Jason in the footwear department at REI Carlsbad was outstanding. He spent nearly two hours with us…read moreand was incredibly patient, kind, and knowledgeable. He took the time to answer all of our questions, explain the differences between shoes, and never made us feel rushed or pressured. Even though we didn't buy shoes that day, the excellent service is exactly why we'll be back. REI is fortunate to have Jason on their team!

Had a great experience here while looking for a roof rack! Will was so helpful and answered all our…read morequestions. They had great selection! Thank you for the great service!

We had a great experience here today with purchasing a new batting helmet for my son. Denise was…read moreextremely helpful and personable and made our shopping experience so enjoyable. We not only left with a batting helmet but with some helpful tips! Definitely coming back for my sporting needs and avoiding the big box store!

Sports you say? Heck Yes! (Channeling my inner Napoleon Dynamite). Sport about here has the best…read moreselection of equipment for most all ages for soccer, baseball, softball, football and more. They specialize in team uniforms and equipment. What I like here is you wont get the deer in the headlights look when you have a question on an item or specification. This is what the team here does. The person your talking to about a baseball mitt, doesn't also work in the women's wear department or at the snack bar. They do this well and they offer only the products that Ive seen most chain sports stores only offer as premium.

Best dealer in all of San Diego County for uniforms, awards and sports equipment. The owner Bob…read moreCarrington was a legend at Boston College and top NBA player.

I came here to shop before my Alaska trip. As a AAA member, we received an invite-only access for…read morethe month of May. This store is huge. We purchased winter jackets, hiking pants, sweaters, and hiking boots. Thank you to Elliot and "J" for being so kind and helpful. Jasmin at the front desk was welcoming. Free parking lot.

I'm surprised I haven't reviewed this business in the past because I've been coming for years. I…read morefirst discovered the Columbia store when I lived in Northern California and I had friends who would get/share passes regularly. When I first moved to San Diego, I would go to the Prana sample sales at this location. There were great deals to be had. I was sad when they ended and Columbia took over prana, but happy that I could go to the Columbia employee store again. Over the years, I've gotten some fantastic deals on winter wear. In San Diego, you'd think you wouldn't need it, but I get cold easily, and I do travel to colder climates regularly. I've purchased shoes, gifts, jackets, gloves, socks, and other items. I'm sure I'm forgetting. Everything holds up very well. On my last visit, I had a pass from AAA who was holding an event for members. Everything was an additional 20% off except sale items. I purchased a few things and on my way out met with the AAA sales people. If you keep your eye open, you can see passes come up somewhat regularly. Some sales are better than others as sometimes there's not a big discount and sometimes there is. I've been happy with all my purchases and will continue to shop here as long as I can get passes.

Excellent customer service from a super knowledgeable team! The Wilson Clash in my daughter's size…read moreis impossible to find, and Josh answered the phone (I love real stores where real people answer!) and got the clash sent over via FedEx 2day shipping! They are also the only store that had the exact tennis balls I needed in stock (there's a shortage everywhere!). Really thankful!

Tony was incredibly helpful in finding me the right racket for my game. I ended up getting the Head…read moreSpeed Legend Pro, and I couldn't be happier with it! Tony really took the time to understand my play style and gave honest, thoughtful recommendations -- not just a sales pitch. You can tell he knows his stuff and genuinely wants players to feel confident with their gear. Super friendly, easy to talk to, and made the whole process feel effortless. If you're looking for someone who actually listens and knows tennis inside out, Tony's your guy. Thanks again!

We have been waiting to go on a trip for over two years. We finally got all our gear together after…read morebeing in storage for over two years. We have two masks with communications units. Both masks had a small flow from the inside. They needed to be serviced. Sandra helped me with connection with Jesse. Jesse (Tech) was able to diagnose and gave me options over the phone. His knowledge base is outstanding with these masks. They need to be serviced every two years of 100 dives. I had 10 days to get our masks serviced. Jesse made and appointment for me and I went down to Ocean Reef. They have a beautiful facility and everyone was welcoming. Jesse recommended a new folding support for the communication system and had my masks done in two hours. Thank you to all at Ocean Reef. We love your masks and the service is outstanding.

This review is not about Ocean Reef equipment which is fantastic but about the customer service and…read morewarranty experience I recently experienced. My underwater comm unit stopped working. The first call I made was answered immediately and I was given instructions on troubleshooting. No luck so I was instructed to send the unit to them and they would repair or replace it. They replaced it with a brand new unit that retails for over $500.00. No charge!! Every person I had contact with was friendly, knowledgeable and very helpful. I can't imagine buying any equipment other than Ocean Reef.

Collin is very helpful and sweet !! he is the best person I have ever encountered! very helpful…read morevery cool shop

I feel bad, can't remember his name. But the young man tending the store when I came in was…read moreamazing. He spent so much time with myself and my son, love this place.

Not only does Aqua Sphere have the best swim goggles by far but they have the BEST customer…read moreservice! THANK YOU!!! There is no contest between Speedo goggles & Aqua Sphere. Aqua Sphere rules!

I've been using Speedo swim goggles for years. The best Speedo goggles I ever owned - never fogged…read moreor leaked - cost $9 dollars and were made some twenty years ago. Things have changed in this industry and with this company. Speedo goggles are so high tech now, they barely work at all. I have had nothing but leaking and fogging problems with Speedo goggles advertised as anti-fog. FYI, I always rinse my goggles after use and keep them in a protective case, never loose or in the sun. But I haven't been able to find a goggle that worked since my $9 basic pair forever, until someone recently introduced me to Aqua Sphere. You may not know their name because they are not so much into self-promotion. But they make really good goggles that don't leak or fog. They also make slightly oversize goggles that are even better to swim with unless you're racing, which I'm not. Their customer service is exceptional and easy if you have a problem (which is not true with Speedo anymore). I highly recommend Aqua Sphere goggles. And am looking for new ear plugs so will check to see if they make them.

Excellent Service at Trek San Marcos!…read more I brought my bike into Trek San Marcos with a few issues, and they ultimately took such great care of me and my bike. There were a couple of little timing glitches along the way, but the end result was absolutely worth it--the bike was completed perfectly and came back with all of the improvements it needed. Wendy, the manager, was absolutely wonderful. She was so kind, professional, and easy to work with, and she handled everything with such ease. Chelsea, the service mechanic who worked on my bike, did a fantastic job, and Natalie was also very helpful throughout the process. What really impressed me was that they even took the time after hours to make sure I could get my bike back with everything completed properly. That level of care really says something about the people who work there. Overall, I'm very happy with my experience. Trek San Marcos has some truly great people on their team, and I really appreciate everyone who took the time to get my bike right. Thank you, Trek San Marcos!

I can't say enough about my great experience at Trek North County. From my initial phone call, to…read morethe drop off and pick up. The young lady who answered the phone was very polite and helpful. Upon drop off of a rim and hub for a wheel build, I explained I had left it at Bike Bling in Escondido for six weeks. Bling kept giving me the run around. The guy there finally told me he didn't know how to figure out the spoke length. I explained this to the young lady working the counter at Trek, she said this build was no problem for them, she said they had a girl there who's the wheel guru. Four hours after drop off, I received a call from Trek, my wheel was built! That is outstanding 5 star service! Thank you Trek North County!