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    Christians Auto Detailing

    5.0 (2 reviews)

    Services - Christians Auto Detailing

    Auto detailing work

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    2 years ago

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    Apex Mobile Detailing & Ceramic Coatings

    Apex Mobile Detailing & Ceramic Coatings

    3.1
    (19 reviews)

    Here, let me add the screenshot of your text message to me. Your demeanor and lack of respect for…read moreyour customers is abhorrent. You also thought it was okay to wipe down a dirty vehicle with no water, and damaged my paint. If you forgot this interaction, you're definitely getting a lot of angry customers and they're all blending together.

    i originally posted this review in Google in April but some how it was removed. I asked Google to…read morecontact me if they receive a requested to remove it again. This is my experience with Apex Mobile Detailing & Ceramic Coatings and the owner Ryland Ballingham. This is a true and accurate account of my experience. This is not Spam. I received detailing services on March 21, 2025, and have encountered an issue regarding a $60 over payment. On March 20, 2025, I made arrangements to have my auto detailed on 03/21/2025 at 8:00 AM. By 8:30 AM Ryland had not shown up and I decided to give him a call. Ryland did pick up the phone and tried to blame me as the reason why he was late. Since I made the appointment online after 6:00 PM the previous day, he rarely checks for new appointments after 5:00 PM so he had no idea he had an appointment with me. I saw this as the first of many red flags. If he does not check for new appointments after 5:00 PM perhaps he should put some kind of timer on his calendar that does not allow clients to make appointments after 5 PM. Ryland said he would be at my house shortly. He did not show up at my house until 9:45 AM. Over an hour late (Ryland has no respect for his client;s time) When Ryland finally arrived, I asked him if he had time to do another auto but using the less expensive package. The additional auto was my neighbors, and Ryland gave me a quote of $100.00 of which my neighbor agreed. My neighbor gave me $60.00 in cash and the remaining $40.00 she sent to me online. When Ryland completed both automobiles in less than two hours. My detailing package states that I get two hours of detailing time. I did not and I was ripped off of detailing time. Ryland texted me and I went outside to pay for the services rendered. I gave Ryland the $60.00 cash that my neighbor gave me, and I asked him to apply the credit to the invoice. He agreed and handed the phone to me to sign, and I failed to notice that he did not credit the $60.00 on my invoice. My mistake for trusting him. The total amount I paid on my Visa was $247.50. The breakdown of the charges is as follows. $175 for my auto with a 10% discount comes to $157.50 and $100 for my neighbors auto with a 10% discount comes to $90. And finally, $157.50 + $90 = $247.50 of which I paid in full. That's in addition to the $60.00 I gave Ryland in cash. Once I realized the over payment I tried to contact Ryland many times but have not heard from him since the day he detailed my car. He did not respond to any of my messages or phone calls. To top it off I discovered my house keys were missing from my automobile. Not only do I want the over payment of $60 but I am now worried about the security of my home. When contacting him I was very professional and non-accusatory. But the $60.00 he had was more important that his integrity. Ryland, you can ignore my text messages but you can't ignore this review. Ryland, give me back the $60.00 I over paid you. I also filed a complaint with the BBB and the case remains unresolved as Ryland failed to respond to my complaint. This is my experience with Ryland and Apex Mobile Detailing and Ceramic Coatings. If I could give him no stars I would. THIS IS NOT A SPAM ACCOUNT. I AM A REAL CUSTOMER OF APEX AND I WAS A VICTIM OF THEIR DISHONESTY. YOU ARE WELCOME TO CONTACT ME.

    Christians Auto Detailing - auto_detailing - Updated June 2026

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