I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

My furnace & AC needed replacing at the start of cooling season - Devin and Danielle were…read moreincredible with helping me get the right system for my needs and being super patient and helpful with me throughout the quote, contract and scheduling process. Dane and the other technicians were highly skilled and efficient setting up a whole new furnace & AC system. They paid attention to every detail from labeling the electric panel to showing me how to change the air filter and shut down the system after completing their work. Again, they were super patient with answering all my questions before they left! This was my third install experience with Jack Hall Plumbing & Heating in the last 5 years. First was a tankless hot water heater installation shortly after I bought my home, then a whole home water filter within the last year. In addition to these 3 new installations they also moved a refrigerator water line when I replaced my refrigerator and have made routine maintenance visits to service the plumbing, heating and AC in the time we have been doing business together. Every experience I have had from the simple routine maintenance to great big projects has been top notch service, fair pricing, and a great value for high quality work. The team at Jack Hall is the best in the area. Thank you!!

Need to replace a kitchen sink. They came recommended but when they came out to provide an estimate…read morefor which they charged $105, they took one look and said they can't do the work. I told them I had this done on another property, they said it was not anything they would attempt to do.

I wouldn't do business with this company if someone else paid for the work. This woman forgets…read moreshe is driving around town in a VW Jetta with the company logo on her car advertising the business. On the road she is rude, impatient and blatantly disobeys traffic laws. Do you really trust doing business with someone like this? Not me.........

Thank You for installing my new Furnace From RAL supply.Great job and well worth the money I Paid…read moreyou........Mr. John Klimas Glens Falls NY.

Matt Simon was completely thorough in explaining what he intended to accomplish in his annual…read moremaintenance on my generator prior to performing his service. He likewise summed up what he then found which fortunately was all positive. He was extremely courteous and friendly at all times. Don Welton

This group did most of our plumbing and heating upgrades when we remodeled, and there are no…read morecomplaints. Since then, whenever I've had a question or an issue, a call to Crisafulli takes care of it. Their crews are professional and efficient. And while plumbing and heating is never inexpensive, I never feel like I haven't got my money's worth. I have a service contract with them for our generator. And I have recommended them to neighbors on several occasions and they have been very satisfied. My grandfather established a plumbing and supply company in the Midwest that remains highly successful since it's establishment in 1933. So knowing that Crisafulli has been around for 85+ years gives me great confidence that they know what they're doing, and that they do it with integrity.

We had J & S install a Mitsubishi heat pump with three mini-split units in our house this June. We…read morewere very happy with them! Stu has many years of experience in the field; he was knowledgeable, thorough, and clear in his explanation of the system's operation. He has answered all our follow-up questions, post-installation, as well. His wife and son are also part of the business; they were all a pleasure to work with, and we would recommend them to anyone!

I've been using J&S heating and cooling for approximately 8 years . They worked at my dad's house ,…read moreand multiple rental properties I own , and routine maintenance on my home unit . Great people great business always accommodating . Most recently they installed a new AC unit for me . Their prices were significantly less than many of the other HVAC companies locally . They are a small private owned company so be patient with them especially during times of high demand for service , cuz everybody wants to be first and they do the best they can to accommodate everybody . Bottom line is the quality of work they do , their price compared to other businesses who have huge overhead expenses , as well as the personal attention that they give to their customers is unparalleled . You're not going to go wrong going with these guys , they're honest and not Crux like so many of the HVAC companies out there are . You guys do a great job!

We contracted Billington to do the plumbing when upgrading our bathroom. He does not give…read moreestimates, but we relied on the recommendation of a friend who had used him for some work. The work was OK, but our general contractor had to compensate for some things he didn't do. Billington's time at the house was a little over 12 hours, but the office billed us for 20 hours. We asked for an explanation and the response was that they have time at the supply house getting materials if they are not at the job location. We felt that the rounding up of hours, the number of hours at the supply house getting materials, and the number of hours listening to stories about the Billington's change in diet are excessive. It's great to hear that a change in diet has improved health, but it's not worth several hundred dollars.

When I hire a plumber I expect them to assess the job at hand and advise of any remediation needing…read moreto be done before the job begins. We recently replaced a piece of necessary plumbing equipment. All appeared status quo with no issues. A month later, on a trip downstairs to a seldom used storage room beneath the new fixture, I find we've added a 'swimming pool' - a flooded mess of ruined paint, sheet rock soaked requiring a tear out down to the studs. A call to Billington, the contractor who'd handled the install, was met with not, "We'll be out right away!" But a promise to come by in a few days. Upon arriving a few days later, we were told they didn't have the right tools to address the situation and would be back. Four days later having heard nothing we had to call again. Once again, several days went by until they were able to come out. At that time, it was denial city - it became the house's fault due to it's "age"...and it was the existing piping that was now, "outdated" and "should've been replaced" before installing a new XYZ...As we had been hanging around, waiting for Billington to come back out and address the situation, we had called in not only a handyman, but another local(see my other reviews) plumbing company to take a look at this situation as we weren't sure Billington was ever going to return. We were advised, that there was nothing wrong with the existing piping, and it appears that the problem was installation using the incorrect parts. I get it - mistakes happen, and had the response been a prompt, " we'll take care of it" I would've been not only impressed but more than willing to hire them if needed in the future. And while they did correct the issue, they were bold enough to suggest us filing a homeowners claim for the ancillary damage and made no offer to pay for the repairs to the sheet rock, woodwork, etc. So we'll be footing that bill as well. Lesson learned!

John installed a new HVAC heating and cooling system for me. The system never worked properly from…read moreday one. John came back several times to fix but the issue was never resolved. John has now stop coming and doesn't show up when he says he will. STAY AWAY

Very professional, knowledgeable, and efficient. Showed up (even a bit early) when they said they…read morewould. Labor rates very fair. They will get my business from now on for sure.