They are the best bet of any CU or Bank around. If you can get in.read more

​First and foremost, let me suggest that you remove all of your assets from this BB&T Branch and…read moreget on over to the Farmers Bank on Southampton Parkway where you will get superior 5-star service from people who care about you and your loved ones. My incapacitated father is stuck in an Alabama hospital​, 879 driving miles away from anyone that cares about him. I've been working with this BB&T Branch for weeks, trying to get information required by a guardian to make decisions that a guardian has to make for incapacitated persons. I first approached this BB&T Branch with an Advance Medical Directive and my Birth Certificate, showing that I am the son of said incapacitated person. I advised them that I would be traveling to Alabama to go before a judge and get the required documentation needed to take care of my father. I did just that. I took several days off of work, without pay, paid $175 for fuel and another $160 for a motel while in the Alabama area. I attended probate court and was assigned the guardian and conservator of my father. Now my father is bed confined in a hospital with no one there to visit him or check on him. In order to transfer him to a nursing home, I need to verify his income from the banks (simple monthly deposits). This is required of a guardian that fills out applications for Medicaid and/or admittance papers for nursing homes. Everyone single one of my Dad's banks followed the direct order from the court except for BB&T. BB&T is refusing to follow a court order and allow me to take care of my father. BB&T is the sole reason my father is still in Alabama, awaiting to be transported closer to home and admitted to a skilled care center where his family can visit with him daily. This BB&T Branch has the pain and suffering of a 72 year old incapacitated man on their hands and all they care about doing was going home on Friday evening to enjoy their weekend, while my day lays in a bed 879 miles away from his family. The other day I took the same court paperwork to the Farmers Bank on Southampton Parkway, FIVE minutes before they closed. They made copies and said they'd help me the next day. I got off at 3 PM and by the time I arrived at Farmers Bank, they had everything I needed done! I was in Farmers Bank doing business for a total of 10 minutes (5 minutes each day) and accomplished more than I've been able to do get done with BB&T in several visits with that past few weeks. So when I say go and get 5-star service at Farmers Bank on Southampton Parkway, I don't mean do this because I had a bad experience with BB&T. I mean go get 5-star service at Farmers Bank on Southampton Parkway, because you and your loved ones deserve to be treated like you matter! I'm hoping The Tidewater News will publish my letter about my experience with this BB&T Branch.

worst bank ever. theyre app sucks they have lockEd me out of my app multiple times and then when I…read morego to reset password the generate code email never sends. they do this on purpose so your late to pay and so they can charge you. terrible bank

Great local credit union in town. When we first moved here we looked at all our banking options and…read morefinally settled on Bronco based on their fee schedule and likability. The location itself is gorgeous and it's located on a picturesque stretch of land on Stewart Drive. The tellers are pleasant as can be and I really feel like the union cares about its customers. My only gripe here is that even if you opt out of overdraft coverage, any debit transactions made without sufficient funds will still be pushed through thus incurring a fee to you the customer. That being said, everything was eventually fixed thus proving they do have great customer service. If you are new in town or just looking for a more personalized banking experience, consider checking out Bronco. You won't be sorry.

Great bank very friendly staff, treated us like family. No waiting ,looking forward to a long…read morerelationship

Great people! Very easy and knowledgeable about their jobs. Bends over backwards to help as much…read moreas they can for both personal and business customers.

This is a very small banking center. I have taken my grandma in here a few times. There is a small…read morerow of chairs for people waiting like me or waiting for a private bank associate. I only saw two private desks to conduct business and did not see a bathroom available for customers at this location. The line here moves fairly quickly. Once a long line of customers forms, right away two other bank tellers will come out to assist making wait times decrease significantly which is very convenient. My grandma is hard of hearing and is slow at conducting business which can frustrate young professionals at times. However, the bank tellers at this location were patient, kind and accommodating which was nice to see. I will continue to take my grandma to do business at this location. They also have one ATM right in front of the building and a drive-thru ATM at the back of the building. Their parking lot is on the small side with handicap parking available right in front.

I love the no card access idea. I always forget my card at home so they sent me a code and I was…read moreable to access my account without my id.

This Credit Union is everywhere. Every city I go into I find a SECU with out looking, Oh there is a…read moreSECU ! They are very convenient and have all and more services the banks have. Not everyone can join the CU, but if you can, do it. I have yet to walk into a SECU and not have someone say hello and greet me. I have been to a number of SECU's throughout the state and every one I have been too has a very friendly atmosphere, even the drive through voice is very friendly. They are very precise on my accounts and balances, secure on-line transactions makes them a great choice. I just found out that if you have moved and have not owned a home for 3 years, the credit union will finance you 100% and give you $1000.00 for closing costs. A great place to do business.

The customer service is horrible. I've been a member for several years at the Southern Bank branch…read morein Winton, NC where things are much better. However at the Gatesville location I waited at the Drive Thru window for several minutes before I was even assisted. The teller was not counting money, their was no reason why she could greet me with a smile and say "I will be with you in a moment". It was almost as if she hated her job and did not want to be there. Very rude attitude. Other tellers that have waited on me at this location have the same dullness. I walk in their with a smile and say "Thank You, and Have a Nice day" just to see how they will respond. Their response "Nothing" Not a thing. Old Fashion at this bank. Not for me. Do yourself a favor and bank elsewhere, I know I will be.

From the owner: Southern Bank is a banking and financial services corporation, with its headquarters in Mount…read moreOlive, North Carolina. The bank was founded in 1901 and has locations throughout North Carolina and Virginia.