, Appraisals, Auctions, Construction Insurance- Property, Auto, Life, Disability, and Health. As of 2016 Mrs. Thorpe has retired from the real estate business but continues to sell insurance and rent homes in our community. Our Friendly staff is here for all your rental and insurance needs with service beyond expectations.

Helped me with my finances when my parents passed away. Very easy to talk to and very knowledgeable…read moreabout the products. Feel very comfortable Spencer handling my finances. KDF

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.