Tom was knowledgeable and experienced. Easy to work with, easy to talk to and very professional…read more The price was also very reasonable. This is my go to tax place from now on.

Ooof. I was looking for a new tax professional and came to Nester based on the reviews. The office…read morestaff was courteous and helpful both on the phone and in person. I had dropped off my taxes later in the season than I had wanted, so they said they would file an extension. Great! I wasn't in a hurry. I called to ask for an update a few days after tax day. Just an update to make sure things didn't get lost. I wasn't not in a hurry but I do like to make sure I'm still on the books. Office staff again was accommodating and pleasant and said she would talk with Tom and leave him a note. Sounded good to me! I get a call from Tom a few minutes later and he's short with me, asking me questions, cutting me off, and is downright rude. I'm not in the habit of letting anyone talk down to me, especially when I provided all the paperwork necessary, along with an extensive excel sheet with totals clearly labeled. He wanted me to access the same spreadsheet and read him all the same information he was holding in his hands. It seems like his first reaction is to get frustrated and angry, which doesn't make sense to display to a paying customer. Our second phone call resulted in swearing. Look, when you're in a professional setting and you don't know the person on the other end of the phone, professionalism should be the default. Not only this but he called my job a hobby. He can take his opinions and shove them because I will not be returning. He seems to have a patience issue that he needs to work on. Therapy can be very helpful for this.

After years of going to H and R block I was frustrated with the lack of knowledge and prices. I…read morefound Steps accounting and I'm so glad I did! This is the second year using them and I'm very impressed with the service and help I've received. I would highly recommend!

I was confused about some tax issues, I wanted to schedule an appointment to talk over some…read moreconcerns I had, no appointment needed talked to me right away on the phone, they were open and honest that in my situation I would probably be better of filing my self and saving some money. Would have been easy for them to take my money anyhow, very honest establishment, I have great respect for their candor. If I get into a more complicated issue down the road I won't hesitate to call them!

I've been coming here since 2018 and Nicole has been my person. And is reliable and well versed…read morewith good rapport with an awkward person like me. I would put 5 star if not for most of the time, the receptionist has no good customer service and could care less, especially on the phone. Yes, we get it. It's the tax season, but you could be a little more patient because it's your usual "busy season". It's not like you don't know were all coming for you.

I am 100 percent disabled. During a phone call Heather threatened to shred my files. There was a…read moremistake in the filing. The owner supported their bad behavior and told me to go somewhere else. We are a disabled Veterans. The out come is ; They refused to file the addendum. A client should never be treated so poorly even if they are just on disability's

We made a big mistake by ignoring the negative comments about ATS advisors, and we proceeded to do…read morebusiness with them. However, the quote that we received upfront for our tax preparation was considerably higher than what our actual invoice ended up being. While I'm happy that they adjusted the invoice, the communication from their office left a lot to be desired. I received an email to tell me that we were missing signatures on our e-doc returns when I had already emailed to confirm that everything was ready to go and to be filed. At the same time they told me that my taxes were not filed because I had not paid the invoice which was sent to me 16 hours ago. At no time that I know that the invoice needed to be paid upon an email receipt. I went directly to the office to pay the invoice on the spot and no one could tell me what signatures were missing. Very frustrated with the quality of service and the communication or lack thereof.

I have used downriver income tax for over 10 years. I have always had excellent service and been…read morevery satisfied with their service. That's are very knowledgeable, professional, quick and thorough in their tax preparation. I've used them for estate taxes, taxes when selling Canadian property and family annual income tax. I would recommend them highly. They also do financial advising.

UPDATE: January 27, 2025 - Being 78 years old and wanting to get records of my personal income tax,…read moreI called this place today to download my complete tax records on my PIN drive to transfer to another tax agent. I was told by, I assume, the owner of Downriver Incomtax that ALL of my tax records were deleted. I believe deleting my tax records from their files is illegal since they must keep records for the IRS for possible auditing. I believe any reputable company would keep tax records for at least 10 years. Is something illegal happening that I am not aware of? Did this company cook their books to avoid paying taxes on my payments over the years? Those are questions that popped up in my mind. Anyone in their right mind may have the same thoughts, along with the IRS. My right is to post my beliefs without being condemned and taken to court. This guy said that he talked to an attorney. I believe that he wouldn't have to talk to an attorney if he did nothing wrong. The beliefs are simply beliefs every American is entitled to. The following was posted on Aug. 20, 2024: Retired with fixed income. DON'T WALK AWAY. RUN AWAY. If I could give minus five stars, I would. I wanted to enter tax-deductible info in my 2022 and 2023 personal income tax DURING THE 2022 & 2023 YEARS, but this company failed miserably. This company failed to enter this info, causing a loss of A RETURN FOR over $300. I notified them after I realized THEIR mistake and asked for a revision to be filed at their expense since it was THEIR MISTAKE. They said I would have to pay $75 each year to file the revision. Are they sick? It was their mistake. They received the info on time during the respective years with their cocky attitude. IT IS EASY FOR THEM TO TAKE ADVANTAGE OF A RETIRED 77-YEAR-OLD.

This place is good and has been very helpful many times. I can't say enough good stuff about them…read more They have been our accountant for a few years now and after our last accountant messed up on our taxes this place has gone the extra mile to correct things.

From the owner: Steinart & Associates personnel have over 20 years of public experience in accounting, taxation,…read moreand management advisory services. As a licensed Certified Public Accounting Firm, we are PROUD to obtain the Certificate of Recognition from American Institute of Certified Public Accountants and Michigan Association of Certified Public Accountants adhering to the CPA's professional standards and professional quality control. We are more than accountants, we are your financial partner and a friend!. If you don't succeed, we don't succeed. We offer services under one roof. Below we have listed the services that we offer to our clients along with a brief description. Accounting Services We offer a full range of these services on a monthly, quarterly, or annually, including but not limited to-- Financial Statements, Businesses and Personal Record Keeping/Bookkeeping for Businesses, Rental Properties, Trusts/Estate. and Personal Cash Management Assistance ...

very knowledgeable and educated on the tax laws, Offered me several ideas and solutions for my tax…read moreliability.

Very smart reliable accountant. I recommend doing your taxes with Lakeshore Accounting you will be…read moresatisfied and happy with the results.

My former CPA/tax preparer stopped doing taxes so I was in need to find someone new. I started…read moregoogling and H&R Block @ Southland Mall got some really good reviews. After reading them I came across the name Cynthia Townsend. I went to her and she was great! Very personable, knowledgeable and efficient! I highly recommend her and the H&R Block Southland. The staff is also very friendly and the office is clean, convenient and efficient!

never ever will I ever use H and R block ever again. They allowed 29 transactiions to go through on…read moremy card and without any notice. 2,000 dollars thrown away Filed a police report and nothing was done.

JD has done my taxes for probably around 10 years. She is very knowledgeable and accommodating for…read moreappointments during tax season.