Tom was knowledgeable and experienced. Easy to work with, easy to talk to and very professional…read more The price was also very reasonable. This is my go to tax place from now on.

Ooof. I was looking for a new tax professional and came to Nester based on the reviews. The office…read morestaff was courteous and helpful both on the phone and in person. I had dropped off my taxes later in the season than I had wanted, so they said they would file an extension. Great! I wasn't in a hurry. I called to ask for an update a few days after tax day. Just an update to make sure things didn't get lost. I wasn't not in a hurry but I do like to make sure I'm still on the books. Office staff again was accommodating and pleasant and said she would talk with Tom and leave him a note. Sounded good to me! I get a call from Tom a few minutes later and he's short with me, asking me questions, cutting me off, and is downright rude. I'm not in the habit of letting anyone talk down to me, especially when I provided all the paperwork necessary, along with an extensive excel sheet with totals clearly labeled. He wanted me to access the same spreadsheet and read him all the same information he was holding in his hands. It seems like his first reaction is to get frustrated and angry, which doesn't make sense to display to a paying customer. Our second phone call resulted in swearing. Look, when you're in a professional setting and you don't know the person on the other end of the phone, professionalism should be the default. Not only this but he called my job a hobby. He can take his opinions and shove them because I will not be returning. He seems to have a patience issue that he needs to work on. Therapy can be very helpful for this.

I am 100 percent disabled. During a phone call Heather threatened to shred my files. There was a…read moremistake in the filing. The owner supported their bad behavior and told me to go somewhere else. We are a disabled Veterans. The out come is ; They refused to file the addendum. A client should never be treated so poorly even if they are just on disability's

We made a big mistake by ignoring the negative comments about ATS advisors, and we proceeded to do…read morebusiness with them. However, the quote that we received upfront for our tax preparation was considerably higher than what our actual invoice ended up being. While I'm happy that they adjusted the invoice, the communication from their office left a lot to be desired. I received an email to tell me that we were missing signatures on our e-doc returns when I had already emailed to confirm that everything was ready to go and to be filed. At the same time they told me that my taxes were not filed because I had not paid the invoice which was sent to me 16 hours ago. At no time that I know that the invoice needed to be paid upon an email receipt. I went directly to the office to pay the invoice on the spot and no one could tell me what signatures were missing. Very frustrated with the quality of service and the communication or lack thereof.

JD has done my taxes for probably around 10 years. She is very knowledgeable and accommodating for…read moreappointments during tax season.

very knowledgeable and educated on the tax laws, Offered me several ideas and solutions for my tax…read moreliability.

Very smart reliable accountant. I recommend doing your taxes with Lakeshore Accounting you will be…read moresatisfied and happy with the results.

Extremely professional and knowledgeable. Just knowing that my tax returns will be done properly…read moretakes most of the stress of tax season away. Outstanding service!

This a great accounting and tax service. They are focused on helping you avoid taxes through prior…read moreplanning and knowledge of the tax laws. I have worked with Susan, Mona and Mr. Bawol. They have all been professional, courteous and understanding. Tax season is stressful enough and knowing its handle by professionals is reassuring.

Titan tax is very professional, he's been in the business for a long time. He knows exactly what to…read moredo, very knowledgeable I highly recommend this place to any one or anything from annual taxes to business.

They do a great job. Very friendly and easy to make an appointment and talk to someone. They charge…read morevery reasonably and fairly.

Karen is the best ,I have used her business services for 15 years for business and my personal…read moretaxes .great feeling getting one on one with her to help me solve my government responsibilities

Mr. Penn was very attentive and professional. He listened to all my concerns and took the time to…read moreanswer all my questions in terms that I could understand.

His office staff, and Mr. Penn are absolutely wonderful people. if I could give him more stars I…read morewould I would totally suggest him for any help you need.

I've been coming here since 2018 and Nicole has been my person. And is reliable and well versed…read morewith good rapport with an awkward person like me. I would put 5 star if not for most of the time, the receptionist has no good customer service and could care less, especially on the phone. Yes, we get it. It's the tax season, but you could be a little more patient because it's your usual "busy season". It's not like you don't know were all coming for you.