Dr. Bob is one of the best Pediatrician's in Chico. He's great with kids, knows what he's doing,…read morereally seems to handle anything that comes at him, and will keep both the kids and parents laughing. He's been taking care of my kids since they were born and I'm very happy with both him and his office staff.

We have had such an amazing experience at Chico Pediatrics. Every single person we've interacted…read morewith has been kind, patient, caring, and thorough. They always make time to fit my daughter in when she needs to be seen, which as a parent means absolutely everything. Dr. Monica is truly incredible. Dr. Ahmed as well. They take the time to listen, never make us feel rushed, and genuinely care about their patients and families. It's so reassuring to know my daughter is in such compassionate and capable hands. I honestly cannot say enough positive things about this office. We have never had a bad experience here, and I am beyond grateful for the level of care they provide.

My husband is a physician and based on our experience with both the doctors and the office we would…read morestrongly warn new patients from this office. The doctors are highly reputable in the area, I believe primarily from a lack of options and also a lack of patient medical knowledge. When we called to make our appointment the office staff took out insurance and told us we were covered in network. We ended up changing to a different office because we felt little confidence in the ability of the doctors at this office. 7 months later fast forward I received a collection call for 1k+. They sent us to collection and claimed that we were not covered under their network. We have blue cross blue shield. It negative affected our credit and may affect our ability to buy a home. We paid the bill immediately however we're shocked that no one ever called or sent us a single email. Avoid this place.

My Doctor of four children! Now well in their 30 and 40's. You took so good of care to my children…read moreday or night! if you weren't there the nurses particularly Susan would be there with assurance! You deserve the highest rewards EVER!! Thank you for your Support! we now all live in Colorado and brag about you!! YOU ARE A LEGEND

The other doctors there never listened to me, my son almost died with high fever and they wouldn't…read morelet me bring him in and had to be hospitalized for a week, fears of his heart stopping because of 105 fever and so dehydrated from cold/flu combo. I then met Dr. Tedford and he agreed to be my son's doctor and he is amazing! He listens to me and cares so much!

Love him! Had him as my doctor, and he's now taking care of my babies. Sweet hardworking and…read morededicated doctor. I highly recommend him .

My children all saw Dr. Wood for years and after so many horrible doctors, he was a Godsend…read more Caring, committed to children, thorough and knowledgeable. Don't let his buzz cut and straight back fool you. He is a marshmallow inside. And his office staff are always friendly and helpful.

I have called over 12 times (in 3 weeks) trying to get referral info for my daughter. Nobody ever…read moreanswered the phone. I have left at least 5 messages & I have never received a call back. We will not be going back there!!

I normally have nothing but great experiences here with my son. We've been with NVIH for the past 4…read moreyears and the staff is always so sweet, professional, and timely. I recently called medical records to see if something was possible and left the call choked up because the service I received was just plain mean with a smile slapped on it for no reason at all. It was more disappointing than anything, as I'm not used to that sort of service from their staff. I didn't mind being told no, in my eyes, it didn't hurt to ask. It was the delivery I received in being told no. It's not what you say, it's how you say it.

2 weeks in row, child has an specific type of appointment with the Pediatrician at 4PM. Parent is…read moretold this is the only time slot available for this type of appointment. Arrive to appointment at 3:45pm. Last week parent and child were not seen till 5:08 PM, out of the building at 5:17pm for a 4PM appointment. This week, sibling to previous child, same type of appointment. It's 5:24pm and they are still WAITING!! Why make an appt for 4PM if you are not going to see the pt till 5PM or later!! Make the appt for 4:30 or 4:45!! Thank goodness the parent didn't have to use their PTO to bring the child this appt!! Do better Adv. Health!! Poor service!!

Waiting room was comfortable but I didn't have to stay long. Char Bush is thorough, professional,…read morepersonable, easy to talk to and makes you feel at ease. She addressed all my concerns and was knowledgeable. She will be my PCP and I would Recommend Paradise Medical to anyone needing a physician group.

Complete waste of money and health, "I don't know" is Not an acceptable answer to my health!…read moreIncompetent Quacks

Clearly there is a maximum amount they're allowed to bill Medi Cal for per visit so they try to do…read moreas little as possible each visit in order to bill as many visits as possible - literally only one cavity at a time when you might have 10+, along with only cleaning half your mouth when you go in for a cleaning. They're also booked out super far so it might take a year or more to fix the hypothetical 10 cavities, by which point the decay may well have spread down into your tissue requiring a root canal. Absolutely ridiculous. I had been experiencing extreme pain in my back molar in the lower right side of my mouth to the point that I'd been unable to eat or drink out of that side of my mouth for a year and a half. They suggested it was "phantom pain" and when I called because it was worsening they were incredibly condescending, asking if I wanted to come in for my "tooth ache". It took about a dozen appointments before they referred me to an endodontist - all the while billing Medi Cal for each 5 minute visit. The endodontist recommended I get a crown on the affected tooth, and if that didn't address the issue, I pursue a root canal. I promptly called Adventist Health inquiring whether they could do a crown. They said they could not, and offered up 3 dentists covered by Medi Cal within 50 miles who could. I picked one and they said they would put the referral through and the referred dentist would call me once it had been processed. I still hadn't heard anything a month later, so I called Adventist Health to check on the status of the referral. Get this: They never sent it in and seemed to have no recollection of our conversation on the phone. What's more, they now needed me to come in for another "exam" in order to determine if I was eligible for the referral. Clearly the previous 12 exams hadn't been sufficient. Nor the referral to an endodontic specialist, which clearly indicated that there was an issue beyond their expertise. But when I came in and explained the situation, suddenly they decided they didn't need to see me. Great. Thanks for wasting my time. I'm in Chico, so each visit to Adventist Health is a 50 minute round trip. About a month after that, I went in for my annual cleaning. I had to reschedule it for a few days later and the person on the phone confirmed it was indeed a cleaning, and I wrote it down in the calendar on my phone as such. When I got there, they said it wasn't a cleaning but yet another exam (#13??), and that Medi Cal only covers annual, not bi-annual cleanings. I asked when I was due for my annual cleaning (aka had it been more than a year since my last one.) They said it in fact had and that I was due for my cleaning, but they couldn't do the cleaning because they had for some reason booked me for yet another exam and hadn't allocated a large enough time slot for the cleaning. When I protested, they accused me of not listening and lying about everything that I had been told - all while they have consistently wasted my time so that they could bill as many BS 5 minute "exam" visits to Medi Cal as possible. Enough is enough. I honestly should have stormed out of there at that point. I have never encountered such an unprofessional, nefarious business that is so comfortable gaslighting me, accusing me of lying and wasting my time. Do yourself a big favor and avoid these crooks. If I could rate them 0 I would.